Google Reviews
Cassandra Roy
★★★★★
a year ago
Literally the best and safest auto shop I have ever been too. I absolutely love the people that work here, and as a femme I feel safe and heard every time I come in with concerns about my vehicle. Would recommend this shop ten times over!! (Also you get to see cute cats and that’s a day maker in itself!)
Austin Amendolea
★★★★★
a year ago
As long as I live in Minnesota I am never going to another repair shop. I have nothing but good things to say about this place, ESPECIALLY the customer service. Darius kept me updated throughout every step of the process, from check in, to finding out there was way more wrong with my car than I anticipated, to helping get me set up with a loaner car free of charge. Nobody wants to hear that they are going to have to pay way more than anticipated for repairs, but they worked with me and helped me figure out a solution - in this case a program I had never even heard of that covered all of the costs of repair. Plus I mean they have the most adorable kittens in there that I have ever seen (don’t tell my cat) Turbo Tim’s west St. Paul is truly a local gem and I cannot recommend them enough. I have told all of my roommates and coworkers how great my experience was, now I want anyone doing a google search to know. Thanks again to Darius and everyone at this location for turning a disaster into such a good experience!!!
Andrea Ghizoni
★★★★★
10 months ago
10/10 would recommend. I went because a they donated to an organization I volunteer with, and I’m so glad I did. I love supporting a local business. Bonus points because they gave me snacks and LaCroix while I waited for my oil change….and EXTRA bonus points because I got to hang with Dave and Devon, the shop cats. Truly though, these folks were all kind and didn’t try to upsell anything- just told me that I’d probably need a tire rotation next time I came in
Ashton Smith
★★★★★
6 months ago
This was by fair my best experience at an auto shop ever. My oil change was very fairly priced and the communication from the Turbo Tim’s team was amazing. They also went the extra mile and checked several other things for me and gave me fair and honest feedback. Definitely recommend!
Jim Bulger
★★★★★
5 months ago
I brought my vehicle to Turbo Tim's on the recommendation of my regular mechanic, for work that was unable to do. I am so glad I did. They did good work at a price that was more than fair. I would definitely recommend them!
christian white
★★★★★
4 months ago
Been a repeating customer for a little over a year now. Always professional and very efficient with whatever issue I bring them. They communicate with you every step of the way with detailed explanations with current issues and any other issues they find. Great pricing too. Definitely recommend to all my friends. If you love cats this is the place to be!
Steve Porter
★★★★★
6 months ago
Tried Turbo Tim's in West St. Paul for the first time since they were nearby and you see their cat stickers around a lot. My buddy had worked with them before and said they were good. So I needed some control arms replaced along with ball joints. Not cheap obviously. I brought my Mazda CX-5 in and they got to work. Communication was pretty good. Appreciated the list of work that needed to be done right there on my phone. With photos! However they weren't able to fix my car by the designated time. I needed a car that night and they readily provided a loaner vehicle (Honda Accord with 200K+ miles that ran pretty good honestly. Testament to their skills?). I felt they took good care of me and I've been on the road for a couple months with no issues. The staff is friendly and professional. I would recommend these guys!
Andrew Lehner
★★★★★
6 months ago
I am a regular at the West St Paul location. And for the record, I was a regular of the Turbo Tim’s predecessors at this location, too. The people and vibe at the shop have changed. But I’m still receiving quality and personal service that makes the shop easy to recommend. Reasonable prices + exceptional service = great value!
Shea Swenson
★★★★★
2 months ago
I drive a very old car, and it had a few mishaps after a service. Turbo Tim’s handled it with quick communication, integrity, and kindness. They organized transportation for me while they made sure everything was fixed perfectly. These guys are doing it right.
Greg Johnson
★★★★★
4 months ago
First time customer, I got an oil change on my 2017 Silverado and I am so happy with the experience. Everyone was so knowledgeable, friendly and helpful, and the place just feels “fun”. Love the cats so much, they’re adorable! I plan on coming back for all of my truck’s needs.
