Take 5 Oil Change

Logan Emory

★☆☆☆☆

2 months ago

Initial oil change resulted in a cross threaded oil cap that flooded the bottom of my engine bay with oil. Went back to store to correct issue and oil change was corrected with cap properly installed, though spilled oil was not cleaned up from underneath engine bay. Servicer claimed no oil was under bay despite local reputable mechanic stating otherwise. Mechanic stated that oil was found underneath dipstick and underneath oil filter and from this point all the way down to the oil pan and then blown back toward rear suspension. When store manager was confronted about this he immediately got upset and told me that I was banned from the store for updating my Google review from a 5 star and then downwards to a 1 star over a 3 week period as more information was found out. Store Manager refused to provide contact information for district manager or any form of customer support and claimed that I was lying about the oil spill. Banned me as if I would ever return for another service.

Clannisha Stepherson

★★★★★

a month ago

My service provider was Landon! He did an awesome job with communication especially since I was handling a very important phone call at the same time. I hate being on the phone while getting serviced but he handled it well and did great with explaining everything I needed. I’ve been to other take 5 oil changes and never was thanked for my service like at this location on S. Pleasantburg! I will definitely be back everytime!

Janet Danielson

★★★★★

2 months ago

The employees here are cheerful and polite, and the whole crew was amazing! They were fast working, communicating directly and welcomingly. They also interacted efficiently amongst themselves. They offered a free fluid check and tires check, and ensured that everything was in great working order with my vehicle for the upcoming storm. The oil change and completion of all other work was exceedingly fast! Tyler, Gwendolyn, Jackson, Jacob and Tyler have went above and beyond. Even in my own line of work, that level of professionalism AS A TEAM is an exceptional asset!!! -Janet Cevelin

Annabelle Van Splinter

★★★★★

3 weeks ago

First time and will be coming back! They changed my air filter and added a complimentary air freshener smell. Topped off my windshield wiper fluid, checked coolant, the tire pressure, and cleaned my windshield, all while explaining what they were doing and why. Kat was awesome!

Krystal Henderson

★★★★★

3 weeks ago

Had a great experience yesterday while getting my oil changed I forgot his name but he was young with blonde hair I came around 3:30. They were packed but got us all in and out with the reasonable amount of time and help me understand everything will get my oil changed. Very respectful from the managers to the employees

Heidi Sanchez

★★★★★

a month ago

The team at Take 5 is incredibly kind and attentive. They addressed my concerns about my vehicle with thorough explanations and answered all my questions, ensuring that I had a clear understanding. Their service was not only quick but also exceptionally efficient. I want to extend my gratitude to Marco, a young gentleman who took the time to highlight the many benefits that come with choosing Take 5. Thank you for a great experience!

Ben Innerst

★☆☆☆☆

Edited 4 months ago

UPDATE: Someone from their team commented on this review 2 weeks ago but I've heard nothing from them regarding a resolution. I took my Honda Ridgeline to Take 5 Oil Change on Pleasantburg in Greenville, SC on October 21 for a routine oil change. It was my first visit, and I chose this location because it was close to my office and I needed something done quickly. The service started off fine. The woman helping me, Katherine, was polite and courteous. Unfortunately, during the oil change she struggled to handle the oil container and accidentally spilled oil all over my engine and undercarriage, which also poured down onto the technician below. She tried to wipe it up with a dirty rag and some cleaner, but the mess was not properly cleaned. After waiting longer than expected, the manager apologized and explained that I might notice some smoke or oil dripping for a bit, but not to worry. Once I left, my truck began smoking heavily and filling the cabin with a burnt oil smell. When I got home, I opened the hood and saw oil coating nearly everything under it. It now looks like my truck has a serious oil leak. This is especially frustrating because I was preparing to sell the vehicle, and it now appears damaged. I am attaching a video showing the issue. I would like Take 5 to cover the cost of having my engine professionally cleaned to remove the oil residue and restore the vehicle to its original condition. This was my first experience with Take 5, and based on what happened, I cannot recommend this location unless they make things right.

