Jacob's Auto Glass LLC

Kyle Olson

★★★★★

5 months ago

4th time I've used them. Professional, Quality work. Price is lowest I've found. They also fixed my driver's side window that was giving me problems.

Joe Gonzales

★★★★★

5 months ago

I heard about Jacob’s from a friend and decided to check it out for a rock chip. When I called the business, they let me know up front the cost and that rock chips were prioritized–no appointment required. A few days later I got to their shop and I was in and out in about 15 minutes. They even cleaned my car mats. I’ll be back the next time I catch a rock in the windshield!

Jeff Schindler

★★★★★

4 years ago

Very impressed with Jacob’s Auto Glass, from initial phone call to completion of installation. I called on a Monday morning and wanted to know if they could order a windshield for a 2011 GMC Acadia and how long it would take to receive it. They had it in stock and could do installation today, WOW! Ok I actually need to schedule for Thursday 9 am, so we scheduled it. I showed up then, they were ready to go and installation was completed in an hour. WOW, a beautiful clear, clean windshield. Here is why I am so impressed. Two weeks earlier I had called a shop that is off Argonne and Sprague and spoke with whom I believe to be the owner and installer. The phone rang and it was answered, and he said he was on location doing an install, and he did take my info ( name number, vehicle info) said he could call me later , I agreed and we both hung up. Three days later he had not called or followed up with me, so I called him this time in the afternoon. Phone rang and he answered, and he was doing an installation again I give him my name, number and vehicle information and he says he will call me. This next day is Friday late afternoon ok maybe 4:45 pm, I call say the same name, number, vehicle information. He is sitting in his office on his computer because he actually goes to look to see if it is in town at “the warehouse” it is not so he will need to order it out of Boise. However it is Friday 5 pm so he says he need to order it on Monday. I asked if he is going to call me on Monday to let me know if it has been ordered and when we might expect it, we leave it at that and hang up. On Monday I call him again and say my name and the vehicle and ask about the windshield. He had not even ordered it, and wanted to get my vehicle info so he could get on it and order one up. I hung up Then called Jacob’s Auto Glass

Ulysses Vargas DDS, MS

★★★★★

a month ago

Very happy to have found this place. This crew is very professional and very prompt with their work. I would definitely recommend Jacob's auto glass to manage our windshield needs.

Lawrence Uttke

★★★★★

a year ago

These people are awesome! They helped me out with my Sprinter van and there was an issue with the window frame (out of their control) which they were super diligent to correct. They didn’t try to make excuses or pass the buck they just went above and beyond to get the problem solved and get me back on the road! Good people with morals and great work ethic!! Will definitely use them again!!! 🙌🏼

veniamin v.v.

★★★★★

3 months ago

The guys were very nice and they have a flexible schedule. I got in and out within 45 minutes. Their prices are also very competitive. Sara Transport Volvo semitruck Windshield replacement.

Adam Duffenbach

★★★★★

5 months ago

Very nice, professional team here. They got my vehicle in the shop immediately for a rock chip. I only waited 15/20 minutes and the cost was very affordable. I think they even cleaned some of the interior! Very unexpected - but awesome service!

Coltyn Gleason

★★★★★

2 months ago

If I could give Jacob's Auto Glass 10 stars I would. Quick, friendly and reliable service with fair pricing. They do what they can to go above and beyond for the customer. The lobby is clean and has a small space to keep children entertained. I will recommend them to anyone who needs work.

Thomas Cauley

★★★★★

5 months ago

Let me start with I've never broken/cracked or chipped my window in my entire life...and then it happend. One frosty morning a chip turn into a Crack and it was game over. My brother recommend Jacobs and it literally was the best experience I've had in my entire life when dealing with my vehicle. Great staff, super friendly and quick! But wait....the story doesn't end there! On the same day within hours my window was cracked again. Some may think what a nightmare, I did at first. I made the dreaded call and they said no problem come back in. They got me right in and took care of everything. I never leave reviews but I just had to so anyone who needs something done, and done right, if your NOT going to Jacobs your missing out. You won't find a better place anywhere.

Vincent Berrios

★★★★★

2 months ago

I just wanna say that Jacob‘s glass has upstanding customer service. The owner of the business talked to me directly first thing in the morning. I had my car broken into. They smashed the passenger side window. Jacob’s glass installed my new passenger side window Within an hour. They vacuumed all the broken glass inside my cabin, and I was able to get back to work. The front desk and the guys doing the work in the back were very knowledgeable and friendly. I can’t thank them enough.

Peter Anthony

★★★★★

a month ago

Jacob answered an emergency call on a Sunday around 4pm. Immediately prioritized my schedule for 8am Monday morning. Fair market value. Responding promptly to calls and texts. Couldn't have been more satisfied by a customer experience in years.....cheers Jacob!!

Wes & Ariane Stumbaugh

★★★★★

3 months ago

Took our vehicle on two road trips this year and came home with cracked windshields. We were very pleased with the first windshield replacement earlier this year so we did a claim with our insurance company and asked to go back to Jacobs. They are so nice and do great work. Thank you!

Macayla Leyden

★★★★★

2 months ago

I'll never go anywhere else! My car was recently broken into and Jacob's Auto had a fair replacement price and they got me in next day! Super friendly staff and I love that it's locally owned. They even vacuumed all the glass for me. I'm impressed!

Abigail Maelina

★★★★★

3 months ago

10/10 I highly recommend. I received several quotes for a new windshield and they gave the best quote. They were very understanding while I explored my options. Before coming to a decision my driver side regulator broke and my window was stuck in a down position on a rainy day. In a hurry, I went to a big name glass shop, they quoted me over $1300 for the windshield alone because they couldn’t help me with the regulator. They helped tape up my window in the meantime. I texted Jacob’s to request an appointment. We quickly set a date and time. When i went in they were very friendly and knowledgeable. They also have a comfortable waiting area with wifi and coffee. Only an hour later my windshield was replaced and regulator was fixed for about $800 (w/o insurance). Thank you so much!

KC

★★★★★

2 months ago

I brought my 92 Cherokee to Jacob's Auto Glass to get the front windshield replaced. The service was quicker than I expected a replacement to be, and when I got the vehicle back the new windshield looked amazing - I couldn't be happier with the end result! The workers/technicians were also very kind, and they took care with the inside of the cab as well. I noticed that my dash was wiped down as well as my floor mats. I will definitely be back for any future projects I have and I would gladly recommend them to anyone needing glass repair/replacement.

Jess

★★★★★

a month ago

They were amazing, i messaged them about replacing my windshield that had been smashed and they were very quick to respond and very professional. They were willing to stay late to get me in the same day . They were polite and got the window installed and everything cleaned up in less than an hour. I will recommend them to anyone That needs glass replaced. And their prices were very reasonable!!!

Matthew Pelletier

★★★★★

a month ago

We got a rock chip with grew into a Crack 6inch long to the edge of the windshield. Called Jacob's and they were able to get me in same day. I made an appt for another day though. They did a great job (obviously the new glass is dirty now) but no issues. They had me in and out in like 1hr. Price was exactly what I expected. I already referred a few of my customers to them. Jacob's is where I will always get my glass issues taken care of.