About Business
For professional Car Repair care in Dartmouth, MA, New Bedford, look no further than Brums Ultimate Repair. Their team excels at delivering top-tier results for Auto repair shop and related Car Repair needs. Their customer-centric approach has earned them a 4.9/5 rating based on 345 pieces of feedback. They have become an integral part of the Dartmouth, MA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in New Bedford, Brums Ultimate Repair is ready to assist with your next project or repair.
Google Reviews
Brooke Jenkins
★★★★★
7 months ago
I am very impressed with Brum’s. Every person I spoke to was professional and felt personalized. They care for each customer. The customer service is outstanding; the knowledge and feedback they give their customers and honesty is impeccable! Highly recommend!!! Thank you!
george neves
★★★★★
11 months ago
Had a great experience with Brums and definitely will go back. Communication was excellent and complete professionalism throughout process of getting work completed on my car as well as information on needs that needed to be addressed at some point. Great service!!
Matt Whitlow
★★★★★
Edited 5 months ago
I can’t recommend Brums enough. They are amazing. Called in with an issue with my truck and had it towed into the shop. They provided a normal we’re swamped answer and will get to it the beginning of the week. I was perfectly fine with that as their worth waiting for to get things done right. The next day I received a detailed text message with info on the issues with my truck. I called to discuss it with them only to be informed that they had ordered the parts and would have my truck back to me by the close of business the next day. Thanks for your professionalism in all aspects of the process. The software they use to communicate issues is spot on just like the entire service process. I can’t recommend them enough. Although I associate car repairs with sitting in the dentist chair they always seem to make it as painless as possible. They’re also more than fair with the labor rates and pricing. Great to continue to support a local business, family, and team. Keep up the great work you guys rock.
Mike Gregory
★★★★★
4 months ago
Great service and great inspections. Shows all the vehicle needs and is very straight forward. Will be back for future repairs.
Laurel Buckley
★★★★★
4 months ago
So helpful, fast and thorough! Very happy with their quick analysis of what work was critical vs what will need to be done in the future. Friendly and knowledgeable.
Gale Reynolds
★★★★★
6 months ago
I couldn’t be more please with the service I received at Brum’s Ultimate Repair. They reviewed the needs of the vehicle, shared videos with important commentary as well as advised me and made suggestions regarding my options. I have already recommended them to a dear friend, Thank you gentlemen.
Cyn
★★★★★
6 months ago
My 23-year-old Lexus RX 300—practically a vintage chariot—started making a weird noise that caused me some concern. I decided I needed to find a good repair shop that could diagnose the problem. After an internet search I decided to check out Brum's Ultimate Auto Repair in Dartmouth, Massachusetts. Despite their "no cars older than some wines" policy, I threw in a little charm (okay, begging) and Matt and his crew took pity on me. They went beyond expectations, tackling years of my "it’s running fine, why bother?" maintenance neglect, which I’d conveniently blamed on my summer-only schedule and a PhD in procrastination. After a test drive, they gave my Lexus a full interrogation, diagnosing issues with the precision of a detective solving a whodunit. They even ranked the repairs by urgency, saving my wallet from a full-on panic attack. Matt, the owner, wields a mechanical engineering degree from UMass like a wizard with a wand, and his team—shoutout to Ryan—approaches every bolt and gasket like it’s a puzzle in a systems engineering textbook. Verdict: Brum’s lives up to its "Ultimate" name with trustworthiness, expertise, and efficiency that make my ancient SUV think it’s got a few more laps around the sun. They’re officially my go-to shop, and I’m already dreading the day my car outlives me. Thanks, Matt, Ryan, and Sean!
Irene Gallant
★★★★★
5 months ago
Outstanding. Unbelievable work. They had taken me in, I am so impressed with everything they have done. I loved all the photos. I have never been so informed and felt so safe and comfortable. Thank you for everything. The sisters.
