Google Reviews
Brandon Villalobos
★★★★★
a month ago
Brought my car in for an oil change for the first time at this establishment. The receptionist was very kind and gave me an accurate estimate of how long it would take. I left my keys and came back about 45 minutes later — my car was already finished! The service was quick, and they handled my car with care. I’ll definitely be returning for future maintenance
Julio Bravo
★★★★★
3 weeks ago
If I could give this shop 6 stars, I would. Brought my 2003 Lexus ES300 in on Feb. 13th last month dealing with issues like misfiring and bad rpm fluctuations when idle. Having had my car brought to 3 different mechanics prior, they tried and found no solution. Initially, since it was the 4th mechanic I was bringing my car to get repaired, I was skeptical but decided based on reputation that I could give Sansone's Automotive shop a shot. I made an appointment to have my car dropped off for the team on 2/13/26. The next day I receive a very informative and knowledgeable breakdown of what's going on with my car from Eric and how they were going to go through with repairs. I knew then my car was in safe hands with absolute certainty. By Monday morning 2/16/26, due to pending parts, my car was fixed and running better than ever before the problem! No more misfiring or rpm fluctuations. The team did an excellent job going above and beyond so I can't be more glad to have placed my trust in them. I'll be sure to continue my service with them for any other car issues I have. From the updates to the much appreciated report(s), diagnostic, invoice, and customer service thank you very much to the entire team! If you are looking for any auto shop then look no further because THIS IS THE SHOP in Vegas.
Tiffanie Morales
★★★★★
a month ago
I had such a great experience with Sansone Automotive! From start to finish, they were communicative, super kind, and incredibly informative. Since moving to Henderson, I’ve been looking for an auto shop I could really trust — and I definitely found it with them. They took the time to call me and explain exactly what was going on with my car in detail, which I really appreciated. I never felt confused or pressured, just well-informed and taken care of. Their customer service was truly top-notch. It’s such a relief to find a reliable, honest auto shop. I highly recommend Sansone Automotive to anyone in the Henderson area!
Scott Fleming (Fatdad76)
★★
☆☆☆
3 weeks ago
Wouldn't give me an estimate for spark plug replacement. Isn't that a pretty straightforward service? Stated I need to bring my car in just for an estimate. If I am shopping around for the best price, why would I need to drive my vehicle in just to get a quote? This is an odd policy that reeks of potential overselling. This place has good reviews and is right down the street from me. I am disappointed that this is how they choose to approach estimates.
ken frank
★★★★★
3 months ago
My experience with this automotive company was excellent overall. The staff I worked with were professional, highly knowledgeable, and transparent throughout the process. When I received my vehicle, the final price was within the original estimate, which I greatly appreciated. The only issue I experienced was that I received an email that was intended to provide a written estimate for the service, but I was unable to open that particular email. Aside from this minor issue, everything else went smoothly. Overall, the service was efficient, honest, and exceeded my expectations. I would confidently recommend Sansone’s Automotive to others.
Toni Carozza
★★★★★
3 weeks ago
I was so impressed with the wonderful service I received when I brought my car in for service. In fact I’m bringing it back in this week for brakes. The service was quick and the staff is so friendly, which is extremely important to me. I highly recommend Sansones !!!
Deborah ST THOMAS
★★★★★
a month ago
Yesterday was the first time I went to Sansone's. Everyone was super friendly and very helpful. It was even fun just talking to them. My car was taken care of and left with a smile. My experience was awesome. Thank you so much.
Bruce Chatterton
★★★★★
a month ago
Always a great experience with Sansone's. Having received an email for a "Valentines break special" I took advantage of it. Terrific work. They also help by using Lyft. Highly recommend !
veronika sieczko
★★★★★
3 months ago
We found Samsones Automotive through Google and picked them because of the great reviews. It was the right choice. They were quick to diagnose the issue, ordered the part, and the car was done in one day. We asked about an issue with our other car, and they let us know they were not the experts for that and gave us a great contact for a shop that specializes in this type of car. We are so thankful to have found a trustworthy place to have the car serviced for any future needs.
