Spokane Hyundai Service Department

Patricia Domer

★★☆☆☆

a year ago

When getting my oil changed prior to Christmas they noticed I need an oil pan gasket. Now I’m trying to get an appointment and they know nothing about it. Hmmmm.

Cheri Hoagburg

★★★★★

2 years ago

They are the best!! Always so friendly and take care of my car in such a professional way! I highly recommend Spokane Hyundai Service Department!

Kelly Morgan

★☆☆☆☆

a year ago

Yikes, watch out for "$50" wiper blades you did not ask for, and even when you give/show a coupon they do not apply it. It took complaining to get a future credit. Watch your paperwork when going here.

Dick Speer

★★★☆☆

2 years ago

The people in the service department are great and they do a great job as a team. But the dept. is under construction and the time it took was not acceptable. I am sure it will get better.

Patricia Delbridge

★★★★★

2 years ago

They are so good. If you need work done on your vehicle...they know what they are doing. Robert is so easy to work with and always knows our name. Thank you Spokane Hyunda and Robert.

Vic Pierre

★★★★★

2 years ago

They performed a service on my vehicle. I was out with in 1 hour. Which was nice because I live about an hour and a half away. They did a great job. Thanks.

Fugg Uhber

★★★★★

3 years ago

Service job; ROBERT Storseth in service is a TOP PRO..... very professional, and just outstanding. The entire staff that I have met there is fantastic. I have been there 3 times for service, and will NOT GO anywhere else with my Hyundai. 10 STARS

Jeremy Warden

★★★☆☆

2 years ago

Been awhile since I went there but whenever I arrived at the service bay the team member was asking me questions and Talking / answering questions with the guy getting info off my car - ( makes me the customer feel like I'm 2nd ) They also called me back to tell me my service was finished then said there was a mess up ( mabe a switch up with vehicles ) Took me about 30 min more waiting for them. Business is looking alot better

sierra Bishop

★★★★★

2 years ago

I don’t usually leave reviews, but I want to say THANK YOU to Robert in service, my daughters father has always taken care of my cars and I was nervous about doing it alone and Robert made sure I had everything I needed done to keep my 4 month old safe and in a reliable vehicle, he was absolutely amazing and kept me updated the entire time! So very grateful for him!

Noah Redfield

★☆☆☆☆

2 years ago

Had my car towed in on Monday and have been told 3 times now that they would get it in to look at the following day (today is Friday). Not only has it been sitting in their lot for a week, but the communication is horrible. They have not called to update me at all but I have to be the one to call to check on status. Total waste of time and just hoping whatever issue the car has is able to be resolved.

Misty Mathis

★★★★★

a year ago

Highly professional and fast. Love these guys

K. Webster

★★★★★

2 years ago

I wanted to say thank you to Robert who has worked hard to help us get the side-view mirror camera working properly on our 2020 Hyundai Palisade. The camera has never worked since we purchased the car in June 2020. He contacted the extended warranty folks and helped us to get a warranty claim to replace the camera. He kept us informed along the way; he is amazing with his follow-up skills. We ended up having to take our car back 3 or 4 times to trouble shoot the camera issue as it was still not working after installing the new camera. Our issue is still not fixed but I’m certain that this dealership will help us get to the bottom of the issue with the data that they have collected. They tried their best to figure it out. They really put forth a great deal of effort. We have since moved to Texas but we will have our new dealership call Robert to get an update on the problem. He is a great person and he works hard for his customers. We appreciate you Robert. Thank you for working as hard as you could to help us fix that camera. It did work for about two weeks which is the longest that it’s ever worked. It’s definitely some kind of vibration/wiring issue as the camera works when the auto-shutoff for the engine comes on when I’m stopped at a light. All of the other cameras function properly but that camera has glitched since we took the car off the lot. It’s a perplexing problem but we hope the work your dealership did on the issue will help us as we tackle the problem in Texas. One thing is for sure, when we get it fixed we will send Robert a gift card for his help as a token of our appreciation. Robert, you are a 5-star employee!

Mabel Guerrero

★★★★★

6 months ago

Patient, very kind, and professional in their work. They help you with insurance coverage to determine whether or not it's covered.

Tiffany Jones

★★★★★

3 years ago

Great service from the time I replied to an appointment confirmation on! Scheduling was so kind, even though I had to reschedule multiple times. Very pleasant and flexible. I needed a recall and my 110k mile maintenance. Spoke to Steve about my services and he answered all my questions once the work was done, very helpful. Pick up was after hours. I immediately noticed scratches on my hood and all the way down the driver side. I was so bummed! The sales guys took pics for the manager and owner to review. Returned the next day, everyone was so helpful. They gave me a ride home so their detail department could fix the scratches. Then they picked me up when it was done. Todd is the best shuttle driver! I am so grateful for the entire service team. From beginning to end, they all were incredibly helpful.

Jason DeMelo

★★★★★

7 months ago

Robert in the service department was professional and friendly. His communication was clear and he set our expectations for engine service very thoughtfully. He made an otherwise stressful engine failure a lot more comfortable.

Alexee Smedley

★★★★★

4 months ago

Always the best vehicle services. Newer update to customer waiting area makes for a super comfortable place to wait which normally isn't a long one!

Cindy Hansen

★★★★★

7 months ago

Always get great service after a misunderstanding Hyundai stepped up fixed problem. Robert in service was. A pleasure. He took over made sure everything was more than taken care of kept in touch w me about everything going on . He is 100% committed to his job and taking care of his customers. Thank you Robert and I want to thank Steve for getting my car back and finishing up while Robert was on vacation . Brian the service mngr for stepping up and making sure everything was taken care of and Cust happy. Again thank you Hyundai for the great service you provide