Knoogle Studios
★★★★★
2 months ago
I had my car towed into the shop, since I couldn't remove the stuck oil filter. That the old owner of my car had over tightened. The crew at GVT able to get the filter off and put oil back in her engine within an hour and half to two hours max.
Jessica Olson
★★★★★
Edited 8 months ago
They are wonderful my car is in great hands at all of Turbo Tim’s but really love the new location as it is a lot closer to me! Thanks All at Turbo Tim’s adding to my post they are the best for the cars trucks whatever vehicle really awesome for the communities,& the kitties in need! As an animal advocate myself I truly appreciate all they do to fix , contribute add to all ! Enjoyed the Free puppet show they hosted for the kiddos and young at heart this past week and was pleasantly surprised to see them participating in West St Paul parade
Joey Peters
★★★★★
2 months ago
The staff at Turbo Tim's are from a different world that we do not deserve. When moving to the twin cities this year I asked several friends where I should go for car maintenance. Almost everyone mentioned Turbo Tim's (any location). I've had a few oil changes here as well as a recommended strut replacement which I was aware about prior. While there was a slight mishap with the strut replacement services (an issue with shaking on my vehicle). The staff was fully transparent about a missed quote regarding an alignment service needed afterwards and rebated the amount for the needed fix. With this I will still be be a loyal customer for Turbo Tim's as long as I'm living in the twin cities and will recommended them for all. Plus they have cats in the waiting area.
Margaret Esaak
★★★★★
2 months ago
Staffed by incredibly kind, thoughtful professionals! The crew at Turbo Tim's clearly cares about their clients, they have worked within my budget and done last minute appointments when one of the parts I had (prior to service) failed. Super cool dudes, can't recommend them or the kitties enough!
Alec Bennett
★★
☆☆☆
2 months ago
They’re quirky and different, and you pay for it in the price. Easily 2x what I would have expected to pay at my normal mechanic. These guys apparently have to do a $170 “diagnostic” in order to perform some basic brake work. Basically, they don’t get out of bed for less than $170. That’s fine, just not my style.
Arthur Brady
★★★★★
2 months ago
Excellent front suspension work on my 20-year-old car. They took time to listen to my concerns and did what needed to be done, without any upsell of unneeded extras. Quality work by people who care at a fair price. How can you beat that?
Shannon O’Brien
★★★★★
4 months ago
I started going to Turbo Tims this year and have been really pleased with the service. Everything from oil changes to transmission and brake work and they've been communicative, made recommendations without being pushy and made me feel informed to make decisions about the repairs I wanted. At first, they may seem slightly pricier than other places, but it's worth it for the service. Plus you get a discount if you have one of their bumper stickers! Getting to visit the resident cats, Devon and Dave while you wait for your complimentary lyft ride is a bonus!
Jason Arney-O'Neil
★★
☆☆☆
7 months ago
I’m only leaving a review because they asked. It’s a different experience if you prefer face to face communication with your mechanic. The savvy tech is nice, but if it means longer wait times (4 hours for a scheduled inspection) and higher prices, I’m going to look elsewhere. What really dropped this review to a 2-star, during pick up, they parked my vehicle like it was in a Jeep commercial. It showed lack of respect and professionalism.
Laura
★★★★★
2 months ago
These guys are fantastic. I admittedly know nothing about cars, and in the past that's always made me very nervous and intimidated when taking my car into other places. Not Turbo Tim's. They've never once made me feel stupid for not understanding something and are always so helpful. And I love the pictures and videos they send to help better understand what they're working on. Not to mention the cute cats they have. I'd recommend them to anyone.
Edwin DeBroux (Eddie)
★★★★★
a month ago
Totaled my car sliding on ice and they've been so kind to me. Helped me get it scrapped and offered to check out any vehicle I was looking to purchase as a replacement. They're always honest and up front about repairs (what's most important and the cost) and quick about it too. I've never trusted a repair shop more, and the well-loved kitties in the waiting room always make the experience less stressful. Cannot recommend enough.
