Stephan's Auto Haus

Anastasiya Lyashenko

★★★★★

6 years ago

Came in to ask a few questions about general things. The customer service was good, attentive man and informative. The shop is neat and waiting area had water and magazines. Love all the beautiful vanagons decorating the lot.

Greta Montagne

★★★★★

6 years ago

Am over the moon with the high-quality work this shop did for the 1.8T conversion and restoration on our family Syncro my grandfather bought new in '86. Identifying as a woman, I practically expect to be treated unfairly, with disdain, or financially hosed at auto repair shops. Not at SAH; Scotty up front in customer service goes above and beyond to make sure I know what I'm buying, (or looking to step in to!), the paperwork is always extremely detailed, and they are all willing to answer any particular questions I may have, either on the phone or in person when I pick up the vehicle. I value this greatly and will likely be driving all the way down from Montana to bring my van in for it's periodic checkups.

Sherri Smith

★★☆☆☆

Edited a year ago

I highly recommended Stephan's to a very good friend of mine. Now I wish I hadn't. This the second time bringing her Lincoln LS in for the same issue (car over heating and check engine light on). They had her car for 10 days and it cost $1300, after already putting $300 into it the first time. When she got home she opened her truck and someone had pulled the truck liner all up and found two plastic engine guards that weren't put back on. She called that night and left message. No one called her back in the morning. She had to call them. They denied messing with the liner and said the guards were taped on. All lies. I personally put the bolts on that guard. I'm so disappointed in their work and professionalism. I won't be recommending them again. Response to owner- My review was 8 yrs ago. I did my review for the correct business. At that time your business worked on domestic autos. My comments were correct.

Connelly Stirling

★★★★★

8 years ago

Our experience at Stephan’s Auto Haus was nothing short of superb! When our VW Vanagon had a bad coolant leak after a long drive down from Vancouver, Canada they made time to squeeze us in so we could get back on the road quickly and safely. Not only did they find and fix the original problem quickly, they also recommended a few quick fixes that were crucial to the safety of us and our van. Truly remarkable customer service, as everyone at the shop was friendly, knowledgeable, and seemed to genuinely care that everything was running smoothly. I don’t think there is a better mechanic one could recommend!

Joseph Smith

★★★★★

4 years ago

Incredible support for their product! Stephan took the time to help us on one of the vehicles he built that came into our repair shop in Montana. Very professional and build a very mechanic friendly product. Most of all the willingness to help make the vehicle Work for his customers. Thank you from The crew at Outlaw Kustomz!!!

MooseOnTheLoose

★★★★★

9 years ago

Outstanding! Did my 1.8T conversion for my Vanagon. Excellent customer service always. My go to when my beast needs work. Lost a transmission hose today, got it towed in, and I was in & out in 2 hours to fix, wash and change the engine oil that was due... hard to find great shops like this anymore.

Rudiel Siguenza

★★★★★

Edited 9 years ago

I found this place on Google search and it got my attention because of the 4.8 star rating. Liked the way Jason handled my situation for my car and parts.Was handled a well professional manner. Especially loved the tech "Javier" . Really appreciated his one -on-one way of customer interaction. And was updated on what was going on (really appreciated) Though I brought parts for vehicle, because when dealing with old cars things will brake. Yet the way they handled it was very "Cool" and hey things happened. Plus being a technician myself I understand.

S Miro

★★★★★

10 years ago

I had Stephan Auto Haus change my motor in my '87 Vanagon camper too a motor I provided. They also changed all the coolant hoses, radiator, recharged my A/C, rewire my dual battery charging system and do some cabinet work. They did a fantastic job at a great price. I highly recommend Stephan Auto Haus to do all your Vanagon repairs. Thank you Stephan and crew. Cheers,

Jeremy O

★★★★★

5 years ago

If you are nearby and have a Vanagon, you owe it to yourself to have it serviced by Stephans. Always have a positive experience when getting repaired and just calling in for general questions. Have been to nearly all the Westfalia shops across the western US, Stephan's is my top choice.

