Google Reviews
Kathy Luong
★★★★★
a year ago
In 2024, as I drove to the Bay Area, my car threw a tantrum with a "check hybrid system" warning. Luckily, an exit was nearby where I barely made it into the nearest gas station—only for my car to shut down on me. I had it towed back to Sacramento and began researching mechanic shops specializing in hybrid vehicles. The shop I normally visit before felt cold, less personable, and more expensive. During my search, I discovered AT - Automotive Hybrid Repair. I initially contacted them via text, and their openness and transparency immediately put me at ease. They even gave me a virtual tour via phone, calming my nerves about who'd be tinkering under my car's hood. For those who experience anxiety about car repairs, require detailed information, and appreciate being kept informed throughout the process, this shop is an excellent choice. Their honest, detail-oriented, and reliable service distinguishes them from others in the industry. It turned out that I needed to replace my water pump, and since then, I have returned to them for all my servicing needs. On another occasion, while having my brakes checked, the owners discovered that my vehicle was depleted of oil (due to a mistake of another mechanic who shall not be named) and promptly addressed the issue, preventing what could have been a significant problem. Their commitment to honest, friendly, and cost-effective work is truly commendable. Additionally, their responsiveness is invaluable; I can easily reach them whenever I need assistance. I am extremely grateful for the care they have provided for my Prius. Like a skilled physician tending to a patient, they clearly understand their craft. You are also supporting an honest family when you bring your car here. As long as they never try to sell me anything, I'll keep coming back.
Jounsel Warpig
★
☆☆☆☆
3 months ago
Not professionals. They performed brake fluid change on my hybrid car without proper bleeding mode through TechStream, I know that because they didn’t even touch OBD port, there was my dash cam connected, now my car quacking when brakes, and brake pump now at risk to break, which could cost $1500 to change.
Christopher Powers Sr.
★★★★★
6 months ago
My Hyundai Sonata Hybrid wouldn’t start. AT automotive looked over my vehicle and got back with me on the issues they found. I really enjoyed the great communication and reasonable pricing. These guy are the real deal when it comes to Hybrid cars. AT Automotive is the only shop that will be working on my Hybrid.
Aria Campos
★★★★★
8 months ago
Found this shop on Google and went to get my car looked at as a walk-in. The shop doesn't usually get walk-ins but they were kind enough to make time for us. Albert helped us out with our hybrid warning light, asked a few questions about the car before performing a quick diagnostic check and discussing options with us. He sat down with us to go over a printed report on our engine codes and explained what was going on. In the end, we just had a minor engine code wiped and no real issues with the car and Albert was kind enough to give us suggestions on how to pass Smog for our registration as that was what were in the shop for. Overall, we had a great experience. Albert was extremely kind, thorough and knowledgeable on hybrid cars. He listened to our concerns and gave us options / solutions tailored specifically to what we needed. Our diagnostic check was $80.00, (super cheap and fair!) and well worth it. We'll definitely be coming back for any future repairs on our hybrid and making this our go-to shop.
David
★★★★★
8 months ago
My hybrid would not start for nothing , the owner Albert was very courteous and was able to get my hyrbrid car in his shop for service same day and helped me to get it running and within 1 hr , I was driving it home . . . VERY FAST , HONEST AND CORTEOUS , I highly recommend
Reyna Bei
★★★★★
6 months ago
Had the engine replaced on my Prius last month & super happy with the results. This business owner truly cares and goes above and beyond. I heard a noise (which ended up being my undercarriage) and he went out of his way to help me with it. Grateful I took my car here!
Mr Shawn
★★★★★
3 months ago
Owner of a Lexus CT200H here. This shop went above and beyond. I recommend anyone with a hybrid to start here. The team here is informative, patient, communicative, and quick. Appreciate you guys for the hard work.
bartellj
★★★★★
3 years ago
These guys are very knowledgeable and quick! Came in for a refurbished Prius hybrid battery and it only cost me $500! Very affordable and it came with a six month warranty. They can even convert your old Prius battery to lithium ion. Very happy with the transaction. They even put the new battery in a Prius to show me that it was working.
C Gonzales
★★★★★
5 months ago
We had our hybrid transmission replaced and received excellent service . I appreciated the patience they displayed when describing what the issues were. I was especially impressed in the preparation of the different options and prices. There was no high-pressure and they let us decide which route we wanted to take . I would recommend without hesitation
Jordan Mouton
★★★★★
4 months ago
I need to replace my engine and my Prius. They did one good job they replaced my engine gave me a great engine. The guys there was fantastic. They gave me my car back on time. I would definitely recommend bringing my prayers there. Thank you.
