Shannons Foreign Car Services

Algenis morillo

★☆☆☆☆

a year ago

"17 years in business, or better yet, 17 years scamming clients. I took my car in August to this person for a diagnosis. The man was very polite at first. He told me the problem was with the transmission and that he was going to work on it because the transmission needed to be reprogrammed, etc. He said the whole process, including labor, would cost $1,200, which I paid right away. Once I paid the money, the excuses began. Every week, there was something different causing delays, like delayed part deliveries, etc. When they finally called me to say the car was ready and I went to pick it up, he told me that he had added a new battery to the car and a couple of extras, all without my consent. He said I owed an additional $350 on top of the $1,200, which annoyed me, but I paid because I needed the car. They gave me the keys, and I drove the car home. The next morning, when I tried to start the car, it wouldn't turn on. I called the shop several times, but no one answered. When someone finally picked up, they said the owner wasn't there and would leave a message for him. The next day, I received an email saying that they couldn’t help me, that they don’t offer any kind of guarantee, that the owner had told me my car needed a new transmission, and that he had just taken a leap of faith with me. He said he was sorry, but he couldn’t guarantee the car would work well, and they wouldn’t help me with anything. An interesting detail: he couldn’t guarantee the repair of the car, but still took nearly $2,000. This doesn't end here; it gets more interesting. Several weeks later, I took my car to Audi in Gainesville, and they told me that the man never touched the transmission. All the seals were intact. The only thing he did was a manual reset, and that wasn’t the problem. Audi fixed the issue for $1,320, and the car is working perfectly now. The moral of the story: don’t take a chance with local businesses; take your car directly to the dealer, even if it costs more." RUN AWAY FROM THIS PLACE WHEN YOU CAN.

Anthony Gambitta

★☆☆☆☆

a year ago

Called to get a quote or estimate on my Acura. Left vmails, emails, the office manager never called back. If this is the way they treat potential customers, then I am glad I never went to this place. The dealer treated me with courtesy and got the big job done right!

Mike Hutcheson

★★★★★

a year ago

Honest work. Best parts used. No cheap Chain store parts. I trust them. They have done work on 3 of my vehicles. Try them, you will be happy. Especially if you love your vehicle.

Joseph Kannapell

★★★★★

a year ago

Shannon's Foreign Car Service is an outstanding business with QUALITY mechanics. They combine careful analysis with sound technological skills. Brandon and Shannon are friendly and professional in all aspects. As an out of towner dealing with a transmission issue, they solved my problem expeditiously. They take the time to explain complexities of an issue and how they expertly resolved the problem. A great auto repair shop for people visiting the Villages area!

BJ Kirby

★★★★★

Edited 6 months ago

I fully expected a $1000 bill for my Mini Cooper repairs because that’s what they estimated and I agreed to. It was less! That’s NEVER happened before. This is an honest shop and they know how to do ONLY what needs to be done. I’m lovin it! Thanks Shannon and Team at Shannon’s Foreign Car Services! UPDATE: Back at Shannon’s with a dead Mini Cooper. After extensive troubleshooting, the shop explained that the Main Module (forgot the name) was defective and I needed to go to dealership for this one. They hooked me up with Mike’s Towing who took the car the BMW Gainesville. I’m totally pleased that they stepped way and above what my past experiences have been with other shops just throwing parts at it. Thanks again guys! Gainesville BMW was extremely professional, courteous, and reasonable (the part alone was $4k+, $4,000+). Mike’s Towing was super too!

Angel Torres (WeAreTheWatchingDead)

★★★★★

a year ago

Went with my Mercedes for Service A & B. Not only were they fairly priced, professional and quick - they also made a point to walk me through any future issues that could come up and noted how well we maintained our car. After having terrible experiences at both Mercedes dealerships in Gainesville and Daytona Beach, I will never go anywhere else with my Mercedes again. Support local businesses.

