Thompson Tire Discounters

DOC

★★★★★

9 months ago

This place I recommend 100%!! I somehow managed to break my valve stem when washing my car. The brush snapped it in half. Then before I was finished washing it, the tire was completely flat. Since being a Sunday evening I changed the tire with my donut and called them first thing Monday morning. Conner was a great help!! He explained everything I needed to know, plus answered questions I had myself. The staff were great and very fast which left a great impression. When finished I left with tire fixed and on the car. Feels great and so far no issues at all!! I will definitely be taking my business here when tire situations arise. Thank you again Conner and staff for all your hard work and dedication. It surely shows!! And it’s GREATLY APPRECIATED!! TENS ACROSS THE BOARD!!

1k Pierre

★★★★★

3 months ago

Connor was great, quick and fast and very efficient excellent customer service I know good customer service because I am a server but even the other staff were great.

Jack Newman

★★★★★

2 months ago

Conner was both professional, timely and very helpful. I prefer using TireDiscounters for both tires and mechanic work.

Haley Robinson

★★★★★

10 months ago

Wonderful experience here. Walked in and was greeted immediately. Very friendly service! Was able to get my tire patched within a hour. Kelley Powell helped me & told me that I needed to get a new tire due to treading, and the expectancy I had on my tire left. Showed me affordable options. Didn’t shove random stuff onto my bill. Will be returning here for all my car needs in the future.

Andrew Fink

★★★★★

6 months ago

Conner took care of me when I needed to replace four tires. Great customer service with keeping me informed of the process and saved me money in the end as well. I highly recommend Tire Discounters and they have earned my business in the future!

BOB KERSHAW

★★★★★

4 months ago

Very pleased with their service. Kelly and Conner were great. Needed tires and service for my car that my teenage daughter will be driving. Found my new go to place.

Lori Shultz-Moore

★★★★★

4 months ago

We take our company fleet and personal vehicles to Thompson Tire. Kelley and Conner take excellent care of us every time. We highly recommend them and looking forward to our continued business with them!

Leighann King

★★★★★

5 months ago

I would highly recommend Thompson Tire for any service needs. Kelley went above and beyond to take care of my issues. Honest and trustworthy mechanics who operate with integrity can be hard to find but these guys are great!

Donna Phillips

★★★★★

6 months ago

We had a tire pressure issue on a road trip. They worked us right in and diagnosed and fixed the problem and got us back on the road. Very professional, courteous and efficient. Thank you so much! Great experience!

Gary Pritt

★★★★★

a year ago

Purchased tires from Kelly a year ago. I had a leak in one of the tires and brought it to him. His tech Zaid immediately identified the problem, and it was determined that the tire had to be replaced. Kelly showed me the issue and made the decision to replace both front tires under the road hazzard warranty. They replaced the tires, reprogrammed the TPMS sensors, rebalanced the tires, realigned the front, and rotated them. This is true service after the sale. It's nice to do business with someone you can trust. I highly recommend Thompson Tire on Williamson Rd. Ask for Kelly! Let him know that you saw my review.

StarCity pro wash Aldin hodzic

★★★★★

a month ago

Thank you to Jordan Helton, the service manager for getting me in so quickly! 4 tires, alignment and state inspection.

Maryann Heffron

★★★★★

2 months ago

I had my car towed to TireDiscounters because it wouldn’t start. It turned out to be the battery which was still under warranty elsewhere. They charged it 3 hours before I picked it up and charged me nothing. They were incredibly kind, helpful, and honest.

