Sparks Auto

Tina

★★★★★

a year ago

The best automotive place I've ever. Alway so personable and friendly. They accommodate me whenever I need them. It's a good feeling knowing that they have your back if you have a problem with your car. Eric is also very knowledgeable and honest about when it comes to diagnosing what may be wrong. And you can't beat the price. They don't charge an arm and leg for their great service....

Brandon Overfield

★★★★★

a year ago

Eric the shop manager is great. He's very transparent with you. He walks you through the issues. He also has saved me money on a few issues with my truck instead of just replacing the whole thing he takes the time to find a more economical solution. The Sparks crew also take initiative for things not requested. For example when my exhaust system was replaced they spray painted the tail pipe black to match the trim of my truck and I loved it.

Monty Arnold

★☆☆☆☆

10 months ago

Morning manager was very rude to my wife and me after we called about an air conditioner problem we were having with the car. We had bought the car in about a week before, and it was diagnosed improperly. Instead of being courteous and facilitating, manager was very flippant about the situation. I do not advise anyone to get their car repaired there if they are expecting a good overall customer service and support experience.

max newman

★★★★★

8 months ago

I have been going to Sparks for quite a few years. The people are easy to work with and try their best to get my work done as quickly as possible. Once they start working on my car, if any additional work needs to be done, they call, explain why, and give me a cost. I do recommend them to other people who are ask where I go.

Keith Fowler

★★★★★

10 months ago

I went in for the $30+ Oil change and found it to be positive. The dude who worked the Desk was competent and polite. He and one of the technicians explained how the pricing worked. The price was $35- and totally worth it. I also had an Inspection in early April and that was also cool. Good place with good people. Thank you.

Alan Benedict

★★★★★

7 months ago

Sparks Auto employees were able to address my car issue so it was easy to understand. They were very accommodating with scheduling the work to get my car inspection completed. When I had to reschedule the work, they were understanding and worked with me to get the work scheduled in a timely manner. Competent, understanding, accommodating my schedule with no hassles

Barry Hanson

★★★★★

7 months ago

Erik is the best - fair and honest. **I left a review- THEN - I went on to read other reviews and had to edit mine to include the fact I have been going to Sparks for years. Over that time I’ve had multiple cars and always got them serviced there. Once I had a buddy change out my power steering arm (to save money) and it failed - I returned to Sparks a bit embarrassed and Erik worked with me to resolve the issue quite to my relief and satisfaction. I MUST also say. Two years ago my brother passed away and the front desk saw his obituary in the paper and called ME to verify he was my brother. They took up a very generous donation to help me with funeral expenses. WHO DOES THAT? Sparks for one! And THAT is why they recieve my highest recommendation! You will not find nicer people at a mechanic’s shop!

RNCRO

★★★★☆

8 months ago

I got my new car inspected here. They were busy but very efficient. I was in and out in no time with my sticker.

Elisabeth Weinberger

★★★★★

4 months ago

Went for the first time today for an inspection. I was in and out super fast. They even helped me with my bike rack that was in the way. Super appreciate their service.

Theresa Poulin

★☆☆☆☆

11 months ago

I have always trusted sparks with oil changes but NO More. They did not put back my oil filter shield guard and when I called about it a week later after seeing oil dripping in my driveway Xavier who answers the phone and schedules the appointments (and is very respectful and polite ) told me to bring my car back in so they could take a look at it. The main mechanic took a look at it and said the oil filter is in correctly but your oil shield guard is missing but everything is working fine. When I asked where's the guard he said he didn't know and didn't know how long it was gone so implying it wasn't their fault. When I said you can tell it was relatively newly gone based on the markings he said "I don't know what to tell you and it should be ok with out it". When I persisted with isn't the shield there to protect from sand or whatever from going inside all he said was there's lots of wholes under the car for sand to get in. Then ended the conversation "I don't know what to tell you" meaning the problem was mine to figure out and they were not going to help me, Even though I am sure it was them that lost the part. Very disappointed on how the handled this issue

gabymocha99

★★★★★

4 months ago

The guys that work here are so personable, kind, & incredibly knowledgeable! They genuinely care about people, & help them out in the best way they can. Their words are not empty. Thank you gentlemen for the honest work you do with such heart! Will 100% be going back! :)

Daphne Luzzo

★★★★★

a month ago

My experience at Sparks was satisfying. I went for an inspection. My car was taken into the garage quickly. Everyone was very nice.

Christopher Lowrie

★☆☆☆☆

4 months ago

Terrible experience! Brought my car in for them to fix power steering pump vacuum control valve due to fluid leaking into my exhaust and making a lot of white smoke. After having my car for almost 2 days without ever calling me with an estimate as requested, I called and they had not even looked at my power steering and instead outrageously claimed that they gave me an oil change because my crankcase was supposedly overfilled by 5 extra quarts of oil which is absurd! They claimed my car was not smoking as much anymore because of the oil change. I then said I’m picking up my car and don’t you to do anything else and they charged me $219 for the oil change and their so called “diagnostics” and guess what, it is still blowing white smoke the same as before these incompetents did the oil change! I will never let these people ever touch my car again since this was the most expensive oil change ever and it was not even due for any oil change yet! Beware!!!

Javi Cepeda

★★★★★

5 months ago

Came in for inspection and oil change, and had my brakes done here earlier in the year. They were very accommodating and professional throughout the process. Informed me that my vehicle needed wipers and were able to change them on the spot to save me the hassle. Will be recommending Sparks to friends and family.

Shamilet Miranda

★★★★★

5 months ago

I made an appointment to have my car looked at since it was making a strange noise over bumps Javier the desk attendant was great. The communication throughout the process was thorough and clear. Pricing was reasonable and they provided a breakdown of everything needed for repair. Managed to get an inspection while they were working on the car. Will definitely be returning in the future!

M Loranger

★☆☆☆☆

7 months ago

My previous review was positive but this needs to change. On my last inspection I failed for left front end bearing, and right front tie rod. I was shocked, as I had changed both front wheel bearings March 2024, myself on my lift. On that day, I put the vehicle on the lift and almost blew out my back trying to get movement from the front end (See photos), of which there was none. After some time, went to another inspection station, passed and was told no play in front end. I can only imagine what would have happened to someone else who did not have a lift. Recommend you find a different location for your state inspection needs.

Lisa Costa

★★★★★

5 months ago

I brought my mom’s car in to have her brakes and rotors replaced, and they did a fantastic job! Their communication was excellent— they kept us updated every step of the way and explained everything clearly. The price was very fair compared to other shops, and they were super flexible with scheduling, which made the whole process stress-free. Highly recommend for honest, reliable, and professional service!