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About Business
Conveniently located in Victorville, CA, Tire Choice Auto Service Centers has established a strong presence in the Car Repair market. They have specialized expertise in Tire shop, Auto repair shop, Brake shop, making them a top-choice Car Repair specialist in Victorville. Backed by 262 satisfied customers, they currently hold a prestigious 4.2/5 star status on our platform. They take pride in serving the diverse needs of Victorville, CA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Tire Choice Auto Service Centers is the go-to destination for quality and service in Victorville, CA.
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Google Reviews
Ish Lopez
Horrible customer service. Received a free oil change from them months back. Made an appointment for the oil change online on a Thursday at 11:00 a.m. . Guy at the counter asks if I had an appointment. I told him yes," I do". He responds with," I don't see anything on the appointment chart". I told him that it was done online. He was a bit confused. So I left the car. 4 hours go by and no phone call or text. So I drop in. My truck was still in the parking lot. The oil change had not been done. He had made a comment that if I had stayed in the waiting room that it might have gotten done quicker. So I told them that I had to reschedule. So I drop in on a Saturday morning 7:30. With no appointments. Now the guy at the counter (same guy) is telling me that since I don't have an appointment - that I would have to leave the car for the day. So I stated to him that last time I made an appointment that I had left the car for half of the day and still nothing had been done. Wasn't planning on leaving my truck for the day since I had other appointments. I usually do my own oil changes, in 30 minutes. but since they have given me the free oil change ,(since I spent $1,200 on a brake system.) And now I feel like they don't want to redeem it. Feels like it's pulling teeth with these people. And sounds like they need more help in there. Whatever the case maybe. Do not recommend these people for anything. Extremely overpriced. And of course customer service is terrible.
Karla Burrell
Dave at your Apple Valley, Ca. Location was as helpful as possible. I had booked an appointment with your appointment service, only to find out the young man was “swamped” with customers and he was working alone with no help. Your appointment service is horrible. Dave was very polite and apologetic to inform me that he was at least two hours backed up and your appointment service was continuing to book appointments with no communication with him and his situation at hand which was over booked severely! I had a tire loosing air fast and was lucky to make it over to your Victorville, Ca. Location where Robert and Omar were extremely helpful and got me back on the road. But with your type of “appointment service” that has no communication with your service centers just booking appointments and being paid for every appointment they book and clearly over booking while your service techs were wonderful I will not book another appointment with you if I have to go through an “appointment service”. It is extremely frustrating for a customer to book an appointment and have to wait for hours due to over booking.
Rose Brock
This is the only place in the HD that I totally completely trust to service my cars. Thanks Omar for the great relations you build with your customers. Without you the shop would be different.
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