Lisa Burns
★★★★★
6 months ago
I took my daughter’s Prius to a local automotive shop in Folsom and was told she needed a $5,900 repair on a head gasket. I immediately searched online and found AT Automotive based on their outstanding reviews. I called Albert and he offered to run a diagnostic on the car within a few hours. The problem turned out to be a timing tensioner seal and we were out the next day at a tenth of the cost of the first estimate. AT Automotive was professional, quick, honest, and reasonably priced. I couldn’t be happier with their service. Highly recommend!
David Smith
★★★★★
4 months ago
Albert was communicative from start to finish. From beginning to end Albert was great. Very up front about quotes and pricing. Needed to get radiator and inverter pump replaced for Prius. Albert was done within 2 days from diagnostic to repair. Reviewing a month after repair. Great service
Rosa Venegas
★★★★★
2 months ago
Found about A2 via FBMP. From the initial message to pickup of my vehicle, the communication was great, service was evident, and the price was reasonable. The area is secure so late pickups as well. I will definitely be reaching out to A2 for my Prius service needs going forward. Services were engine and brake repair, amongst other things.
Dustin Alexander
★★★★★
2 months ago
What can I say, got stuck on the side of the road on Christmas with a “hybrid system failure”. After a tow called up AT Automotive and Albert immediately started helping. He and his team are absolute ROCKSTARS! Best pricing I’ve ever had and if you’re a Prius owner you know how expensive every little thing is. They were transparent, communicated every step of the way, hard workers, and I had my car back on the road next day. Albert you’re the man!!!! Thank you AT Automotive, you’re our go to now!
Ed Arlt
★★★★★
4 months ago
Took my 13 Prius there as the hybrid battery was on its last legs. Albert was great to deal with. He had the new OEM battery ready the next day. Install took about an hour.. The price was more than fair. If I have any other issues in the future I'll have no hesitation returning.
Hwa Chen
★★★★★
3 months ago
My 2019 Honda Clarity battery died at 197,000 miles and the Dealer wants $10,000 plus for a new battery. Saw a video on Youtube from a very satisfied customer so I give AT a call and Albert was able to source a low mileage 2020 battery. I've look locally for other souce of used parts but aren't really sure about the condition of the battery, most of them listed as parts only. Drove 385 miles from socal. Albert was able to replace it in 2days now my Clarity is alive, so happy with the results. It did take a full complete charge and drive around to clear all the warning lights. Now my battery shows 54.4AH .
sameer sahil
★★★★★
2 months ago
I visited AT Automotive to replace my car’s water pump and change the transmission oil. The service was professional, straightforward, and done in a timely manner. The staff explained the work clearly and didn’t try to upsell unnecessary repairs. Pricing was fair, and the car runs great after the service. I’d recommend AT Automotive to anyone looking for honest and reliable auto repair.
Jim Frank
★★★★★
2 months ago
I found this engine on Facebook. I asked them if they could do the work and give me a price for replacement of my blown engine. Albert gave me a price, so I decided to chance it. It was a great deal and they didn't ask for money upfront. I figured what could I lose. I'm a couple hours away, so I had my car towed to them. They replaced the engine in a couple of days, I went to pick it up, not knowing what to expect. To my surprise it was done, at the price I was quoted, and has been running perfectly for a couple months. I highly recommend these guys. It was such a great deal, I felt like I was taking advantage of them. Even my mechanic couldn't believe it.
Barbara Winkler
★★★★★
3 weeks ago
Albert and the crew at AT AUTOMOTIVE are thoughtful, thorough and reliable. My Toyota Camry required alignment after the repair but the work done by AT was excellent. I particularly appreciate the outstanding communication at each step of the repair as well as their striving to not do work that isn't necessary.
Konstantin
★
☆☆☆☆
Edited a month ago
I want to update my original review after spending more time with the vehicle. At first, everything seemed fine and I left a positive review based on my initial experience and communication with the shop. I chose this place because of the strong ratings and recommendations. However, after the engine replacement, several serious concerns appeared. The price changed during the process (from about $1,300 to $1,500), parts from my original engine were transferred to the replacement engine, and my old engine was not returned to me after the installation. After driving the car, I noticed reduced performance, higher fuel consumption, and a check engine light. This was very unexpected, especially considering the engine was presented as having around 30,000 miles. I contacted the seller to resolve the situation, but a refund was refused. At this point, I am extremely disappointed and will have to escalate the matter through the appropriate channels. I am attaching photos so others can understand what engine was represented as having low mileage.
