Tilsner Collision Center Llc

Scott Cleven

★★★★★

5 years ago

Tilsner have work on my truck three different times. First time someones hit me. The other two times I had different body work done. They do a great job! They are friendly, do great work, got me in quite quickly and got the work done in good time! If I need any more work done on my other vehicles, I would not hesitate to call Tilsner! HIGHLY RECOMMENDED! Scott Cleven

Tamera Swantz

★★★★★

2 months ago

Great service! Perfect workmanship! Accidents happen…they make it perfect!

David Golik

★★★★★

4 years ago

With supply shortages from Ford my repair took a while but as a business owner of this commercial vehicle Tilsner kept me informed the whole way!! And when the parts came in they did not make me wait but got me in immediately! When I came to pickup the truck they stayed late to ensure I could get my vehicle back on the road and upon seeing my vehicle I saw that they took extreme care to deliver me my vehicle in mint condition!! Highly recommend based on high quality and above customer service.

Terah Bossert

★★★★★

8 years ago

I had initially heard about Tilsner after doing a google search. They had a lot of positive reviews and now I know why. From the moment we stopped in to get a quote to the pick up of our vehicle was fantastic. The customer service that Whitney provided was exceptional. She helped with the scheduling of the work and also kept me updated on the progress of our vehicle.. The work that was done was great. The shop also did a great job detailing our vehicle. Overall great experience and will highly recommend to family and friends.

Daniel Howard

★★★★★

a year ago

They replaced 2 dented doors on my vehicle and they look great. Matched the paint perfectly to the rest of the car. Owner was very efficient, friendly and communicated well. Very impressed

Tom K

★★★★★

2 years ago

Whitney and company are always extremely pleasant, prompt and professional. I’ve had at least two cars repaired there and not only is their work flawless but the cars are returned beautifully detailed. Moreover, their services are very reasonable. Excellent and highly recommended.

Alyssa C

★★★★★

3 years ago

A couple weeks ago, I brought my car here to get repaired. I accidentally hit a curb and did some damage to my rim and running board, scratched the side of my car, and my car doors were not aligned. When I brought my car in, Whitney greeted me immediately and provided a quote for repair. Whitney was amazing to deal with through the entire process. She kept me informed every step of the way. The repairs that were completed were outstanding and exceeded my expectations. They even cleaned and detailed my car. I would highly recommend Tilsner for car repairs.

Toni Malik

★★★★★

3 years ago

I was in an accident and Tilsner was one of the shops recommended to me by a friend. I was able to bring my car in for the estimate on the same day I called. Whitney was amazing to deal with. She was friendly, knowledgeable, explained the process and assured me she would take care of everything with my insurance. I immediately knew this was the place for repairs. She kept me informed on status of completion. After they got everything taken apart, they discovered a couple additional parts that had to be ordered. She told me ahead of time this might be a possibility. She called right away to let me know it would be a couple more days till they got the parts. I got the car back exactly when she said it would be done and it was beautiful! They even buffed out some surface scratches on my driver side door and detailed the interior at no charge. It looked like it had just been driven off the lot brand new. She handled the additional parts and labor with my insurance company directly. She even gave me homemade cookies when we were finished. I can't say enough about the excellent quality and service I received here. They are truly a class act.

Angela King

★★★★★

a year ago

Excellent experience from start to finish! The work done on my vehicle was perfection (complete fender replace and color match) and Whitney was great to work with. They even changed some hard-to-reach bulbs for me, detailed my vehicle and gave me cookies when I left!

Brad Dexter

★★★★★

a year ago

Fantastic experience at Tilsner Collision. They replaced a left front fender on my Volvo xc90 to perfection due to a ladder in my garage falling on my car. They were very much customer focused and the cost of work was better than I expected. What to me was most impressive is that my car looked better on both the outside and inside when I picked it up compared to when I dropped it off. Will highly recommend Tilsner to anyone that is in need of car body service.

Michael Nikolai

★★★★★

a year ago

⭐️⭐️⭐️⭐️⭐️ I can't recommend Tilsner Collision Center enough! I've had my auto repairs done here and always received excellent service. Recently, my parents faced some frustration with their insurance company, "Jake," who had been giving them the runaround regarding their vehicle. I reached out to Tilsner and spoke with Whitney, who was incredibly helpful. She guided both me and my parents through the process, making sure we understood what steps to take. Whitney and her team truly advocate for their customers, ensuring repairs are done correctly. When my parents' vehicle caught fire, "Jake" continually delayed the situation, claiming it was fixable and providing ridiculous quotes. Thanks to Whitney's team thorough examination of the vehicle, they were able to break down the damage piece by piece and make the insurance company see the reality of the situation. After a month of persistence from Tilsner, the vehicle was finally totaled. I honestly don't know where we'd be without Whitney and her amazing team. If you're in need of auto repairs, Tilsner Collision Center is the place to go!

Jason Aho

★★★★★

a year ago

I dropped my Explorer ST off after an accident and Tilsner did a phenomenal job inspecting and repairing it. I am an auto enthusiast and wanted it to look like the damage never occurred. Even after inspecting in the sun a day later, I can't tell. I also requested some minor door dings be removed and offered to pay out of pocket. They repaired the dings and detailed the entire vehicle at no expense to me. That was not at all my expectation and much appreciated. Whitney was pleasant and patient with all my questions. She kept me up to date on the repairs and gave me some tips on working with the insurance company. Couldn't have had a better experience. Thanks a lot!

Angela Maldonado

★★★★★

8 months ago

Just left Tilsner and my car looks brand new!! My car has been in 3 accidents. The 1st hit and run. Tislner fixed my car and it looked brand new. The 2nd hit and ru. I took my car to where my insurance suggested. The paint did not match. I asked about the replacement not matching and was told it didn’t match due to wear and tear on the paint. Once again, someone hit my car. I took my car to Tilsner and the paint matched. Everyone at this company is very friendly and customer service oriented. I was able to leave the rental there. Plus, I didn’t have to come out of pocket for the additional cost. That was not provided from the check I received from said insurance company.

Chris Dorf

★★★★★

9 months ago

We had hail damage paintless dent removal at Tilsner. They were just wonderful people to work with, and the job was exquisite on a like new Elantra hybrid. I would recommend they to anyone. Very good with the customer.

Amy Martin

★★★★★

7 months ago

Tilsner did an awesome job! The color of my car is not a common one, but they matched it perfectly. With the body work and detailing, I swear my car looks just as good as it did the day I bought it. Whitney was so pleasant to work with. She encouraged me call anytime with questions and her estimate of the timeframe for the repairs was pretty spot on. Thank you so much, Whitney and everyone at Tilsner!

Annabelle Johnson

★★★★★

a year ago

I chose to go to Tilsner after I was estimated over 4 grand to fix cosmetic damages by insurance. I couldn’t have asked for a better experience! All around great customer service, communication and attention to detail. The team here definitely has your back as a customer, unnecessary and costly replacement pieces that weren’t damaged yet still flagged were left fine as is, that money went towards what my car really needed at the time. I cant imagine how much I’d have missed out on if I went anywhere else! Got my car back better than expected, freshly detailed even some cookies on my way out. Added before and after photos. Thank you Whitney, Fred and others!

Jens Jorgensen

★★★★★

4 months ago

Tilsner is the best around. Awhile ago I had some work done after a shovel fell on my car and they exceeded expectations. Recently I got fairly deep scratch and took it to them where they were able to buff it out to the point it's practically gone. The kicker is they didn't even charge me. If you need work done on your car I wouldn't hesitate to take it here. Very kind, friendly, and professional!