Superior Tire

Andrew Mauldin

★★★★★

a year ago

I own a business and I was in a huge bind with my company van and needed it looked at right away so I brought it to Superior Tire and they jumped right on it and had it diagnosed and fixed in a couple hours. The customer service was amazing, the work was fast and great, and now I don’t have to rent a van on Monday which is awesome. I can’t thank them enough and would highly recommend them to anyone that needs work done on their vehicle. Thank you guys very much! I couldn’t have been more pleased and it was a breath of fresh air to see such great service. Keep it up!

Northshore Amore

★★★★★

a year ago

Hello. I just had my brakes replaced at Superior Tire Mandeville. I see there are a few reviews where the customers had negative experiences, but my experience was very positive and I wanted to share. This is actually the 2nd time I brought a vehicle to superior. The first time, I just had a tire that was low on air. Not only did they put air in the tire, but they were friendly and didn't try and use the opportunity to sell me anything. That left a positive impression in my mind. With regard to my most recent brake job. I originally took it to another local auto repair establishment and they quoted me a very high price...and tried to upsell me on several things that I didn't need (a new battery when my current battery was just replaced 1 month ago and is functioning perfectly...really?). Not only did superior fix my brakes, they did so quickly and at half the cost of the other place. I will definitely go back to superior in the future and feel confident in referring them to others.

Brit Schneider

★☆☆☆☆

a year ago

I gave this place another opportunity after disappointing me with their inability to fix my vehicle's problem in the past. It was a simple "flat tire patch/put the spare back in its well" job. I'm informed that my spare's crank mechanism is now completely broken and disassembled in the trunk of my vehicle, and the part is almost $400 plus whatever labor. Didn't argue with them at all - just got my keys, and we won't be bringing any vehicles there again.

Ashley Beeland

★☆☆☆☆

2 years ago

Wouldn’t even give one star but it wouldn’t allow me to move forward without doing so. We have gone to this place three times trying to get a flat fixed/ new tire. I would not recommend this place to anyone, the staff there are rude and act as if they don’t want to be bothered. The three times we have attempted to get service here was a waste of time. We wouldn’t have gone back the second or third time but it seems we always catch a flat when we are in that area. With that being said we always took our chances and left on our flat in hopes we made it to another tire shop. Poor staffing will make a business go under.

Deena Wronkoski

★★★★★

6 years ago

These guys saved me today! Home health therapist visiting close by retirement communities when I get a low tire pressure reading. Sure enough, getting a flat which i could see. They were close by, easy to find. So very kind and although they couldn’t repair the tire (it was worn out, which I knew), they were able to find a tire and service was so very fast and professional. I needed to get back to Hammond in a hurry and they put the new one on in no time. Highly recommend. Thanks guys; Great Job!!!

Jordan Presley

★☆☆☆☆

6 years ago

After being a loyal customer for a decade I was shocked to find an $80 bill after cancelling a job within 2 minutes. I had to be charged for a half hour of work that involved removing one air filter. Will never be going back again.

Ed Morvant

★☆☆☆☆

6 years ago

I have gone there for a very long time and thought the management teams in the past were great. I bought a set of tires there about 18 months ago and got a $60 gift card for a Goodyear promotion. I tried to use it today for a replacement for a blown tire and I was told - sorry - you can only use one credit card per purchase. I told him it was a Goodyear card and he didn't care. You can use more than one card almost anywhere else. When I left he could tell that I was aggravated by it and he rather loudly gave a sarcastic "have a nice day" as I left the place. I'll never return again and I had been going there on and off for 30+ years!

Tre' Thomas

★☆☆☆☆

7 years ago

Let's just say I was made to feel that I didn't fit the "color" scheme of the place. No overt racism and still professional, don't get me wrong, but I was given wrong information to expedite my departure. I could just feel the tension rise as soon as I walked in. I'm not one to pull the race card often and didn't expect it here, and perhaps it was not race related at all; but the fact remains I was given incorrect information which cost me time and therefore will not be darkening the doorway of this business again.

Kevan Simms

★☆☆☆☆

5 years ago

Walked in, there were literally 4 employees standing in the lobby with no customers at all. I asked to have a flat looked at... mind you I just bought brand new tires and the road hazard a month ago. I was told it’ll be several hours to even get it on the lift because everyone is so busy and backed up and nobody has had lunch yet. It’s 10:45... Dont bother buying road hazard from these guys if you get tires from here. So I’m gonna sit here for two hours to have them look at a flat which probably needs a 5 minute plug put in... might as well spend this time giving reviews on all the sites I can.

Derek Doucet

★★★★★

3 years ago

Mr. Darryl went above and beyond to make my stop in even better than expected. Customer service like this is hard to find these days. Highly recommend visiting Superior Tire for all your tire needs.

Michael Populus

★☆☆☆☆

a year ago

Literally never write these but called and guy on the phone was surprisingly rude. Worth my 30 seconds of time to give them a negative review with how rude the dude on the phone was.

Terrence Emerson

★★★★★

5 years ago

Outstanding management and staff, took great care of me they even checked my tires and filled them to the correct psi on a random drive up even before i became a customer. Awesome professionalism i will forever patronize this establishment.

David D'Angelo

★★★★★

2 years ago

Very talented shop, reasonable pricing and professional staff. Thanks for all of your work on my fleet!

Mauricio Villegas

★★★★☆

2 years ago

They did a good job and changing my tires. Took a bit longer that I expected.

Eric Kronlage

★★★★★

4 years ago

The customer service was incredible. They took great care of me and my vehicle.

Frank Zelenock

★★★★★

8 years ago

Amazingly fast...curtius ..knowledablle folks!!The local dealerships could learn a lot about how to treat people and not price yourself out of business from Superior Tire!!

Sloan Becker

★★★★★

8 years ago

My tire was going flat. They fixed it within an hour. Guys were very nice. I would go back there.