Rush Automotive

Hezekiah Johnson

★★★★★

4 months ago

Brought my 2000 Dodge Ram 1500 in for lower control arms w/ ball joints, front shocks, 2" front level and an alignment. Was able to have them look at everything after work one day and they gave me a good estimate within 30 or so minutes. When I finally bring my truck up they knock it out as fast as they could with an old truck and siezed parts and stayed very professional and kind through it. Letting me know when it was finished, giving me updates when asked and addressing issues. I had a sensor brake from age and rust that snapped while doing normal work and they handled it more than professional, looking for a replacement and covering costs. Brennan is the guy I had help me through the process, info and communication and I can't say enough good about him that I experienced. Got along right off the bat and knew he was a cool dude from the start all the way through it. Definitely the GOAT, thank you Brennan. Amazing job guys, definitely coming back for stuff I don't have the tools for or don't feel like doing haha!

Cynthia Bennett

★★★★★

a month ago

Rush is absolutely amazing; they go above and beyond for their customers! We brought my daughter’s car in for an emissions issue and they got us in that day. They were going to fix the issue that day, but there was an issue with the part that was sent (not their fault). It ended up being way more and Jason scrambled to find one at a lower price. He succeeded!! We had to wait for a few days to set up finances, but when we got back, they got us in ASAP and gave us a ride home. They even picked us up when it was ready!!!! I will never go to anyone else! They are honest, helpful, and kind. Definitely go see Rush Automotive! PS- this is the 3rd time we have been there for our cars. I believe I wrote another review for the 1st time, too. They walked over to the gas station next door when my car died in the parking lot. Had 3 guys look at it there and then PUSHED my car to the bay!!!! Talk about amazing customer service!!!!

PLG Spoken

★★★★★

a month ago

I have been coming to rush automotive off and on for a few years. My experience has always been great. The team is always nice, straightforward , and honest about the repairs I've needed. They will try to save you money if possible , and only repair what you need and not try to tell you that you need unnecessary repairs. They have repaired CV joints, wheel axles, serpentine belts, and many other repairs. I've always been happy with all my repairs at Rush Auto and I highly recommend them

Nara Dedrick

★★★★★

2 months ago

My 2017 Chevy Traverse wouldn't start. After 2 mobile mechanics looking at it, The final mobile mechanic I used recommended Rush Automotive. I had my car towed to them and after that I had nothing but a great experience. Kenny kept me updated and never seemed annoyed when I would call to get an update. They did a very thorough diagnostic on my car. After a few days of testing, they determined the problem and got my car fixed. The price was very reasonable for as much time as they spent on my car and the parts needed. I appreciated the honesty that I got from them.

Tony Kyles

★★★★★

3 months ago

I had spent years looking for a new mechanic in the area being unhappy with several other establishments I had visited for services. Over the last 3 months, I've taken my 2018 Toyota Tundra for 3-4 services due to mileage/normal wear and tear. Every time the experience is superb, whether I've worked with Noah, Jason, or Codee at the office! They communicate thoroughly with updates when they are servicing via text/phone and I've never felt like they are trying to push additional services during my visits. When they do recommendations, they don't try to scare you, but provide an honest assessment of what is happening to your vehicle and how urgently it needs to be addressed. Their prices are very fair for labor and overall work performed and I will be taking all of my vehicles here for future service if they keep providing great service and work!

Caleb Johnson

★★★★★

a month ago

Where do I start?? Cody, Kait, Kenny, in the front office, the technicians, the entire staff was beyond any hope I’d have from a shop. These guys were informative, they br Or things down for me, made sure I understood what was happening. Then were very kind, didn’t make me feel silly for the questions I asked. They were helpful, when I was faced with a transmission issue at the worst time to have one, they made me feel heard, I understood, reminded me over and over that they are her to help. Extremely detailed, they took their time, not just with me as the customer but with my truck and the problems it was having, on top of that, I took it in to get looked at, they diagnosed the issue and got straight to work the same hour. They called me with updates, just over all made me feel very comfortable about n a super uncomfortable situation. Cody, Kait, Kenny, and Rush Automotive, you guys have gained a customer for life. Thank you thank you thank you for all that you guys did!

Kevin Millender

★★★★★

Edited 2 months ago

The advisor assigned to my vehicle was very respectful and was able to diagnose my vehicle in a timely manner. I would highly recommend Rush Automotive for future services.

Gerald W

★★★★★

a month ago

Justin is my primary point of contact but I experienced a newer employee (sorry, I don't know her name) but her customers service and knowledge of the processes was exceptional!! I can't remember a time I have not felt like a valued customer or even like family! By far, the only repair shop I would recommend to anyone seeking professional service and exceptional customer service!