T “Tmt” T

★★★★★

2 years ago

Shannon’s is the go to in Ocala for European car service. Honest, honest, honest and way better pricing and service than the dealership. They keep our Audi running great. And he can tell how my daughter drives by the condition of the brakes and suspension so he keeps her worrying about being a bad driver 😂

DM _

★★★★★

3 years ago

Great people, great staff, and great service, at an affordable price compared to others. I would recommend this shop to all. For as long as I'm here, I'll be using Shannon as my go-to repair shop. This is a shop I trust. I've been considering selling my Chevy for another vehicle, solely to have both my vehicles taken care of at this shop. I hope they continue to grow and be successful in business. 5 stars all the way.

Erika Barker

★★★★★

2 years ago

As a 2004 Volvo XC70 owner and a wagon enthusiast, I've found that Shannon is an awesome mechanic who consistently puts the customer first. Unfortunately, I once made the mistake of taking my car to Pep Boys for brake work. Not only did it take Pep Boys four days, but they also failed to resolve the issue, leaving my car dangerously unsafe to drive and an expensive bill. In stark contrast, Shannon's team fixed the problem in less than two hours, and now my car's brake system feel brand new. Their pricing is very reasonable, Brandon at the front desk is fantastic, and the entire team embodies the wholesome, small-town Ocala charm you'd hope to find in a local business.

Ciara Rivera

★☆☆☆☆

3 years ago

This place is a complete ripoff! They lied to me multiple times saying they repair my Mercedes Benz. I had the same problem 3 times every time I take it back to them they said they used better deal parts which was bull. My car broke down 3 times within 30 days of spending over $600. The owner Shannon Devaughn is very very rude . The part is supposed to be under warranty after talking to Shannon for the 2nd time he told me not to call him back. He said no to a refund and my car is still broken. Please do not take your car here.

Cinda Seibert

★★★★★

8 years ago

Took my VW there for maintenance. They fixed some minor annoyances-Thank God. A few more repairs were recommended so I had them done. Very reasonable pricing. I had my son look over the work. He was impressed with the quality of work and pricing. Thanks Shannons!

Are Moore

★★★★★

a year ago

Well you've tried the rest ,NOW TRY THE BEST, (HIGHLY) recommended, Shannon Car Sevice and his crew know exactly what they're doing. NO SUPRISES, they will also contact you if there's a question about a service or a part that you need, to get your permission to do the work. Unlike 90% of the mechanic shops in and around Ocala area, and that includes all dealerships.

Patricia Graybill

★★★★★

4 years ago

This is a fantastic shop that put in a new starter on our Mercedes. They did quality work in a very reasonable amount of time at a very reasonable price. We will definitely use them again and highly recommend them !

Will Kozy

★★★★★

4 years ago

Competitive pricing and the owner took care of my issue quickly! Would highly recommend that you check them out if your foreign car is out of warranty and you need something fixed properly, the first time. Thanks to Shannon and staff for making a headache turn into a smile.

Lexus Crawford

★★★★★

Edited 4 years ago

ALWAYS a great experience! Thank God for Shannon! I've been coming to Shannon's for about 3 years for routine maintenanceon My Lexus. Never have had bad service or an issue with my car. If the is something that could become a problem he let's me know and I THANK GOD FOR HIS HONESTY!

Stephanie Ellis-Clark

★★★★★

7 years ago

I own a 2010 Audi A4 that I simply love. My husband, Terry, recommended that I take my car to the staff at Shannon’s Auto body (it’s an hour away from our home). They diagnosed my car, offered us a fair and competitive price to fix it, and had me back on the road in no time. I give them 5 stars for their timeliness and professionalism.

Troy Mihok

★★★★★

3 years ago

We are new to the area and had to find a place to service our Mercedes. We had one nightmare already in an area in South Florida where Mercedes are relatively common, so we were apprehensive, but we made the right decision going here. The service was fast, reasonable, and friendly. Cody listened well to my issue, took notes, and took care to see the issue was handled with care. We will be back and are happy to have found this family business.