Southeast Diesel Inc

Nick LaPorta

★★★★★

6 years ago

Mike Holtzhower and the gang at Southeast Diesel were very courteous, knowledgeable and respectful of my lack of diesel knowledge/prowess. I brought them my 2005 Ford Excursion 6.0L (2WD model), the only Diesel engine vehicle I've ever owned - they performed some serious work to listen and test out the well-known EGR issues. They saved me well over three or four hundred dollars - which the dealership suggested I spend - by simply explaining the importance and purpose of fuel additives. As a diesel engine airhead, I felt extremely welcome in their shop; I cannot say the same for other shops in the area who are full of pro's that know but won't stoop to your level. I will continue to support these guys as this sort of customer service in a family-oriented organization hardly exists any longer. Thanks guys!

Wade Vidal

★★★★★

8 years ago

If you have a diesel this the premier shop in the area. The products and services they provide are top notch. They are awesome to work with and are incredibly knowledgeable with all types of Diesel engines from heavy equipment to pick up trucks. I have been using them for service on my Dodge Ram 2500 and my experience has been exceptional.

Michael Granone

★☆☆☆☆

6 years ago

Went in a month ago they took all information on my Dnyasys apu had 200 hrs before my warranty was up. They were going 2 submit the claim 2 Dynasys then call me 2 back in for repair. Called them 2 ask what was going on “Mike” tells me go back where you bought it . The people who bought from us come first. We’ll get it when we can. Now I have no warranty and I’m out in the cold. And obviously they don’t care about customers and I wouldn’t recommend them 2 anyone. Thank you for letting my warranty run out Southeast Diesel if I was made aware of this I could have had somebody else fix it while I still had a warranty instead of letting mine run out.

Chad Burnett

★★★★★

5 years ago

The owner, Mike is solid stand up professional. He's a hard-working, honest, dependable family man and will get the job done right the first time! If you have a need, please do not hesitate to reach out. Mike and his team will do you right.

Jon Griese

★★★★★

7 years ago

Highly recommend them. Used them for all my injection pump and injector rebuilds. Very honest and knowledge and not afraid to help you to keep the business coming. Great service and done in timely matter they know equipment down costs money.

cameron muilenburg

★☆☆☆☆

7 years ago

These guys were super friendly but I was extremely disappointed with the actual service. They had my vehicle for almost a month to “diagnose” a transmission issue. They refilled my transmission fluid, which didn’t fix the issue, and quoted me $5700 for a new transmission. I did my own research and found out it might be a simple part inside the transmission and they quoted me over $600 to do the repair but said it probably wouldn’t fix the problem. All in all, I ended up paying them $340 and nothing was fixed. I took my vehicle to another mechanic and they had the repair done for $400 and had it less than 24 hours.

Kelly Burkett

★☆☆☆☆

2 years ago

I contacted them on Monday morning regarding some Kohler KDI parts that I really needed in a bad way. I did not hear back from them until the following day (Tuesday). At that time they needed some more clarification on what parts that I needed. So I sent pictures of the actual parts needed along with a description. Today is now Thursday and I have yet to even hear back from them. Meanwhile I have now contacted another Kohler KDI dealer out of town that was extremely helpful and parts will be to me tomorrow. A good dealer makes all of the difference. *** Update *** I am sorry but there was no call to me on Wednesday at all. I have a screenshot of my call history I will try to upload. The last call was on Tuesday at 9:03 AM. I had the parts ordered and shipped from another Kohler KDI dealer within a matter of 2 hours from initial call on Wednesday. They are expected to arrive today per UPS tracking information.

Taylor Belcher

★★★★★

9 years ago

Once again, Mike and the team at Southeast Diesel have proven to be the only place I'll ever take my truck. A fast, knowledgeable, and reliable team brings me back every time I have anything needing to be done to my truck. I wish I had found SE Diesel earlier into owning my truck. Not only have the folks at SE Diesel been incredible to work with, but they are also great at helping customers for a great price. They call me before any work they do to the truck and tell me the EXACT price I'll be paying out the door when I come to pick it up--- and it's ALWAYS less than any shop I've used in the past. Thank you, again! Yall do a great job and should be very proud of it. Cheers, Taylor

Jeese Roddy

★☆☆☆☆

3 years ago

Had my truck for two weeks. Paid 140.00 for nothing pretty much. Mike would never call back, but he is a nice guy. Told him i needed transmission codes. He gave me engine codes witch I already had and told him that up front.

rafa abastta

★★★★★

7 years ago

Excellent customer service... and quality workmanship. Cody and Jake did an excellent job of getting my issue resolved even though i was 2,000 miles away. They even got my starter warranty resolved with O'reilly Auto Parts. Definitely would use them again if needed.

Jarrod Broome

★★★★★

3 years ago

Wanted to get on here and show these guys some support because have helped me out twice now where other vendors gave me nothing but trouble and bad attitude. I just put in a second order with them. First time, Kayla helped me out in a big pickle and their techs were able to give my tech a little support on an unfamiliar Perkins engine. This time Earl helped us out with great service and attitude on a crazy parts order we've been trying to figure out for months. I'd suggest this company and their people over and over. Especially for Perkins engines. Thank yall!

Lee Gates

★★★★★

5 years ago

I've known Mike for a few years, and absolutely appreciate his expertise and the attention to detail his team brings to the table. If you're driving a 6mo truck with a warranty, sure, you'd want to take it to a dealer. If the tech screws something up, they'll just drop a new engine in for you. But for those of us without that luxury, I'd honestly trust SED to take care of me better than the dealerships. There are YEARS of experience here. Plus, you know you've got a good mechanic when they tell you you're asking for work you DON'T need... How many places do you think would do that? Tell Mike that Lee sent you.

Andrea Grady

★★★★★

a year ago

Mike and his team are amazing! They got me straightened out faster and cheaper than everyone else. Got my rig back to 100%.

David Franklin

★★★★★

3 years ago

Mike with Southeast Diesel was extremely professional and knowledgeable about my diesel truck. Even when he didn't have a part in for my truck he was able to order the part and get is sent over in a matter of hours. I learned more about my truck talking to Mike then I ever new about diesel trucks. All the employees at Southeast Diesel were extremely knowledgeable and friendly. I would definitely recommend anyone that needs any kind of work done on there vehicles go by and see them!

Ben Grady

★★★★★

a year ago

Mike got me out a huge bind. His professionalism, expertise in unparalleled customer service were a huge help to me and my family. I really can't recommend him highly enough.

Kiley Cahoon

★★★★★

8 months ago

I had a problem with my sprinter van while passing through the area on a cross country drive. They were able to get me in first thing the next morning. Cody was fantastic to work with, friendly, and provided great customer service. I'm glad I found them, and can't say enough about my good experience here!

Andy Blevins

★★★★★

a month ago

They are some of the best down to earth people you'll meet. Very helpful and knowledgeable. Love using these guys