Best Car Repair in Chicago, IL: Teloloapan Auto Repair & Emission Test Repairs Specialists, The Originals Since 1988

Natalia Trawkowski

★★★★★

4 months ago

I dropped my car off recently for an oil change and to check out my brakes since they’ve been feeling a little off. The shop was nice and tidy, and Ruben did an excellent job taking care of my car as well as explaining what needed to be done in regard to my brakes. No pressure, no sneaky pricing, best Teloloapan Auto Shop in the city!! (PS it’s the one on Rockwell, to be clear)

Miguel Vargas (M-vargas)

★★★★★

5 months ago

Came in for an oil change and had an awesome experience! Ruben did a great job on my car—super quick and professional. Mirna was super friendly and made the whole process easy. Great customer service all around, I’ll definitely be coming back. Highly recommend!

Mario Leal

★★★★★

6 months ago

recently went in to get new wheel bearings installed. had already bought the part and asked them if they could just install it. they gave me a price for the work which was reasonable. i asked if they could check on some other details my car needed and they said they would take a look. after a few hours they told me it was ready to pick up and walked/showed me all the work they did. they didn't charge me for the small details they fixed and only charged me for the original repair that we agreed on. super friendly and helpful. will work with you to get al your needs meet. would definitely recommend as a local auto shop.

Btk Chaos Reaper J.C

★☆☆☆☆

Edited 4 months ago

Diagnostics: Did not inspect or give suggestions or anything being installed. If they did, they would've known both CATs are in working order. Best places diagnose for free since Diagnosis help both the customer and the shop from unnecessary repairs Price: 90/Hour CHARGED DOUBLE and did half the job. All places for this exact service (install a bolt on CAT and hold onto the old one to reinstall the following day charged on average $125. The most was 300 and 200 the least for both installations. This Place only did half the job and charged double the price at 440 (220 each) did not come back for the second test obvious reasons. Reliability/Following instructions : Did not follow instructions and did Half the job I review places and I was looking for a new place to review. Done this same test with multiple places from shamburg to Another place at 43rd in chicago to a place by Cicero. I have an Rx8 so only select few can handle complex instructions. So I do tests to see if a place can qualify for the more complex stuff. To see if they can handle the more complex instructions, needed for Later in the future. I start with a simple install a piece i bring and hold onto the old piece for reinstalling it the following day. Explained it about 3 times to one mechanic then 5 times to the main guy there. Even before i left i made sure you do know what The job is. He said yes. Estimate was agreed upon for 220 for both times so 110 sounded about right. Place seems to have high reviews which I don't understand how. (This Place Teloloapan) did not understand the directions and charged double the amount for just a bolt on ( not even a welded) and charged 220 and did half the job. When asked to clarify they said they don't do that even tho every other place does so and all kept the final price. This Telo place even makes you sign a form before even the installation with no amount or description of the service so that's a big no for any customer reading this. Always make sure if a place gives u to sign something. That it's clearly stated what the service will be for the Estimate and the amount. They Also messed up the back seat when he took out the CAT as well as did not ask to put it back in the car when asked to get the piece back. As well as surprised that i needed back in the first place (which was part of the instructions in the first place) Reminder shamburg had it inside the car the second time and no scratches whatsoever. For examples : Shamburg place estimate was 200(100 each service) [most places estimate about 150 for a bolt on with an overall average of 125 for most] finished within an hour and understood the instructions as well as gave suggestions and Held onto the part as asked and returned them. So that one so far got a 5/5 Second place on Cermak Charged 300 and didn't even return the catalytic converter which cost tons since I acted like I couldn't carry it myself in case customers that can't do so would do it for them. That one got a 1 star and clearly understand why they are closed down now. Same as When I went to pepboys and they charged for a service that they didn't do. ( I marked the parts to make sure they changed them and it was still marked yet the invoice said it did) On to the next place to review overall failing to Follow instructions as well as charging 1.75% more (which is almost double the price of most places) and no customer service like a Discount for not following instructions and above all not following instructions could mess something up and then not become accountable for it Examples of those that done so. One messed up one of the CATs for failing to disconnect/Reconnect a fuse. As well as the one that didn't return the part. ALL such Could cost you a ton more. Especially since some parts cost more than the labor and estimate the shops just did the service and they take no accountability for such things. If someone is actually trying to get their emissions test like i acted like i was Imagine what they have to deal with now having to get a new CAT or Paying double the price of the Estimate

James Petersen

★★★★★

5 months ago

This has become my go-to mechanic for all of my car needs, from oil changes to electrical issues. Ruben is a really great guy and truly amazing at what he does. He's honest and transparent about everything he does to your vehicle. He'll even show you and explain in detail what's going on with your car, what needs to be done to fix it, and why. I'll definitely be coming back!