Nancy Green

★★★★★

Edited a month ago

Kat was absolutely amazing, I love her professionalism. How she took time to break it all down and explain everything. she gave me important knowledge that I can make well-rounded decisions concerning my own car, especially with me, being a woman. I highly recommend this establishment.

Richard Mitchell

★★★★★

a month ago

In the less than fifteen minutes I was at Take 5 I saw an eagerness to please the customer, and skilled people doing their job. I heard the words and questions of interested, serious workers who worked well together to lube my car. And all at a pretty good price!! I could not ask for more. These guys have made another regular customer!

Julie Slagle

★★★★★

2 weeks ago

Stop in for an oil change this morning and was so pleased at the level of service. This group runs like a machine all while being polite and helpful. They all acknowledged my husband's military service also. Would highly recommend

Elder Lorina Beamon

★★★★★

2 months ago

Take 5 was an amazing experience. The place is run smooth with military precision. Military receive up to 50% off on almost all services. All of the workers are customer focus and well trained. A shout out to Jaylen and Keanu who were absolutely 💯 amazing. I highly recommend this location at pleasantburg. I took both my nissan and audi there. They knew exactly what to do. They are very trustworthy, friendly and respectful. I will be there with all my car needs. God bless you all for your integrity in business...which very hard to find these days. Way to go Take 5.

Alexandra Grace

★★★★★

3 months ago

Every time I have been to this Take 5, I have been treated so well. They always greet you with a water, throughly examine everything, even if you're just there for an oil change. Most times, I decline the filter changes (because everything is so expensive nowadays), and they explain why it's important to get it changed, eventually, without being pushy. This last visit, Armad was my person of contact and he was fantastic. Not only was he kind, he was patient, empathetic, compassionate, and took his time to explain things to me when I had questions. We ended up having fun, and he made me laugh a lot, too. He replaced my cabin air filter, and it's the first time I've ever been asked (anywhere) if I'd like a scent! It's weeks later, now, and my car still smells delightfully like cherries. The men there are so professional and kind. They don't push you on anything you don't need, they are really knowledgable, and it's fairly priced for the quick and thorough service you get. Highly recommend!

Ivan Lambright

★★★★★

a month ago

Keanu did an excellent job with my oil change. He was professional, on time, and explained everything clearly before getting started. The service was quick, clean, and affordable, and he made sure everything was done right before handing the car back. You can tell he really takes pride in his work. I’ll definitely be coming back and would highly recommend him to anyone needing an oil change or basic maintenance

Raine Riley

★★★★★

a month ago

Always a great experience when I go to this Take 5. The team is attentive, kind and understanding. Jaylen did a great job and the entire crew made me feel welcome and cared for while also getting me in and out in under 10 minutes. Definitely will be going back!

juan carlos quintero

★★★★★

a month ago

If you need a quick attention, great atmosphere with a great team, it is your place, fast, good price and great attention. I was in another places they offered 3 hours waiting time, I searched another place around, and I found this place TAKE 5 OIL CHANGE, I took my way towards the closer location and between welcome conversation and said thank you, oil change, drain the coolant a add the new, took 20 - 25 minutes, it was ammaizing, also, air tires was check and they're cleaned my fron car windshield. Thank you, guys

Destiny

★★★★★

2 months ago

One of my favorite places to get my oil change. The wait is never tiring when they’re packed. They’re all working together, repeating each other 😆, and helping each other. This is important to me any place I go though. Shout Out to Jalen, I think, Middle Car Bay- kind and explained everything to me well! & I had a coupon! 🙌🏾

Monique Brockington

★★★★★

3 months ago

Ahmad and Marco (manager) were wonderful. It was my first time at Take 5, but won't be my last. Ahmad was my tech who explained everything thoroughly. He was also so happy & smiling the entire time. I felt so welcomed. The entire staff were happy & smiling. They seemed to really enjoy their jobs which made my visit great. And the fact that you don't have to leave your car is just icing on the cake! Go there. You won't regret it!