Superior Automotive

L. Kelley

★☆☆☆☆

3 years ago

Very unprofessional. I scheduled an appointment to drop a vehicle off for service, drove an hour and a half on the day of my appointment only to be told that they don’t work on cars for dealers. No one mentioned this when I made the appointment and it is not listed anywhere on the website. I’ve never heard a repair shop say anything like this before. I was asked what issues the car was having, which were minor because I drove the car there but still was turned away. This could’ve been easily stated over the phone and doing so would’ve saved my time and a long trip in Birmingham traffic. I own several Lexus vehicles and know several other people who do also and I would not recommend this shop because they don’t seem to value customers.

William Anderson

★★★★★

3 years ago

I had a check engine light on my lexus. Another shop quoted me over $5,000 to fix! This place was able to fix it for a much lower price (under 100!). I was very happy with the service they provided and they will forever have my business.

T W

★★★★★

4 years ago

I can't say enough about the service I received at Superior Automotive! Danny was so genuine and professional and I trusted him immediately. He gave me honest opinions about a vehicle I was about to purchase. He did a thorough inspection. His staff was also amazing. Thank you all again!

Derald Walker

★★★★★

5 years ago

Great Lexus service center. I ran over a metal container on I65 while on my way from OH to FL that put a hole in transmission oil pan. Superior Automotive responded quickly to my problem and got the replacement parts delivered overnight. I was already planning to stay overnight in Birmingham. My Lexus was ready the next day by 12:30 p.m. My trip was delayed perhaps by 2hrs max. I cannot say enough good about the people that run this business. I would highly recommend them for any vehicle service you may need.

Charley Norton

★★★★★

2 years ago

OK, this is gonna sound a little weird. I have not gone into this place. As a matter fact, I haven’t even talked to him for some reason I saw their sign and I saw Toyota written somewhere and I’m restoring an old Toyota supra. So I thought I’d look them up and I read these reviews. I’m 2 1/2 hours away, and when I get ready to get my supra or any of my cars worked on, I’m gonna try to bring them to these people. They sound honest, rare commodity in a big city. Like I said, sounds kind of weird. Charley Norton, Wedowee, Alabama.

Jared King

★★★★★

6 years ago

I have been using Superior Automotive for my Toyotas for about 3 years now. Every experience and interaction has been great and exceed my expectations. Danny, the owner, is a stand-up guy and shoots you straight. I’d never take any of my Toyota’s anywhere else.

Ziyan

★★★★★

3 years ago

I had an engine problem and took my Corolla there without an appointment. Danny and the team at Superior Automotive was able to fix my car and get me back on the road the next day. Danny was professional and helpful. Highly recommended!

Jim Ruggiero

★★★★★

7 years ago

Danny at Superior Auto is the best. He took care of my 2003 Lexus for the past ten years. Great service, great value (half the cost of a dealer) and a true dedication to quality work. From routine maintenance to warranty work I completely trusted them with it all. It’s amazing how my 2003 Lexus still feels and drives like new car. If you have a Lexus or Toyota I highly recommend Danny and Superior Automotive.

Jackson Bradford

★★★★★

3 years ago

If you have a Lexus or Toyota and live in the Birmingham area, you need to take your vehicle to these guys. Danny and Jeff were extremely friendly and took care of some braking issues my car was having due to the work of a cheap express type place, and did it for significantly less than the Lexus dealership quoted. After they diagnosed the issues, they took the time to explain to me what was going on, why it needed to be done, and how much it was going to cost. I asked them about some additional upkeep maintenance that I knew needed to be done and they agreed it was about time for it; however, they said it could wait a few thousand more miles with no harm which would help spread my maintenance cost out over time. To me this showed that they are interested in taking care of their customers and not just trying to make a quick buck. I highly recommend taking your vehicle to Superior.

Loretta Robinson

★★★★★

2 years ago

I drive 4 hours to get Superior to work on my car. Being a single female, I can TRUST that what they say needs to be done is what really needs to be done. I've been to too many mechanics & dealers that have tried (and did, many times!) to rip me off. The name of the company is a good name for it because they are superior to most! I 100% recommend them, you can TRUST what they say and it will be done right!

Joey Tudisco

★★★★★

3 years ago

We asked for recommendations for where to take our 2008 Toyota Camry for a radiator replacement and received numerous replies recommending Superior. We took our car there last week for the repair. The staff is extremely nice and professional and they did a great job. We highly recommend them for anyone who needs a repair on a Toyota or Lexus.

Angie Boston

★★★★★

a year ago

Professional, efficient, knowledgeable, and friendly. The service is top notch for my '06 Lexus. Danny, Donna and the rest of the team always do a fantastic job!

Havely Taylor

★★★★★

a year ago

This auto repair shop is fantastic. The owner, Danny Bedgood, is an automotive guru! I was visiting family in town and had a warning light go off. He squeezed me in and had me all fixed up for our long drive back home. I wish so much that I had access to a place like this where I live! I'm telling all my family members who own Toyotas to definitely take their cars to Danny! Can not recommend highly enough. (One person says that they drive 4 hours to get Danny to work on their car. All I can say is that I get that!)

Santosh Pillai

★★★★★

a year ago

Its hard to find a trustworthy repair shop that is honest and will give you a fair price but Danny and his team here are pretty amazing! I'm so thankful to have found them instead of having to go to the dealership. Superior Automotive has worked on my car several times and I've always been happy with their service. They are friendly and kind people who actually care about their customers.

Darryl Kiehl

★★★★★

6 months ago

Highly trustworthy, pleasant, very clean and orderly environment, procedures and estimates are clear and precise. If an auto service experience can ever be satisfying, this is the place to provide it.

Diane Thornton

★★★★★

6 months ago

Hard to find a shop you trust.We have been using superior for a while now. Danny and crew are always professional and take great care of our vehicles.We won’t go anywhere else now. Thanks guys.

James Sherman

★☆☆☆☆

4 months ago

I recently had a repair done at another shop with video proof... The technician claimed it was never done... They claim to be certified in Lexus and Toyota however have no idea what they are doing. I recommend finding a shop that knows what they are doing and will not lie to you. Horrible service and unprofessional. I will definitely not recommend this shop to anyone.