Jason Dudley
★★★★★
3 weeks ago
Exceptional service! Timely repair and excellent communication. Going forward, will use Brums for all maintenance and repair work. THANK YOU
Michael Crawford
★★★★★
6 months ago
We had a great experience at Brum! Everyone was professional and knew their stuff. They did a great job fixing up my car in the time estimated and kept the cost to exactly what was agreed to. No hidden fees. Will definitely be bringing my cars back here!
Tomasina Gray
★★★★★
7 months ago
Brums has taken care of both of my teenage boys’ cars for the past three years. Every time I’ve called with a problem, they havs been able to fix it. They are professional and very reliable. Their communication is great and I love the detailed reports I always get on the vehicles. For a single mom of two boys it’s priceless to have a place that I can trust to bring their vehicles to. I’ve never been anything other than completely satisfied with their service. I highly recommend.
Kerry Bernardino
★★★★★
2 months ago
Very professional, courteous and they were able to get my van in on the same day (New Years Eve no less) and got it fixed before they closed for the weekend. Will definitely use them again highly recommend!!
Steven Aguiar
★★★★★
4 months ago
Recently switched from dealer service to Brums and couldn’t be happier. All diagnostics and repairs done well, with transparency and at very reasonable cost. I highly recommend Brums.
Eddie A
★
☆☆☆☆
3 weeks ago
The bright neon sign In front of there shop says BMW experts when you call to question them about it they say. I wouldn’t say where experts but we do a lot of them ! . So do a lot of other shops they also claim there experts on a lot of other models to , big red flag
Peyton Book
★★★★★
5 months ago
I recently went to this garage for the first time after my car broke down. I was hours away from my local garage and nervous about finding somewhere I could trust. I came across Brum’s Auto, and they did an amazing job fixing my car. The staff were super kind, trustworthy, and took the time to explain everything that was wrong in detail. I really appreciated the clear layout and honest service. I’ll definitely be coming back next time I need work done!
Mark Simoes
★★★★★
4 months ago
In today’s world, these guys stand out heads above all others. They were professional, knowledgeable, and had my car finished in the time they said. I won’t hesitate to recommend Brum’s to family and friends. These guys are tops, easy to talk to and they actually listened Their shop was clean, neat, organized and they took great care with my car. Thank you guys!
Lori Lima
★★★★★
3 months ago
Brum’s Ultimate Repair was able to take me in on the same day I called looking for a wheel bearing replacement. I was so thankful for him being able to fit me in on such short notice. Very polite and efficient. I had my car back the same day. I found them reasonable.
Jennifer Gillis
★★★★★
5 months ago
I have had my car serviced here several times and am always happy with the service. The staff is friendly, professional and clearly knowledgeable. They take time to explain what needs to be done. They are upfront about costs, and there are no surprises when it comes time to pay. The service itself has always been completed on time and performed exceptionally well. What really stands out, is there attention to detail and honesty of what needs to be preformed. It’s refreshing to find a place that generally cares about its customers and takes pride in there work. Highly recommended to anyone looking for reliable high-quality car service. I’ve recommended Brums to other family members who too were highly satisfied.
Jennifer Dennehy
★★★★★
3 months ago
We recently had an unexpected engine failure, and I’m incredibly grateful to have found this shop. From start to finish, the team (especially Ryan) went above and beyond. They handled a full engine repair for us and their customer service was exceptional throughout the entire process. They kept our car at the shop while we waited for the new engine to arrive, which was such a relief. Every step of the way, they were knowledgeable, honest, and transparent. They made helpful recommendations based on their experience without ever being pushy. Most importantly, they took the time to explain everything in a way I could actually understand—even though I know nothing about cars. It’s rare to find a mechanic you can truly trust, and I’m so glad we found them. I highly recommend their services to anyone looking for skilled work, clear communication, and genuine care for their customers.
Pooh & Sherilyn
★★★★★
a month ago
I have finally found a place to take the family vehicle for all my mechanical needs. So extremely professional and courteous. From the time you drop your vehicle off they are in contact with you via text or email every step of the way to let you know of the progress on your vehicle. I tried them and was so satisfied! You should try Brums Ultimate Repair and experience what true satisfaction is!