Nico Bleu
★★★★★
4 months ago
Great customer service From both Eric and guest facing employees. Even the way they answer the phone and speak to you is a refreshing reminder of what quality service is. They kept me informed throughout process, from receiving vehicle from tow company to initial diagnostics and were able to have repairs completed same day in a matter of hours! I cannot say enough good about the company or the people who work there. A+ Service, above and beyond! They have a loyal customer in me.
Annie Brase
★★★★★
a month ago
I've been going to Sansone's for about 15-20 years. Every time, I have an amazing experience. The staff is beyond fabulous and they are always honest and fair. They go above and beyond to accommodate their customers and are always so nice to work with.
Akiva Smith
★★★★★
2 months ago
I went for a diagnostic; they were thorough in their testing and explained the possible issues in detail. I love that they offer uber services while they’re working on your car. They were very friendly! They even sent a follow up message to check on how my car is after service.
Kimberly Klassen
★★★★★
2 months ago
Was a very pleasant first time experience. Everyone greets you there with a smile and seem happy to be there. They even forgot to rotate our tires and they were very apologetic and offer an oil change on them next time when the oil change is due. Definitely, will be returning!
Claude Rosenthal
★★★★★
4 months ago
Now that I've purchased my leased vehicle and no longer have Concierge Service, went BACK to old standard, using Chuck Raz @ Sansone's Automotive. Can't say enough good about them. Always professional, always top notch service and appreciate that they provide Service to get you to or from Service center as auto being repaired. Saved me a $$$ to replace dead battery (uses special battery by auto dealer/mfg quoted @$600+), that no one else carries (tried AAA, COSTCO and several independent auto parts stores. Happy to add my recommendation for this establishment!
Vanessa Cast
★★★★★
4 months ago
As a woman, it can sometimes be difficult to find mechanics you can truly trust, so I’m very happy and grateful to have been referred to Samson’s Automotive. They are reliable, honest, and operate with integrity. I highly recommend them to anyone looking for trustworthy and skilled mechanics. Eric always takes the time to answer my questions thoroughly and explains all available options whether for repairs or replacements so I can make informed decisions. I truly appreciate their professionalism and transparency!
Cody Leach
★★★★★
5 months ago
Sansone’s Automotive is fantastic! Brought my car in for an oil change, tire rotation, and air & cabin filter replacement — everything was done quickly, professionally, and at a great price. The staff were friendly, explained what they were doing, and had me back on the road in no time. You can really tell they care about doing quality work and keeping customers happy. Highly recommend them for anyone looking for honest, reliable auto service!
Lawrence
★★★★★
5 months ago
Sansone’s is awesome. They have competitive pricing, are very trustworthy and provide exceptional customer service. I found them through a local advertisement which offer discounts on different services they provide. I have a 2009 VW Turbo that requires special attention and they were amazing. They greet you with a smile and make you feel confident about being there. Sansone’s Automotive are my go to mechanics, it’s very hard to find a trustworthy auto shop these days and I’m very pleased I found them.
Casey Sermons
★★★★★
a month ago
I took my car to Sansone's Automotive after receiving the diagnostics from Las Vegas Cadillac. The report from Cadillac stated i needed 3 repairs (fuel injector replaced, oil leaking on camshaft, and replacement of a control arm. The report is received from Sansone's Automotive is that I only needed the control arm replaced. I appreciate the fact that Sansone's Automotive didn't try to upsell me on repairs that I don't need at this time. It was a pleasure working with the staff. I also really appreciate the fact that they will provide a courtesy Lyft ride to your home or place of work. I will be bringing my vehicle to this shop in the future for any future major repairs that i need.
Mindy Ash
★★★★★
3 weeks ago
Eric was very helpful. And my car was fixed promptly and I was given an estimate before the work. Happy with the service I will be back.
Frank Nicotero
★★★★★
3 months ago
I moved to Vegas a couple years ago And when I needed brakes, I was recommended a chain around town and it was way overpriced and they only had a two year 20,000 mile warranty. Eric and Nick couldn’t have been better and I have a three or 36,000 mile warranty! They also provided a Lyft ride for me to and from their garage. Can’t say More positive things about it