Melissa Mendiola

★★★★★

2 months ago

⭐⭐⭐⭐⭐ I had a great experience with Rush Automotive. Scheduling my wheel alignment was quick, easy, and hassle-free, and they got me in without any runaround. The staff was friendly, professional, and respectful of my time (which I always appreciate). The service was efficient and everything was explained clearly. I highly recommend Rush Automotive and will definitely be back for future service.

Danae

★★★★★

2 months ago

I do all my truck maintenance here! Oil changes, brake work, tire rotations etc. They’re honest and take the time to explain anything I have questions about. I never feel pushed to get any service I don’t need. The team is always friendly and the waiting room is comfy. They will continue to have my business, and I highly recommend them!

Deanna Zhu

★★★★★

3 months ago

I found my new go-to car mechanic. Discount tire messed up one of my tire parts and sent me here to get it replaced. The owners are super friendly and people seem happy to be working here. They have a shuttle service and I had them drop me off at a coffee shop nearby. Overall the experience was efficient and prices seem to be reasonable. Beats going to the dealership.

Hobby Perez

★★★★★

2 months ago

Rush Automotive has been my go‑to repair shop since the days when they were working out of that small little shop off 1325. They’ve always been kind, attentive, and—most importantly—efficient with their repairs. If you need an auto repair shop you can trust, I highly recommend the team at Rush. I’ve used both the Round Rock and Georgetown locations, and the service at each has been absolutely top‑shelf.

Natali Pirogova

★★★★★

2 years ago

This place is truly amazing; I've been with them for over 2 years now. The folks there are always friendly and ready to guide you on what you need. Their efficiency and quality of work are remarkable. Not to mention, their pricing is very reasonable. It's been an incredible journey having this establishment as a go-to. The consistent friendliness and helpfulness of the staff have made every visit a delightful experience. Their knowledge and readiness to assist make navigating any service or product a breeze. The speed and precision with which they handle tasks never cease to amaze. It's a rare gem to find such prompt and high-quality service combined with such affordable rates. For more than two years, they have consistently maintained their standards and haven't failed to impress. Their dedication to both service and customer satisfaction is admirable. Their ability to blend both speed and top-notch quality while keeping prices reasonable is a testament to their commitment to excellence. I highly recommend this place for their professionalism, amiable service, and the overall exceptional quality they maintain, making every visit a pleasant and efficient experience.

Cardin Drake

★★★★★

Edited 3 months ago

My check engine light came on in my 2019 F150. Covert ford wanted a $245 diagnostic fee and I had to leave my truck with them. They said it would take six days before they could get to it. Instead I took it to Rush. They pulled the code and told me I needed a new catalybic converter. They also told me that ford had extended the warranty on emissions and it would be covered if I took it back to a dealer. They didn't charge me for the diagnostic and sent me on my way within an hour. I took it to a different dealer and they confirmed the diagnosis and replaced the catalytic converter for free. i've always had good experiences at Rush Automotive. Good service and very honest mechanics.

Lynne Davis

★★★★★

3 weeks ago

From the time I walked in and when I left I was so impressed with the shop and the staff who were so friendly and helpful. Cody and Jason were the greatest. I highly recommend this place of business for your car needs.

Anna

★★★★★

4 months ago

I have always had a great experience with Rush. They have the best prices on any routine maintenance, and they don’t sell you anything you don't need or do work without talking to you first. They’ll even give you quotes on upcoming maintenance needs so you know what type of work you might need done and you can prepare for it. The waiting room at the round rock location is great with comfy recliners and free coffee. I drive there from central Austin cause it’s worth the extra time and gas to go to a place you can trust.

Cara Jamison

★★★★★

6 months ago

If you don’t have time to read the whole review, I’ll start with saying this place has been absolutely amazing. I have dealt with many automotive shops in the past, this one surpasses all of them in numerous ways. I always leave feeling well taken care of, they are very open and honest about the work they do and pricing. They have on numerous occasions helped me figure out solutions to problems that they didn’t have to, going out of their way to ensure I’m taken care of. There have been a couple of times that I have brought my car in, where they do something quick or small, and don’t charge me. They also have a shuttle service that I have used a couple of times to go home while they work on my car, which has been a huge plus! The driver Bruce is amazing, very friendly! Overall I have had a great experience with everyone I’ve worked with here, including John and Kenny! I will be moving soon and will continue to come back here for all my car repair needs despite the distance, totally worth it in my opinion! If you’re needed a place to go and came across this shop, don’t even hesitate, check them out!