Trusted Imports

GXNOMAD

★★★★★

a year ago

Professional, honest and trustworthy shop. On my way to Moab, Utah I encountered a coolant leak. Decided to cut the trip short and stopped by the shop without an appointment early in the morning. They were able to find out the problem was the radiator and could replace it by end of day. But since I had mentioned the radiator was recently replaced and was able to drive 3 hrs back to Vegas from Utah, they recommended I have it warrantied even if that meant them losing business. They made sure I could get back safely and didn’t even charge me anything. If you are in Vegas, this is the shop to go to.

Armando Berumen

★★★★★

a year ago

I called to get my vehicle serviced yesterday in the afternoon. I showed up today at 8:30 am to get my vehicle taken care of. I was immediately greeted and taken care of. You talk about businesses being bad and only caring about bottom dollar; Trusted imports, and Andrew aren’t that. Professionals, customer service orientated, personable and integrity are characteristics I gathered from my visit today. I will 100% take my current vehicle and future vehicles for their future services. I highly recommend others to them aswell.

Shauna D

★★★★★

a year ago

This is now High Road Automotive but since it’s not populating I’ll leave the review under the previous name. It’s extremely hard to find an honest mechanic and I’ve been taking my car here since i got it about 10 years ago. It’s a family owned business and prior to the current owner, his dad used to work on my car. Andrew, the current owner, is wonderful! He is honest, hard-working, and reputable. He gets to know you and is very personable. I have always received top of the line work and recommendations when it comes to maintenance. I cannot recommend this place enough! Not to mention there is the cutest office pug, groot!

Ronald Andres

★★★★★

a year ago

Plain and simple, Andrew is a great, honest, and trustworthy mechanic. He runs his shop with a lot of honesty and integrity. If you have a Toyota, Lexus, Honda, or Acura, this is the place to go!

Keinah Tindol

★★★★★

8 years ago

Andrew is great to work with and will be honest if something can wait to be replaced. It's nice to find trustworthy "small town" service in a big city! They have an air conditioned waiting room as well and only a short walk from coffee shops when we'd rather wait somewhere else!

Ian Alonzo

★★★★★

a year ago

Andrew and the crew at TRUSTED IMPORTS are phenomenal ! Came to have my differential fluids changed and to address some concerns I had with my vehicle ! After a few nightmarish interactions with other mechanics in the Vegas area, I’m thankful I found Andrew and trusted imports ! Andrew took his time listening to my concerns and addressed all the issues I had clearly and concisely but more importantly HONESTLY! He returned my vehicle back in timely manner. He definitely gained a few more customers as I will be recommending him and his crew to all my family friends! Thanks guys!

Adam Z

★★★★★

8 months ago

They have done a few jobs for me recently and have been upfront and honest every time. In one case that honesty resulted in a substantially smaller job than expected. You don't see that often anymore. They do great work and are priced extremely reasonably as well. This last job was extremely last minute and they were able to complete the job on the same day!

rick adams

★★★★★

Edited 11 months ago

We were driving through Las Vegas on our way home from California to Wyoming when our car over heated due to a bad radiator. By pure luck I contacted Andrew at Trusted imports and he took the car right in and repaired it the same day, even dropped me off at our hotel and picked me up when the car was ready to go. He charged a little less than his estimate which is rare and even asked me to shoot him a text when we made it home to Wyoming. I would recommend Trusted imports to anyone. Thanks again!

Janet Taggart

★★★★★

a year ago

I had a diagnostic performed by a dealership, a national auto repair franchise, and found Trusted Imports for my third opinion to advise on a Check Engine Light notification. I am impressed with the integrity and creativity of the service provided by Andrew. He’s a truly knowledgeable mechanic, customer-focused and a genuinely nice person. In addition, his hourly labor rate is competitive. Andrew ran a diagnostic, performed a test drive, and provided an assessment with an approach I hadn’t even considered, saving me a great amount of cost and stress at this time. I highly recommend his service.

Brandon Caplinger

★★★★★

10 months ago

This is my second time going through Andrew. Got my driver side axle and wheel bearing replaced and words can’t explain how happy I am with the work he has done first time being my timing belt on my 4Runner. An absolute pro and true craftsmanship in his work on vehicles him and his team will always be my go to shop here in Vegas. Thanks again Andrew!

John Raz

★★★★★

7 months ago

Andrew and his crew ( including Groot ) helped me this morning doing a brake job on our rx350. Super professional, knowledgeable and friendly, without up sale pressures whatsoever. This is my go-to auto shop here in Las Vegas from now on. I highly recommend them!

Zac Pignatello

★★★★★

a year ago

I cannot speak highly enough about my experience with Trusted Imports. They recently saved me over $1,200 on a starter replacement for my Lexus, demonstrating their commitment to both quality service and fair pricing. When my starter needed replacement, I initially went to the Lexus dealership, who quoted me an eye-watering $2,200 for the job. Seeking a second opinion, I turned to Trusted Imports, and I'm incredibly glad I did. Andrew assessed the situation and completed the same repair for just under $1,000 – less than half the dealership's quote. It's refreshing to find an auto repair shop that operates with such high ethical standards. Their commitment to customer satisfaction isn't just talk. Andrew has assembled a phenomenal team that shares his dedication to quality service and customer care. If you're looking for an honest, reliable, and skilled auto repair shop for your import vehicle, look no further than Trusted Imports. They've earned my complete trust and future business.

Gabriel “Chuck” Hernandez

★★★★★

a year ago

Brought my tundra in to get serviced. I did call a week ahead and scheduled an appointment with Andrew. Came in dropped it off and came back before they closed…. In and out, hassle free. Will definitely come back for any services needed.

Daniel Elizalde

★★★★★

a year ago

I can see why this shop has 5 star reviews. Amazing customer service. I recently did a pre purchase inspection for a vehicle I was buying from a private seller. I believe it was the owner that took care of me. He did a detailed inspection and made sure there was nothing wrong with it. Asking the seller questions about maintenance on the vehicle. And he gave me a few suggestions on what to ask for the vehicle and making sure I received the maintenance history papers for the car. I can tell the owner was looking out for me and making sure I didn't get screwed over. I really appreciate what you guys did for me. I will definitely be getting my maintenance here for my new car. Thank you guys very much.

Meriam Grenz

★★★★★

2 months ago

I was thoroughly impressed and delighted with the exceptional customer service I received. I highly recommend checking out this automotive workshop. I believe it’s worth your attention. Thank you, Andrew and team for your service and hospitality!

Caleb Laven

★★★★★

a year ago

These guys are sincerely some of the best. We were driving to and from California to escape the recent fires and needed a trusted opinion on the status of our car as we needed to head back. Andrew and his team took care of us giving us all the information we needed to make an informed decision about our vehicle and the best way to move forward. Kind and helpful 🤝.

Michael Carey

★★★★★

7 months ago

Skip dealerships!! You ask for oil change and leave with $10k bill. GPTd most trustworthy repair shops and TI was first in line. They are patriotic, not woke, love freedom, and completely fixes your car with honest assessment. Wanted a brake fluid check but wouldn’t do it because fluid was clean. Who does that? Only good businesses and people. Bring in your car and get it fixed instead of dealerships fixing your bank account.