The Tuning Point Advantage

George Brophy

★★★★★

2 months ago

Call in general it took longer than expected and costs were beyond what I anticipated. Beyond that I felt like they did a quality job… And I appreciated their customer care. AJ really help to make me feel confident about the experience.

Justin Sharpe

★★★★★

a month ago

Always a great experience. I have taken my vehicles here for 10 years. 95 % of the time they handle it, and when they can’t, they tell me and they send me a referral to someone trusted who can. You can’t beat the service and expertise here!

Carol Price

★★★★★

a month ago

They come highly recommended. The first time I went, they replaced my whole A/C unit, plus I have gone back for oil changes. I feel they are fair and honest.

Lori Bethea

★★★★★

a month ago

I had a great experience with Tuning Point. Honest, fast service. Will definitely return if I need additional work done.

Certified Hero

★☆☆☆☆

Edited 3 months ago

Took my van here at the beginning of the year and they couldn't even figure out that the biggest issue was just a faulty MAP sensor. They told me it was a transmission issue at first. They were wrong. Wasted my time and all of my money going to this shop... After being baited into unnecessary repairs, the issue STILL never got fixed. EVEN after the repairs they baited me into, the mechanics would say they "performed a road test after repair" and there were no red flags... ...but their road test obviously wasn't even long enough to bring the engine up to temp. Because if it was, they would've noticed it was a sensor issue immediately. - - - Response to owner - I'm glad you guarantee your work. But literally 0% of the work you did on my vehicle was work that needed to be done in the first place. All of the issues and repairs needed on my vehicle stemmed from something as simple and basic as a MAP sensor. The main issue is that the minor issue with the MAP sensor wasn't diagnosed properly, and I was baited into "needing other repairs". Since the MAIN issue wasn't fixed, the "guaranteed repairs" that were performed eventually cascaded into other costly issues down the line. And now my van is broken down and immobile. But nice attempt in trying to cover your own ass...Thanks. - - - Youre attacking the reviewer instead of resolving the complaint. Instead of addressing my very real negative experience, you claim: “You must be a fake account and/or competitor” Seems like you're trying to discredit me without ever admitting fault. Legitimate businesses rarely accuse actual customers of being fake just because the review is negative — they address the issue itself.

Julie McCallops

★★★★★

2 months ago

They were great. it’s the first time in years that a shop didn’t push extra things I didn’t need. I appreciate there honesty, integrity and skills!

Lar Ry

★★★★★

4 months ago

I had a rusted out metal brake tube on my 23 year old 5MT car and Igor did a great job putting in a new line! My brakes are back in business; keep Igor coz he's got a passion for cars similar to mine and I will definitely ask for him if/when my car needs some TLC! Thanks Igor!!

Janice Hamilton

★★★★★

a month ago

I needed my battery changed and I got it done quickly and efficiently. And everyone at Tuning Point is always so kind and helpful.

Jo Jones

★★★★★

3 months ago

Shop is clean, well managed, and upfront about service and pricing. I’ve had my Suburu serviced there for over five years and never felt they were taking advantage of me - contrary to a local dealership.

Brandon Honeyman

★★★★★

4 months ago

Professional service. You don’t feel upsold, just receiving work that needs to be done. I will take my vehicles here because I feel I can trust the company which goes a long way for me.

Julie Hatfield

★★★★★

7 months ago

We've been bringing our vehicles here for 10 years. Recently, the team went above and beyond to research brighter headlights for my teen's vehicle — to a much improved, safer result. Thank you all for the excellent customer service!

Terri

★★★★★

6 months ago

They repaired my car and stuck to the estimate I was given. Even when I went to pick up the car and found an additional $500 problem, rather than charge me more, they fixed it without adding an additional charge. I really respect the fact that they stuck to the estimate. Thank you Tuning Point for proving there are honest respectable auto repair shops out there. A+

Joseph Mazziotta

★★★★★

a month ago

Outstanding service. Timely and professional. It’s great to have a locally owned company that can communicate directly with the customer.

Michael Forthman

★★★★★

6 months ago

Huge thanks to the Team at Tuning Point for working with me on some special circumstances required to work on my son's car! The maintenance performed was excellent, as always, and the Technicians took extra time and effort to work with and through his unique issues. We will certainly be taking his car back to have additional maintenance work performed in the future. Big shoutout to Adrian for taking such good care of us!

Mark Linehan

★★★★★

2 months ago

Excellent service! Had a pesky oil leak, they found it and fixed it. They kept me informed all the way through repair.

Francis Tcat

★★★★★

5 months ago

Always get excellent service. Very honest and very helpful. Highly recommend. Been going there for years for many different problems including air conditioning.

Debbie Harned

★★★★★

3 months ago

So Thankful to have found the Tuning Point. These guys know what they are doing and they have great customer service!!! I will definitely be back.