Service Street Tire & Auto Repair

Adam Wiley

★★★★★

3 weeks ago

This is the best auto shop you can go to! They are honest and dont try to upsell you. They keep it real and I appreciate that BIG TIME. I will ONLY go here now.

1020Productions “1020werks”

★★★★★

10 months ago

I had a great experience at Service Street Tire and Auto Repair in Quincy. The manager, Chris, was incredibly professional and helpful throughout the entire process. The repair was done quickly without sacrificing quality, and their customer service was top-notch. The technician who worked on my vehicle was clearly knowledgeable and took the time to explain everything in a way that made sense. I’ll definitely be returning for any future auto needs. Highly recommend!

Eddie Dennis

★☆☆☆☆

Edited a year ago

First of all, I have to warn the public especially women and people that don’t know about cars. These people will rip you off! They are very money hungry, EXPENSIVE and don’t care about customers. You need to check other repair shops before ever considering going to this shop. I brought in a car for an ac repair and specifically told them the system had a leak and that was my reason bringing the car to them. They went ahead and charged it with Freon without tackling or finding the leak and charged me $573.50. I can charge the ac with Freon myself. I don’t have to pay $573.50 for that! I told them they haven’t solved the problem that they did not even examine the accumulator for leaks and the response I got was I have to pay an additional $250 to check the accumulator for leaks. These people terrible!! No concience! They just want to get money out of you without doing anything. Now I have no ac and $573.50 gone! Very bad people!! Edit: The Manager Todd is very rude, aggressive and disrespectful! Told me to get out of the shop and called the police. He is only interested in exploiting people and ripping them off. I went elsewhere and fixed my car. A new AC Condenser, Accumulator, Vacuum and Recharge for $500. I have asked them to resolve this issue peacefully but the manager would prefer that the issue be escalated which I am going to do. The worst experience I have ever had in 26years of buying, fixing and selling cars.

Mike Reither

★★★★★

5 months ago

Matt and his team were great. I’ve gone to them a few times now and would recommend you do too. They do the work as promised, at a reasonable price and have never felt pressured to do more than I need for my car.

Jerry Elkins

★☆☆☆☆

Edited 3 months ago

My experiences with this company were horrible. I went there to get a fuel injection replacement upon picking up my vehicle there was a strong odor of gasoline in and about my vehicle and a rather large puddle of gasoline under my vehicle which put myself and my family in grave danger. Long story short. After “8” different trips to this location for repairs that should’ve been done on the first time I STILL to this day continue to smell gasoline within my vehicle and experience rough idling. This company in my opinion is HORRIBLE!!!! “PATRONIZE AT YOUR OWN RISK!!!!!” The response from this place advised me that they would be contacting me as to rectify my complaint that was several months ago and I’ve yet to hear anything back. I suppose it’s time to take this complaint to another level as I think this company was just blowing smoke as to appease possible future customer who might read my complaint. After several months I yet have a STRONG ODOR of gasoline within and around my vehicle. Again putting myself and my family in danger. I’M COMPLETELY DISAPPOINTED!!!!!

Bryan Winterhalter

★★★★★

2 months ago

The staff is always willing to help answer questions. They went out of their way to call my warranty company, several times to make the repair work. Thank you. See you next oil change :)

Gannon Autrey

★★★★★

4 months ago

Brooke is an amazing technician and anyone would be lucky to leave their car in her care. Highly professional straight forward and a life saver. Again 5 star service absolutely NO complaints.

Brian Crawford

★★★★★

4 months ago

Amazing customer service and help. Had a part broken at a tire shop and brakes plus was able to fix the vehicle on accelerated timeline and get the vehicle back in shape. Great service and help. Thank you

Susan Campbell

★★★★★

3 months ago

Service Street to the rescue during the first snow storm! My windshield wiper failed as I was leaving for work early in the morning. Chris replaced the wiper blade and got me on my way quickly. Thank you Chris and the Service Street Team.

Jenny Magill

★★★★★

7 months ago

I was on my way to pick up my daughter from day camp and realized I had a completely flat rear tire. I stopped in here to see if they could patch it, but they were busy and couldn’t fit me in quickly enough for me to be able to pick up my daughter on time. Regardless, the manager was super helpful and went ahead and topped off my tire for free so I could get a little further and pick up my daughter on time. Much appreciated! I’ll definitely be back.

M Thom

★★★★★

5 months ago

Came in for a needed repair, I was seen immediately by Andrew, able to do the repair, frank the technician was able to make sure I gkt down the road safe. Tom and Bryce re checked the repairs to make sure I was good to drive down the road.

CR Hutchison

★☆☆☆☆

7 months ago

Scheduled air conditioning service for wife's car on Wednesday for today, Friday 4:30 pm. She showed up at 4:15 and was told their mechanics had left......for the day. I stopped going there awhile ago because of the thing about scheduling with my truck. Thought I would give them another chance .... well screw them. Shop hasn't been the same since 2016 when I noticed a new idiot manager. I am not the only one who has complained about similar problems. Save a headache go ANYWHERE ELSE.

Brett Burmania

★★★★★

8 months ago

Great shop with excellent customer service. They were able to get my Promaster in the day of calling for service and finished a big job in a day. They also were happy to let me bring in my own part to save some money. A week later I had a breakdown that potentially seemed related to the previous repair. The owner was very compassionate with me about trying to figure things out from a distance as I wasn’t in the area to have them diagnose. Ended up being an unrelated, minor issue. Service they did was solid and my van is running great. Will keep them at the top of my list for future work.

Phillip Andrews

★☆☆☆☆

7 months ago

Quality issue. I went to have my 2021 subaru Ascent oil changed. They changed my oil gave a veteran discount. They were professional and friendly. The car had no leaks at all. SINCE 11 Aug 2025 it now leaks wherever its parked. Oil level is fine. Now the check engine light is on. I ve been going here for years. I won't be back. I will not recommend them.

Brian Augat

★★★★★

a month ago

Javier did an amazing job on my car and is a great guy. This shop is solid!

John Eberhard

★★☆☆☆

Edited 3 years ago

I have used Service Street for their very reasonably priced oil change packages and have been happy with the customer service I receive when I'm there. Service Street is the only shop that has ever worked on my 2019 F-150. Unfortunately, I recently heard a noise coming from underneath my truck. I got home and took a look. The lower engine cover was hanging down on the ground. This cover needs to be removed in order to do an oil change. Upon further investigation, two of the four fastener holes were torn and someone had used zip ties to hold it up. Since Service Street is the only shop that's ever removed that cover, it's pretty clear that they tore it. Had they let me know, I would've understood. However, the fact that somebody just put zip ties on my truck and didn't tell me is completely unacceptable. I submitted a customer service form a week ago on the website and never heard back. Just disappointing really. Please note that the company asked me to email them below. I emailed them on April 19, 2022, and have not heard back as of May 22, 2022.

Madeline Eccher

★★★★★

11 months ago

Taylor was amazing and helpful! I usually go to another location but Taylor made my experience top tier by gathering my info and being transparent with the issues with my car and getting me in for an oil change last minute. He was realistic and made sure all my questions were answered too. The staff at this location all are clearly driven by customer service in general, can’t recommend them enough!