About Business
For professional Car Repair care in San Jose, CA, San Jose, look no further than SOS Auto Repair. Their team excels at delivering top-tier results for Auto repair shop, Brake shop, Car repair and maintenance service and related Car Repair needs. Their customer-centric approach has earned them a 4.8/5 rating based on 73 pieces of feedback. They have become an integral part of the San Jose, CA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in San Jose, SOS Auto Repair is ready to assist with your next project or repair.
Google Reviews
Tomas Oppus
★★★★★
3 months ago
Great service, very polite staff. I live a couple of miles away and have seen this shop for ages, and never had to need one until recently. They have a $280 diagnostic fee which apparently is some kind of minimum charge, but they were able to diagnose and clean out a clogged vapor line (no other problems) all covered under the diagnostic fee. Ok by me. Car’s back on the road with more confidence.
Gayle Kludt
★★★★★
2 months ago
I have been going to SOS for several years. They always work around my schedule so it is convenient for me to go there. I also appreciate that they tell me about anything that need looking into. They are trustworthy and fabulous!
Pasquale Esposito
★
☆☆☆☆
3 months ago
I do not recommend SOS Auto Repair in San Jose. My van's turn signal issue led me here. They first suggested I order a relay, which I did, but it didn't resolve the problem. After finally taking the van to their shop, they called three days later to say it was actually just a fuse, and the repair would be $280. Understanding the high cost for a fuse, I respectfully asked if they could include a basic oil change (which my van needed) in that $280 charge as a gesture of customer service. The owner, Mr. Arthur, flatly refused and was incredibly rude in the process. Charging $280 for a fuse replacement after giving incorrect initial advice is excessive. Combining that with terrible customer service and a greedy, dismissive attitude from the owner makes this an easy decision: avoid this shop at all costs. They are dishonest and do not value their customers.
Rose Eagan
★★★★★
7 months ago
I recently had my 90,000 mile check done at SOS auto repair , they needed to keep the car overnight but it was finished early and I got my car back the same day. That was a big help to me. Their service was very professional, they clearly explained what needed prompt attention and what could wait, the price was right. They were courteous and efficient. I will return and highly recommend them.
Rob Neimeyer
★★★★★
4 months ago
We had a leaking axle seal on our SUV. The team at SOS Auto gave a thorough estimate and completed the work on time, with great communication. Thank You!
Gabe Pena
★★★★★
3 weeks ago
Great service. Very organized and easy to get in touch with. Friendly support.
Katy Dawson
★★★★★
Edited 5 months ago
This family-run auto shop is so competent and reliable that it is a delight to use them. Their prices are reasonable and they make trustworthy recommendations for work outside their specialty.
bocce gal
★★★★★
a year ago
SOS Auto Repair has been my "go to" auto repair shop for years. I like that it is family owned and operated. Art and Evelyn are professional, knowledgeable and friendly. They are honest and trustworthy! i have never felt pressured in doing business with them. They also have a very welcoming waiting room. I am blessed to have their services.
Estelle Coopersmith
★★★★★
5 months ago
Always friendly, knowledgeable staff to take care of my car needs. Excellent service!
A tea Lhaie Channel
★★★★★
2 months ago
Most like it, very convenient too close to my place associates are accommodating good.Reasonable price and good service.
HAI CHANG
★★★★★
a year ago
I brought my Honda in for a few maintenance items. SOS did a thorough inspection and recommended to put off a couple items that I wanted replaced because they are still in great condition. They had a couple other recommendations which I'm glad they caught. I like their detailed and transparent estimate/invoice/approval system online. It's great to have these friendly and professional mechanics in my neighborhood. Highly recommend!
Harvest Li
★★★★★
a year ago
I brought my car in because the tire pressure light was on. Evelyn and the team quickly identified the issue and adjusted the tire pressure to the correct level. They also suspected a possible leak in one of the tires and advised me to visit a tire shop if the light came on again. Sure enough, they were right, the tire had a leak! I truly appreciate their expertise and honesty. Thank you Evelyn for providing a great repair experience.
Calvin Ho
★★★★★
11 months ago
I had a stripped drain plug bolt and they helped me remove it after I was unable to do it. They charged me a really fair price to do the work. They also changed the oil for me too. Thank you. Will definitely us them again.
R L
★★★★★
a year ago
Had some issues concerning my car's brakes, after a previous shop I went to didn't address them or provide any explanation. Discovered this local business online, so I scheduled a brake inspection with them. They were very knowledgeable & insightful about their findings, as well as provided me with transparent suggestions moving forward. Additionally, everyone's hospitality was down to earth & respectful. The entire experience was very pleasant, & I'm grateful for the services they provided me. SOS Auto Repair is a genuine & honest business that is deserving of their praise.
Trevor Hanks
★★★★★
a year ago
Evelyn and Art took such great care of me! Art also gave me recommendations on keeping my van in good shape. They are knowledgeable, fair and honest, so grateful to have them around!
Deborah Washington
★★★★★
a year ago
This is a review that is long over due. I started taking my car to SOS Auto Repair when this family first open several years ago. I have to honestly say this is the first and only honest mechanic that I have had the pleasure of taking my cars to over the pass few years. My 1997 Toyota RAV4 had an oil leak that another shop kept changing parts and never solved the problem. When I took it to SOS, Art recommended to get the engine steam cleaned, ,drive it for several days and bring it back in so unnecessary work would not be done to figure out where the leak was coming from. I did that and took it back in. The leak was taken care of with minimal cost. Just like I only want to go to a doctor I can trust, I only want to take my car to a mechanic I can trust. I found that in SOS Auto Repair. I have not been disappointed yet. May your business continue to be richly blessed because of your honesty, integrity, and the awesome job you do on vehicles.
Lupe Pacheco
★★★★★
a year ago
I love having my “baby” taken care of by SOS Auto Repair. They’re very friendly and trustworthy. They were also kind enough to replace the auto shade! Love this place.
Donna Brigden
★★★★★
a year ago
I have been taking my car in for routine maintenance, since SOS took over Hinmen’s Garage. As a senior citizen, I appreciate their friendliness and honesty. Because finances are a consideration, I like how they offer recommendations as to what needs to be fix first, so that the repairs can be fixed in a timely manner, without putting a lot of money out all at once. Thank you SOS for such great service.
Roberta Wolfe
★★★★★
2 months ago
The people that I don’t directly with are very kind and knowledgeable and helpful. And they’re my neighbors practically and I’m glad.
Jackie Turnbull
★★★★★
a year ago
I have taken my vehicles to SOS for the last 18 years. This is a family-run business. This includes repairs of golf carts. The owners provide excellent and friendly service to the community.