Payton Orozco

★★★★★

a year ago

I recently visited Teloloapan Mufflers and Brake Shop and was thoroughly impressed with the service I received. From the moment I walked in, the staff was friendly and attentive. They performed a comprehensive diagnostic on my vehicle, identifying issues that other shops had missed. The service was top-notch, efficient, and professional. It's clear that this is the original shop that sets the standard for others. I highly recommend Teloloapan Mufflers and Brake Shop for anyone in need of reliable and excellent car service.

Kristina Rodriguez

★★★★★

3 months ago

Such amazing customer service and hospitality! Ruben got me in and out in less than 25min and this family owned business really takes the extra step to make you feel taken care of and at home. I recommend anyone to do business here!!

Jennessa Martinez

★★★★★

6 months ago

I needed both of my bearings replaced on my 2013 Audi and Teloloapan did a great job! The work they did was thorough and well done for a reasonable price! I’ll definitely be coming back to them for auto repairs in the future. 👍

Maria Medel

★★★★★

6 months ago

The nicest folks here ever. Was pulling out of my driveway and found a screw in my tire, completely flat- My house was just around the corner from them and they helped me ASAP. Come here for a great mechanic experience!

Jose Barraza

★★★★★

2 years ago

I came here to get my 4Runners worn out suspension switched they did a great job lifting it they have broad knowledge on all types of mechanic work. They also give great prices and you can expect quality work. Definitely will be coming back.

Ruby Agyapong

★★★★★

6 months ago

I was very satisfied with the services provided. He was very knowledgeable & professional. He was direct in his communication & explained in detal all he needed to do. He was very polite & welcoming. I will recommend him to any one in a heartbeat.

William Rotsaert

★★★★★

2 months ago

Did a great job with my oil change. Super friendly and quick service!

Leo Guzman

★★★★★

4 months ago

Excellent service and professional mechanics - Don Ruben & his staff catered to my truck in a timely manner, definitely recommend this place for work.

Isaac

★★★★★

4 months ago

Amazing service! The mechanics are super knowledgeable. Highly recommend bringing your car for repairs.

bepos1luv ok

★★★★★

Edited 2 years ago

Great work had brakes and engine cover valve worked on. Affordable and reliable place to come and feel comfortable with their work experience. Services: Auto maintenance, Auto brake replacement Cynthia and the owner was nice and professional. Clearly they care about the business by the way they treat their customers. They fixed my brakes and it didn’t take a long time. Thank you

Selena Yracheta

★★★★★

5 months ago

Very respectable, helped me without notice and did a reputable job. Good people. 10/10 recommend this location.

Olivia Ridge

★★★★★

a year ago

If you are looking for a trusted mechanic, this is your place. Ruben and crew were awesome to work with. Their service is quick and fair. Ruben communicates everything going on with my vehicle and goes above and beyond to find solutions. I got extensive exhaust system repairs and transmission lines replaced at lower prices than I had been quoted elsewhere and got the job done faster than anyone else could fit me in. I will be back for all future repairs and recommend this place to anyone.

Jessica Diaz

★★★★★

a year ago

I had a great experience at this shop! Abraham and Ruben were incredibly kind and professional. They took the time to explain the issue with my car in detail and offered very affordable prices. Their service was also quick, which I really appreciated. I highly recommend them to anyone looking for honest and reliable mechanics!

Robert Zimmerman

★★★★★

Edited 7 months ago

I trust Teloloapan more than any other. Great honest place with skilled mechanics. My go-to auto shop. I've had numerous services completed on my 08 Mazda 5, and they always take care of me with no judgement. They physically show me what's wrong before they do the work. Love this place ❤️.