Tony Calypso

★★★★★

7 years ago

Brought in my ‘02 VW Beetle with myriad coolant issues, as well as timing belt, water pump etc., and the customer service, communication throughout each of the processes, and work quality was accurate, thorough, and professional. Scotty the shop manager and Javier the tech are very easy to work with, were very real and down to earth with no BS, great dudes in my book, very quality work, no cut corners, fair prices... Thanks Stephan’s!

Mark Ott

★★★★★

5 years ago

I installed my own 1.8T conversion kit from Auto Haus but without Stephans professionalism and attention to detail in a final inspection I never would have passed the California Referee Smog Inspection. Greatly appreciated and nothing but praise for the whole shop. Thanks guys, Mark

Liam Hostrop

★★★★★

6 years ago

We are thrilled with the results of the work performed on our '90 Syncro Westy to ensure our vehicle met California's stringent Smog Check Program! My first meeting with owner Stephan White was for a consultation on whether Stephan's Auto Haus (SAH) could refactor my VW 1.8T build to conform to the SAH Executive Order D-712. Stephan was friendly, thoughtful, informative and encouraging. Next, the staff at SAH worked out a plan that kept cost to a minimum, preserving as much of the original build as practical without compromising the conformance to their EO and the satisfaction of the BAR-Referee. Once the project was underway, regular updates by service advisor Scotty, and the final product effected by Vanagon technician Tyler, were professional, communicated clearly, and respectful of the base build. They were attentive to detail, thorough in their execution, and friendly throughout the project. We can enthusiastically recommend Stephan's Auto Haus!

shari goldfarb

★★★★★

8 years ago

These guys always go above and beyond! It takes a lot of skill and creativity to keep older vehicles going, and the guys at Stephan’s have both! I trust them completely, and appreciate them always going the extra mile to help us maintain our beloved Eurovan.

Ryan Nickel

★★★★★

8 years ago

If you have a vW Vanagon, Stephan's is the place to take it. However, I'm warning you ahead of time, your Vanagon may enjoy the treatment and love so much, it won't want to come back home :) Make sure to go a little early or plan on staying a little late, grab a beer at the local brewery, and walk up and down the block admiring all of the beautiful vans. I'm already looking forward to taking my 1988 tintop Vanagon back in for more cosmetic work in addition to any fine tuning or necessary replacements. Truly an awesome experience.

Dave Racich

★★★★★

9 years ago

An excursion to Sacramento took us through WY. Utah and Nevada. The trip through Yosemite spelled the demise of Westy’s breaks. We were hoping to see El Capitan and take the lower Valley loop but given the break issue decided to limp into Sacramento. A search of VW Vanagon shops produced three that had excellent reviews. None of the shops were open on weekends so we cruised by each one in hopes a visual would cast a light on which one to choose. The number of Westys in Stephan’s Auto Haus lot was the selling point. Stephan’s crew got us right in with the great help provided by Jeremiah we were on our way in two days. Jeremiah cut us a deal on some parts and provided us with a loaner. Jeremiah was unable to get the proper calipers before we left but said if we were good with the way the breaks were functioning he was willing to get the correct parts and have them ready when we made our way back in a couple of days. We brought the ’91 back had the calipers installed and had some minor idle adjustments made and we were sent on our merry way. The service we received was top of the line done by very qualified techs. The bill was expensive but keep in mind, people that are good at what they do deserve to be paid for the quality of work performed. These guys know their business and are worth every bit they charge.

Jan Winbigler

★★★★★

7 years ago

I can't imagine a better place to take my car, unless maybe it were close enough to walk home. Great work, great people, great thoughtfulness about you and your car and what both of you need to take care of the issues at hand. I trust them to do the right thing and have not been disappointed.

Thom Cate

★★★★★

7 years ago

Not the cheapest, just the best. Been taking my vehicles to SAH since 2003--and that means 15 years now! For those who know, SAH is simply the best place to take your Audi/Volkswagen for straight-up service and repair by certified technicians in a timely manner. One of the best things about SAH is the transparency and communication they offer--they stick by their estimate, and if anything *might* change, they make sure to get clearance well in advance--and they stand behind their work and parts. Taking your car to the mechanic is rarely fun, but SAH's service and professionalism takes the sting out and sends me home with confidence.