Tire Choice Auto Service Centers

Luna Hernandez

★★★★★

11 months ago

I am so pleased with TireChoice Auto Service in Victorville. They are so nice and professional. I went in to get a tire patched and they were not only quick they also gave me a great price. I will definitely be coming back and recommending to friends and family.

Brett Stacy

★★★★★

2 months ago

My entire family visits Omar whenever we need auto care. He’s the best!

F V

★★★★★

4 months ago

I was at the mall and noticed my tire looked bad. They helped me. Amazing service. Very nice staff today. Thank you.

Shereida

★★★★☆

8 months ago

It's a great place to get things done. I went about 2yrs ago and got a tuneup and something else on my sister's car. The guy that did the paperwork was chill, professional, detailed, and answered the 2 questions I had. It's a nice spot. If you had a bad experience, not every place is perfect and has issues. Give them a chance and get your ride hooked up👋🏾

Josh

★☆☆☆☆

8 months ago

I have had the displeasure of working with 3 different managers at this location. They are either misinformation or intentionally misleading customers on what is required for their vehicles. They overbook their appointment slots so even if you schedule an appointment it will still take 2 hours for your car to even be worked on. They will not take ownership or accountability for the quality of work by their technicians. They have no interest in quality customer service and are happy to make you wait all day if need be. I went to Dr Tires and they took care of me the way a company should.

Natalie Folks

★★★★★

11 months ago

Omar was incredibly helpful- I got a flat tire and I called to see if they could replace it same day. Omar was able to fit me in and help me call the fleet company to get the approval for the tire. He was very professional and kind. I would recommend coming here for friendly and fast service.

GLORIA RAMIREZ

★★★★★

Edited 3 years ago

Omar is da bomb diggity! This is the place to go! Reasonable prices, extremely nice service, and honest! Super clean, organized facility. Found leaking in my brand new Toyota battery!! I told them go ahead and replace it. They even took time to show and explain it to me. I also Thought I needed a new $250 tire, but it ended up, they were so honest, told me I only had a nail and repaired it! This place is top tier!🤗

Dee Kindred

★★★★★

7 months ago

Amazing customer service, Quality work! 10/10 would recommend! My car need alignment was able to not only get the service but was provided with information regarding my vehicle! Fantastic!

Lorenzo Gutierrez

★☆☆☆☆

4 months ago

I sent one of my guys and they sold me the wrong tire. It was for a regular pick up. I needed a tire 10 ply for commercial trucks. And expensive $300. That’s a rip off.

Ilo Nelson

★★★★★

5 months ago

Stopped to get air in our tires before heading down the mountain. Discovered there was a really bad tire. Tire Choice was able to sell us a tire & put it on immediately so that we weren't late for our afternoon event.

Seth Ochoa

★☆☆☆☆

5 months ago

Save yourself some time and a headache, don’t come here. I went to the location on Tao Road after they scheduled me for an alignment and they told me they couldn’t do it because they were waiting on transmission fluid. Then I went to this location and the first time they forgot to tighten down my outer tie rods. Following that I called a few months later for my alignment warranty, scheduled an appointment with the manager, once I get there the clerk tells me the alignment rack is down and has been down for a week. Then came in the manager saying it is up.

Tas Len

★★★★★

2 months ago

The manager and staff were very courteous and professional. The waiting area was clean and the service was fast. I am enjoying driving my car.

Christina Gutierrez

★★★★★

2 months ago

I had gotten two unexpected flat tires. It was a Sunday late in the day not a lot of places are open on Sunday let alone after 3pm and they helped me out tremendously. The front desk gentleman was amazing and very helpful. I will be returning when I need new tires again.

Jesse Hernandez

★☆☆☆☆

a month ago

Save your money and time when getting an alignment done at this shop. Correct me if im wrong but aren't the alignment specs suppose to be within the green mark. Yeah? but not at this shop. Red is okay in their perspective. They will give some half ass excuse like " we don't have the special tool/ its close enough/or I thought you wanted this fixed instead". Its an alignment job, not a statistic test. Just turn the wrench, wiggle it around and you have it. But nope. Again, save your time and money and go somewhere that actually KNOWS what they are doing.

Rose Brock

★★★★★

a month ago

This is the only place in the HD that I totally completely trust to service my cars. Thanks Omar for the great relations you build with your customers. Without you the shop would be different.

Karla Burrell

★★★★★

a month ago

Dave at your Apple Valley, Ca. Location was as helpful as possible. I had booked an appointment with your appointment service, only to find out the young man was “swamped” with customers and he was working alone with no help. Your appointment service is horrible. Dave was very polite and apologetic to inform me that he was at least two hours backed up and your appointment service was continuing to book appointments with no communication with him and his situation at hand which was over booked severely! I had a tire loosing air fast and was lucky to make it over to your Victorville, Ca. Location where Robert and Omar were extremely helpful and got me back on the road. But with your type of “appointment service” that has no communication with your service centers just booking appointments and being paid for every appointment they book and clearly over booking while your service techs were wonderful I will not book another appointment with you if I have to go through an “appointment service”. It is extremely frustrating for a customer to book an appointment and have to wait for hours due to over booking.

Ish Lopez

★☆☆☆☆

2 weeks ago

Horrible customer service. Received a free oil change from them months back. Made an appointment for the oil change online on a Thursday at 11:00 a.m. . Guy at the counter asks if I had an appointment. I told him yes," I do". He responds with," I don't see anything on the appointment chart". I told him that it was done online. He was a bit confused. So I left the car. 4 hours go by and no phone call or text. So I drop in. My truck was still in the parking lot. The oil change had not been done. He had made a comment that if I had stayed in the waiting room that it might have gotten done quicker. So I told them that I had to reschedule. So I drop in on a Saturday morning 7:30. With no appointments. Now the guy at the counter (same guy) is telling me that since I don't have an appointment - that I would have to leave the car for the day. So I stated to him that last time I made an appointment that I had left the car for half of the day and still nothing had been done. Wasn't planning on leaving my truck for the day since I had other appointments. I usually do my own oil changes, in 30 minutes. but since they have given me the free oil change ,(since I spent $1,200 on a brake system.) And now I feel like they don't want to redeem it. Feels like it's pulling teeth with these people. And sounds like they need more help in there. Whatever the case maybe. Do not recommend these people for anything. Extremely overpriced. And of course customer service is terrible.