John Moyer

★★★★★

Edited 2 months ago

On December 4, 2025 I posted a one-star review (see below) of an oil change/splash shield mess I experienced at Thompson Tire. The next day I received an online reply from the owner of Tire Discounters Inc. in Cincinnati, Ohio apologizing and asking for further details. On December 9th I responded to the online request and provided the invoice number and contact details connected to the events. The next day, I received a call from Conner, the General Manager at Thompson Tire on Williamson Road expressing regret over my oil change experience. He also asked me to provide a copy of the Firestone Auto Care invoice ($95.61) for removal and cleaning of the splash shield, which I did shortly thereafter. On January 2, 2026 I received a reimbursement check in the mail for $95.61. Tire Discounters’ quick reply to my review and apology as well as the phone call from Conner and the subsequent reimbursement, though unexpected, were all appreciated. It was apparent that they wanted my confidence in their services restored. They have been, and I want only the best for their business going forward. One-Star Review - The GOOD – Purchased and had Michelin Cross Climate tires installed on my Subaru Forester at the Williamson Road location. I noticed a significant difference in handling right away, especially with cornering. The ride was also much quieter. The free alignment service and TPMS service kit with purchase was a bonus. The BAD – I was given a coupon for a free oil change and returned a month afterward to use the voucher. I set and arrived 15 minutes early for a 10:30 a.m. appointment. At 11:00 a.m. the Forester was still sitting on the lot. Shortly thereafter it was finally moved into the shop. At noon I asked how much longer it would be. After leaving and consulting with the technician, the service manager returned and informed me that oil was been spilled in the engine compartment and cleanup was in the process. When the Forester was ready, I noted it had taken almost two full hours to complete the simple task. The UGLY – The next morning, when I moved the car out of the garage, I noticed oil drips on the floor. Upon inspection, most, not all, of the oil around the engine had been cleaned up, but the problem was a vast amount had settled in the splash shield that protects the underside of the engine. Every day, when I moved the car out, there would be oil that had dripped down through holes in the shield onto the floor. Growing tired of the daily drips, I made an appointment, 10 days after the oil change, to have Thompson remove, clean, and reattach the splash shield. The day following, in addition to oil, there were now solvent drips. Believing that the tech had simply just sprayed a solvent from above onto the shield and called it good, I took the Forester to a competitor and for $95.61 had it removed. My suspicion was confirmed. This time it was cleaned properly. I was told that what most likely caused the spill happened when the Thompson tech did not put the oil fill cap on before starting the engine, which threw oil everywhere. The exasperation was now over. OK, we all make mistakes. But, when we do, we should own up to them, learn from them AND we should clean up the mess we made (the first time and certainly the second chance given). This occurred between 29 Sept. and 2 Dec. 2025.

Jeremy Davis

★★★★★

3 months ago

Everytime I need any service done to my vehicle, Conner always goes above and beyond and makes me feel welcome and valued as a customer. He's very attentive to details, helpful and really knows his stuff!!! Always has a smile and knows how to make you feel good about having your vehicle serviced there and I'll be coming back as a faithful customer.

Eloise Wallace

★★★★★

2 weeks ago

While driving to Roanoke my tires felt "off"... when I checked the wheels they were extremely hot. It was almost 6 pm and I was an hour away from home. I reached Connor at TireDiscounters, and he waited for me to limp in with my truck. Rather than just logging in the vehicle for evaluation the next day, he and Brandon put the old truck on the lift and pulled the wheels to see if the problem was something that didn't need a part. They checked everything thoroughly, diagnosed and showed me the issue, got the mechanisms loosened up, test drove it, and had me back safely on the road by 7 pm. I was amazed at their dedication and SO grateful to be able to get back to my farm and pets instead of trying to find somewhere to stay in Roanoke overnight. It has been a little over two weeks and the brakes are performing perfectly. THANK YOU, guys!!

James Brammer

★★★★★

3 months ago

We decided to shop around for tires and ultimately Connor and his team was able to give us the best price. They were awesome to work with. Definitely will be going back to have more services done. Thanks again Connor and your team for doing a great job on my truck.

Courtney Beaver

★★★★★

3 months ago

From the minute you walk in and Leigh Ann greets you, to when Conner tells you the diagnosis or helps explain what’s wrong with your vehicle, you know you are taken care of. What an amazing staff, and great prices! They truly make you feel like you are part of the family! I’ve had tires put on here, inspections, and other repairs. They explain and show you anything they find. This is the only place we will take our jeeps.