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About Business
For professional Car Repair care in Pomona, CA, Pomona, look no further than S & M COMPLETE AUTOMOTIVE. Their team excels at delivering top-tier results for Auto repair shop, Diesel engine repair service, Truck repair shop and related Car Repair needs. Their customer-centric approach has earned them a 4.1/5 rating based on 51 pieces of feedback. They have become an integral part of the Pomona, CA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Pomona, S & M COMPLETE AUTOMOTIVE is ready to assist with your next project or repair.
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Google Reviews
aaron
The mechanic here seems to be good, but Johnny was not impressive. He quoted work on my vehicle relying on info from the dealer and ended up being wrong about the parts required, and the original price went up even though the parts quantity went down. Johnny showed and named the parts they had replaced (he mixed up the names of the parts). Johnny called when the work was finished and told me we needed a new transmission (they don't do transmissions). The original issue was still present, and I took the vehicle to a transmission shop. They took a short test drive and told me to return to S&M because it still had an exhaust issue and they could not diagnose the transmission without a good exhaust system. Took it back to Johnny....more confusion about the parts, their quantities, and their names. Turns out they did not fully test the exhaust system before giving the vehicle back, even though he said they did. The work they did originally did actually need to be done, but they had failed to identify the extent of the issue. The only good thing I can say about this experience is that Johnny did not charge me anything to diagnose the issue the second time. He did charge me to fix it, and came up with a much less expensive option that I am happy with. I probably spent 1/2-3/4 of a day dealing with this, when it should have been 30 minutes. YMMV.
Donovin
Johnny & his team do great fast work, I got my rotors and brakes replaced and they had me in and out of the shop in about 40 minutes! If you need work in Pomona I highly recommend you see them. And they’re super fair on pricing.
Joseph Dobbin
This guy ran an ad on Facebook with a phoney name. I got there it was this mechanic shop. He told me him and his wife had driven this car I bought it. It didn't even make it home. I called he said he would give me back some money. Since than he hasn't answered. This guy this shop is no good. Don't trust them .they are scammed. Burning honest people. Beware!!!!
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