About Business
For professional Car Repair care in Billings, MT, Billings, look no further than Track Side Auto Body. Their team excels at delivering top-tier results for Auto body shop, Auto upholsterer, Car detailing service and related Car Repair needs. Their customer-centric approach has earned them a 4.8/5 rating based on 74 pieces of feedback. They have become an integral part of the Billings, MT community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Billings, Track Side Auto Body is ready to assist with your next project or repair.
Google Reviews
Chris Grantham
★★★★★
3 years ago
This man just got under my car and fixed my heat shield and used a razor blade to cut off the broken and hanging piece of my plastic cover for the under carriage of my Honda 2011 accord for free. I absolutely cannot believe it. I tried to pay him and he refused. It only took him 5 minutes to help me out. Completely impressed with his professionalism and compassion towards my situation. They are backed up til may I guess and he was able to fit me in since it wasn’t a big issue, I was driving over from Washington to Montana and hit a pot hole that messed up a few things. I didn’t think I was going to be able to get help but thanks to Track Side at least I can drive back home without that grinding noise I really appreciate your help!!! If I ever need auto body work in Billings I’m coming right back here!!!!
Holly Blehm
★★★★★
5 years ago
Awesome communication and service. Ordered a rare headlight for my car and when it arrived broken they got another ordered before installing. They made sure I was aware of it all. Also did some wiring repair without extra charge. I’ve used them a couple of times for repairs and I highly recommend!
Rachel Shea
★★★★★
4 years ago
I could not be more excited about the work done to my vehicle! It looks absolutely beautiful, they got it done in a timely fashion, and gave me updates the entire time. They dealt with the insurance company so I didn't have to stress. Plus the cherry on top they cleaned the car. As a mom of 4 driving a minivan, I almost cried at how wonderful it looked!! Wouldn't consider going to anyone else!
Chantal Coghlan
★★★★★
3 years ago
This company is absolutely the best! Their constant communication with their clients, their diligence, and their professionalism were above and beyond! They do amazing work and all of the techs are extremely well-educated and well-practiced at their trade! Thank you all so much for your patience with me! I know I was a pill over the 4+ months, that this has taken. It was an awful experience for me when I got hit unexpectedly, by a very irresponsible individual! You helped me handle the stress on so many levels! Kevin & Rhonda…you have a stellar company! Graciously, Chantal Coghlan
Anthony Raue
★★★★★
4 years ago
I am a return customer. We had just bought a new car, and someone backed into it within two weeks of ownership. Trackside was the only body shop I took it to. There is no need to shop around, I knew that when they were done with the car, it would be flawless. And they didn't disappoint. The personal service is great. I would like to give a shout out the the crew, you guys are true artist's in your craft. Thank you for your hard work. And to top off my experience, the car was done earlier than expected. To me, there is no other body shop in town.
Torri Hunter-Hembd
★★★★★
a year ago
Amazing customer service and auto body repair!! They worked well with the insurance company which took a lot of stress off of me. They finished a day early and I was so impressed, they cleaned it!! it wasn’t too dirty but they vacuumed, washed, wiped down and even gave me a new smelly air freshener! All those little touches make them stand out!! Highly recommend!!
Jerry Mumm
★★★★★
2 years ago
Everyone involved was super helpful and professional! They worked with my insurance company and handled everything. I got text messages and phone calls with status updates. The work was done on time as promised and everything looked brand new! Highly recommend!
LIsa Maine
★★★★★
Edited 2 years ago
Excellent service. The work they did on my Dodge Caravan is nothing less than perfect. Customer service is above anyone else we have ever used. They kept us updated on the progress. And afterward, came out & looked at it with us in case we had any concerns. This is the only place I will ever use! I appreciate that they actually care about people. Thank you! Almost a year later & someone ran into my Caravan. Track Side fixed it again, beatuifully!! These people really know what they're doing, it's beautiful again!!! Thank you all so much for your GREAT care & customer service!!!
Ashley Holeman
★★★★★
3 years ago
There’s a reason this place has 4.9 stars and that’s because it’s the best. Track Side recently did work on my Chevy and the process couldn’t have been more seamless. From the estimate to completion, they were prompt and transparent. Their communication went above and beyond my expectations and the staff was friendly and easy to work with. They provided a shuttle service to pick up my rental car after the insurance company fumbled my reservation. I was not happy and Track Side made an unpleasant situation tolerable. When I picked my car up, it was spotless and the work they performed was perfect. They were kind enough to wash my car and throughly clean the interior, which was a nice touch and it made my day. Overall, I was extremely impressed. I would recommend Track Side to anyone and they will be the only auto body shop in town that I will use. If you need work done, this is the place to go!!!
