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About Business
Shearer Autobody is a highly-reputable Car Repair service provider based in South Burlington, VT. Shearer Autobody covers all facets of the Car Repair industry, with a focus on Auto body shop. With over 26 reviews and an average rating of 4.1/5, Shearer Autobody is a trusted name in the industry. Their presence in South Burlington, VT ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
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Google Reviews
Emily Holden
★★★★★ I brought my car to them for a body work quote and it was a hopeless case, so it turns out. The shop could have easily gotten lots of money out of me and left me without a vehicle worth keeping in the end anyway, but they were honest and kind and compassionate instead. This was my second experience with them, with my first visit resulting in the same outcome. I’d go back, but hopefully I won’t have to, fingers crossed. I’d recommend this shop for their honesty and kindness and desire to help me understand my situation and that I should actually NOT put money into my car, even if that means they weren’t going to get my business. Thank you, Shearer Autobody!
Jeff Lively
★☆☆☆☆ This shop is quite possibly the worst shop I've ever dealt with. They are rude and incompetent. They immediately told me that they don't work with USAA. That should have been my first clue. Secondly, they said they had to do their own appraisal / estimate of the necessary repairs. I agreed to that but said I'd like to be contacted BEFORE they started the repairs in case the costs greatly exceeded the original estimate. They acted like this was the craziest request they have ever received. They had my car for three days before they even looked at it and then sent me a form that required me to guarantee payment to them beyond what the insurance company would pay. I told them the insurance company already paid me SO they will not be dealing with the insurance company AND this is why I was asking to see the "new estimate" before they started their repairs. They then told me that they would not work on my car and I was free to come and get it. I don't know what is going on in that shop, but this is not normal; not how you treat a longtime Shearer customer, or how you operate a body shop. I had to give a "star" in order to post, but otherwise, I would say I have never dealt with a shop that was this rude and unable to understand or work with a customer on a very reasonable request: Don't start work on my car until you send me the estimate.
Scott Me
★★☆☆☆ Was disappointed to have Shearer auto body charge $400 more on a $1500 minor repair on front fender. That is a pretty big increase on a minor repair on direct payment. They claimed they found more upon working on it after repairs already started. Curious how often this occurs.
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