Spectra Auto Services

Hiawatha Fountain

★★★★★

Edited 5 months ago

Integrity, integrity, integrity.For about 15 years I have used the services of SPECTRA AUTO SERVICE. The office personnel are professional, efficient, friendly and helpful. The shop technicians are knowledgeable, competent and highly qualified. The overall culture is inviting.

Carly Anson

★★★★★

a year ago

I had my car service today! ☺️ I am a first time customer and I had so much questions to ask regarding maintenance that needed to be done to the car. The service manager was able to patiently answer all of my questions! They’re very knowledgeable in foreign cars and the technicians were very efficient! Awesome team! I definitely plan to come back and do all of my routine services with this shop! Thank you team!

Susan Milam

★★★★★

a year ago

First visit and very impressed. I brought in my new to me, but older model car for an oil change. They did a detailed overview of not quite imminent maintenance needs and had referred to Carfax report for a detail I wasn’t sure about. It’s been a few years since I’ve had a regular mechanic I can rely on. I think I can trust Spectra for all my car needs going forward. They also vacuumed and wiped down the interior of the car!

Nikki Snyder

★★★★★

a year ago

Really great experience all around. The scheduling process was easy, and everyone I talked to was very competent and pleasant to deal with. My service (state inspection) was completed quickly and at a fair price. Additionally, very easy online payment option and after hours pick up process. I will absolutely come here again and would recommend this shop to anyone.

Karissa Kinsella

★★★★★

a year ago

I have not experienced such amazing service in such a long time. 1st. I found Spectra by the tried and true method of calling and asking a few questions regarding diagnostic and servicing of my Jeep. On my third call, I was blown away by the service received that I went with Spectra. 2nd, and most important, was the transparency I received with the worked needed on my vehicle. An actual print out, in color, that I could read. No mysterious car parts and long/complicated words I received from my previous car servicer. I would recommend Spectra to any and everyone. Thank you Spectra team!!

Stacy Lynskey

★★★★★

9 months ago

I am always very pleased with the work that Spectra Auto does on my car. At least as important is the way I am treated - always with kindness, consideration and respect. Chris and Randy clearly explain to me, by priority, what really needs to be done and what can wait. And why. I appreciate that so much.

William T Vargas

★★★★★

a year ago

I had a great experience with the vehicle inspection at Spectra Auto Service. Setting up the appointment was incredibly easy, and when I needed to reschedule, their staff was accommodating and efficient. On the day of the inspection, the process was seamless. The contact and exit procedures were quick and hassle-free. Highly recommend Spectra Auto Service for their excellent service and professionalism!

Matthew Andreottola

★★★★★

3 months ago

Great experience scheduling an oil change. Maintenance was done as explained and options were offered for additional service after finishing oil change.

Edward Fisher

★★★★★

8 months ago

We have been taking our three vehicles to Spectre for many years. I particularly appreciate their fairness and expertise. They never seem to pressure me on maintenance items. They’re very agreeable to letting me put some of them off until the next scheduled appointment.

Vickey Toms

★★★★★

4 months ago

I have been a long time customer of Spectra. The team is always professional, courteous and does the repairs in a timely manner. I highly recommend them.

Scott Wood

★★★★★

7 months ago

Love these guys. Great work, great service, and transparent practices. I especially appreciate the documentation they provide on the vehicle condition, showing you exactly what the issues are with pictures and explanations. Their coupon/rewards system is also great! I highly recommend Spectra Auto Services.

Jim Sawitzke

★★★★★

7 months ago

Daughter’s car is old and we worried about its reliability (20 years old, 200,000 miles). They looked it over, top to bottom, for free, and told us all their recommendations and costs. Mostly just due for some maintenance. We felt we received a very honest assessment and at no charge. Very happy and will bring the car in for the maintenance it needs.

Nicholas Roehl

★★★★★

6 months ago

I have been going to Spectra for over five years. They are fantastic. I never want to go anywhere else. They are always fair and straightforward and do great work. My car is from 2007 and runs great. I am so happy I found this place.

Jennifer Brooks

★☆☆☆☆

5 months ago

I dropped my car off at Spectra because the battery wasn't holding a charge, and after a couple days they quoted me $440-something over the phone for battery replacement. Wat?! Ok. I'll pay the $80 inspection fee (after I'd explicitly told them I was just there for a new battery) to have them release my car so I can take it to another place, also within walking distance, that's doing the job for a reasonable $250. Spectra's prices are cuckoo. Yikes.

Maksym Iavorskyi

★☆☆☆☆

a month ago

I went to Spectra Auto Services for a routine synthetic oil change on my 2022 Volkswagen Tiguan. While the oil change itself was reasonably priced, the predatory upsells they tried to push on me were entirely unacceptable. When I went to pay, they handed me an estimate for nearly $800 to "Remove & Replace Lower Engine Oil Pan," claiming my car had a significant oil leak. Because my car is relatively new and I hadn't seen a single drop of oil on my driveway, I declined the service and went to get a second opinion. Since then, my car has been comprehensively inspected by both a highly-rated independent shop (Dynamic Automotive) and an official Volkswagen Dealership service center. Both mechanics independently confirmed that my engine is completely dry and there is absolutely zero oil leaking from my oil pan. Furthermore, Spectra tried to charge me $134.78 to change my cabin air filter (a $10 part that takes three minutes to replace at home) and pushed nearly $500 in unnecessary aftermarket "BG chemical flushes" that my manufacturer doesn't even require. If you go here for an oil change, do not agree to any major repairs without getting a second opinion from an honest mechanic first. They clearly rely on scare tactics to pad their invoices.

Erena

★★★★★

2 months ago

After dealing with ongoing issues and a lot of confusion from another shop, I brought my 2013 VW Tiguan to Spectra Auto Services strictly for a diagnostic—and I’m incredibly glad I did. From the start, the experience was completely different. The diagnostics were thorough, professional, and transparent. Spectra didn’t just tell me what was wrong—they showed me. I received detailed reports, clear explanations, and even photos of my engine and the failing components, which made everything easy to understand and trust. I’m especially thankful for Robbie, who took the time to walk me through everything over the phone. The communication was honest, patient, and never rushed. Pricing was clearly explained, and the invoices were detailed and transparent, which I truly appreciated after my previous experience elsewhere. This shop gave me clarity, peace of mind, and confidence in the next steps for my vehicle. If you want accurate diagnostics, honest communication, and a team that actually takes the time to educate their customers, Spectra Auto Services is the place to go. I wouldn’t hesitate to use them again.

Gregory Lavanier

★★★★★

a month ago

The people at Spectra have serviced at least 9 vehicles for my family over the past 20 years, ranging from straight forward maintenance to complex ECU troubleshooting. Always an honest prompt, professional, quality experience at a fair price. I have no reason to go elsewhere.