Jim Mercer
★
☆☆☆☆
a year ago
I was involved in an automobile accident a few days ago. The lady that hit me was at fault and she turned the incident over to her Farmer's Insurance agent. I was contacted by a Farmer's claims adjuster a few days later. They asked me if I had selected a auto body repair shop and gave me a few names of shops that were on their preferred list of Billings body shops. Trackside was one of them and I had used them previously to repair my wife SUV so I picked them and the Farmer's claims adjusted contacted them and sent them a service order. I dropped by the shop without an appointment but the estimator took a look at my truck and took a lot of photo. My truck is a 2003 Chevy Silverado SS. It has 122,000 miles on it and before the accident it was in better shape than most 10 year old trucks. I bought the truck when it was new from the factory. It's never been stored outside. The estimator told me that they typically didn't work on vehicles older than 20 years. I basically begged him at that point to please reconsider and repair my truck. He said he would prepare an estimate and e-mail it to me. I just received it and due to the fact the my truck was 21 years old they would not repair it.
Brittany Ferguson
★★★★★
a year ago
From beginning to end Adam was very professional and prompt with responses. I initially chose Trackside because Adam explained the estimate in a way I could understand without making it sound demeaning or like it was just a part of his job. The communication via text and phone call through the process kept me informed without asking. They called to let me know that my car was done 5 days earlier than they estimated. When I picked up my car, they had vacuumed and washed the outside making it look (and smell) better than new. Adam again explained the total charges without rushing and in a way that didn't seem mundane to him. I couldn't be happier!
Payton O'Toole
★★★★★
2 years ago
I am very pleased with the results of my truck! It was like nothing ever happened. They are well worth the wait and I appreciate knowing my money went into a local business. Also, I was pleasantly surprised to jump in my truck upon pick-up and find it had been very well cleaned on the interior and exterior! Highly recommend. Thank you very, very much!
Marideth Dichos
★★★★★
4 years ago
Track side auto body is the best place to go...I can't thank you enough to these people on how they do a very good job on my car...It looks brand new again and I am very happy about it...I highly recommend Track Side Auto Body
Wanda Stachowski
★★★★★
a year ago
This was my first experience with Track Side Auto Body. I needed the driver door belt molding replaced and I chose Track Side after getting quotes from all around Billings. Everyone was very cordial and professional. They went beyond what I expected when I saw they had also washed and detailed my car! I will definitely come back to you if I need body work and will recommend you to others!! 5 ⭐️! Thank you Track Side!
Christi Godbey
★★★★★
10 months ago
I needed a rear blinker bulb replaced. I first called Ford dealership but they were a pain to deal with and they were trying to make the replacement way more complicated then needed. I decided to call Track Side Auto Body for quote for replacement as I had dealt with them before for collision repair and they were great! I was able to get an appointment same day. When I arrived their staff was friendly and professional and handled the job with ease within 15 minutes! Thank you Pete for handling the replacement right then and there! You have no idea how much you helped me! I will always recommend Track Side Auto Body!!!
Kristen Marie Vicknair
★★★★★
a year ago
A great overall experience! I appreciated their quick work and their fantastic communication. They made my car look brand new and made sure I was satisfied! Definitely would recommend to anyone needing their car worked on.
Terry Moler
★★★★★
7 months ago
I just picked up my car. I had some cosmetic work done on the body. I am so impressed from start to finish. The work was done quickly. The staff were friendly and professional. The office was clean. And so was my car! Inside and out. They detailed the inside of my car. It kind of makes me want to break something in about six months and take it back. Thanks Trackside. You’re the best auto body shop I’ve been to in 50 years. That was when I wrecked my first car. (lol)
B Gray
★★★★★
4 months ago
The staff who helped me were very pleasant and helpful. They were very thorough and knowledgeable. The gentleman who worked with me was very personable. I would highly recommend this business to anyone.
Emily Picard
★★★★★
a year ago
I had a great experience at Track Side Auto Body! I’m new to town and didn’t know where to go after hitting a deer in my new vehicle. They did a fantastic job throughout the whole process and looks like new, inside and out!
Maria Isabel Bonilla Uribe
★★★★★
5 months ago
I’d give these guys 6 stars if I could! A few weeks ago I was involved in a couple of animal-related accidents that wreaked havoc on my car. I called them and scheduling an appointment was easy and straightforward. When I arrived to the shop, Adam walked me through the entire process in a clear and concise manner, and they sorted out both insurance claims efficiently. I had to leave the country for a personal emergency and Adam was great about communicating through email. My car looks brand new inside and out!! Above and beyond my expectations. I hope I never have to use them again, but if I do, I know I have absolute peace of mind with their excellent work. Highly recommend them!!
