Unique Creations by Billy Inc.

Stella Alpina Leone

★★★★★

a year ago

We had been to more than five mechanics in the Rogers area. We have three older vehicles. Without going on a rant I will say this. Without a friend at AYC mentioning Billy to us I might have not have ever made it home. We could not really find anyone who fixed actual issues with real solutions. Once our truck was in a Rogers shop for over a month. When we got it back it was still a half ass job with wires hanging below. Not cheap either. Over a few weeks he took car of all three vehicles. Timely, respectful, reasonable and honest. They don’t seem to really make them like Billy much anymore. He has passion for your vehicle and will take the time to explain when needed. Brilliant customer service! If you really need a mechanic who has integrity just call Billy first. You can trust him to tell you what is happening. If he has a solution he will give it straight to you. He and his staff are the best! We are grateful we found Unique Creations in Fayetteville. So grateful.

Henry David

★☆☆☆☆

3 years ago

I called to get a quote on a repair and talked to Billy the owner of the shop. He indicated that he was driving and would call me back in 1/2 hr to quote me a price to fix my car. No problem there, I understand! The problem is he never did call back. I left several messages, several times on his voice message, and the guy just never calls back. You call him, and he never answers his cellphone phone! If you need an excellent mechanic, do not call Unique Creations by Billy. If he doesn't care enough to call you back when he says he will, you'll get the same kind of treatment when he works on your car. So, I went and found a much better mechanic! I called Faithful Auto just down the street, and they were very responsive and quick to call back with an estimate; I placed my car in their shop and had it up and running fast. Use Faithful Auto! Snooze, you lose Billy!

Lacey Schowalter

★★★★★

2 years ago

Billy and his crew are the absolute best! I recently took my '03 Toyota in and "joked" with Billy about getting another 20 years out of it. However, after his crew worked their magic, I don't think it was a joke at all.. it drives better now than it has in a decade! Thank you Billy, and everybody that works at Unique Creations!!

Amber O.

★★★★★

2 years ago

My entire engine needed replacing and the crew here did it under time and under budget. I cannot recommend this place more highly. I'm not from the area and asked my tow truck driver for a recommendation and this is the place he gave, thank goodness! Random, but if you're not from the area and have to figure out getting your vehicle, Greyhound runs through and is only about 3 miles from the shop.

Julia Marie

★★★★★

2 years ago

Wonderful small business. Billy and his crew are down to earth, honest, and trustworthy. They helped me with my very old falling apart car and did not try to convince me to make many more purchases/fixes as many other autoshops did. I will be coming back.

Jamie Norton

★★★☆☆

4 years ago

I was told their transmission repairs were top notch and their "guy" can repair my truck in his sleep. This may have been the case but who knows. The truck still isn't running The truck had other issues but this "Mechanic Shop" couldn't figure it out. I was told this was an "unusual transmission repair" with no explanation why. I was also given negative feedback when I asked for a detailed report of the repairs and findings before I paid the remainder of the bill and towed the truck to another shop. My problem is their efforts to communicate. I was told I would receive a call with details of what was found. A week later I am sending the owner stringent texts asking why I can't get a response. He just said.... I can't fix your base model 2001 truck because its "too complicated". I have learned over the last week that two other social acquaintances have had the same issue with this company..... exactly!

Earle Cass

★★★★★

3 years ago

Billy went above and beyond his way to help my niece with a high pressure fuel pump issue on her Honda CRV. He took the time to explain the problem and why it needed the new part. The office manager was very helpful and pleasant as well. I highly recommend their services👍🏽👍🏽👍🏽

Andrea Provins

★★★★★

3 years ago

They were the first auto place to listen to me and believe me when I told them it wasn't the ignition coils. They found the actual problem, and helped me get it taken care of in the most cost-efficient way! They have my business now for as long as we are in this area. Very trustworthy! Highly recommend!

Andra Evans

★★★★★

9 years ago

Yesterday, we drove up from the Austin, TX area and about 2 hours south of Fayetteville our check engine light came on. AutoZone scanned our Jeep and said it was possibly a spark plug and gave us a list of recommended repair shops. We arrived at Billy's shop around 4:00 (they close at 5:30!). They took us right in and had us fixed up and back on the road in a snap. Very trustworthy and personable. We highly recommend these folks!!! Safe travels!

Morelock Tabitha

★★★★★

3 years ago

Last night my girls and I were coming back to joplin from back at our home town just 6 hours away. This 6 hour trip turned in to almost 12 bc I was having truck problems. I finally had enough and pulled over in Fayetteville. I was tired, frustrated, and out of ideas on how to get my truck going and get me and my 2 daughters home. I was desperate and really took a risk by approaching a few men standing outside of a local residence nearby. It just so happened to be Billy and a couple of his associates. Although I probably looked like a crazy person and even though was a Sunday night and his shop was closed , he offered to help us! He stopped what he was doing and spent the next couple hours assisting me on my truck! I have no idea what he did or what magic he worked.... but we were able to get back out on the road around 9 pm or so and didn't have one problem out of my truck after that point! It's AMAZING to meet people like this, especially with all that's happening in the world today! It's the simple, small, selfless acts, such as this one.... that mean the most.... the simplest act of kindness can change someone's whole world around! Thank you so much Billy! Tabitha, Tailynn, & Tori

Austin Girdner

★★★★★

6 years ago

Needed reliable repair after a local mechanic had made issues worse on my old pickup. Billy came to the rescue and really cleaned up my motor, including the fix of an oil leak. He was upfront after costs and gave honest opinions.

Black Superman

★★★★★

5 years ago

I cant say enough about UC by billy. They are absolutely AMAZING!!!! They helped me out big time. He installed a new motor for me. Dealt with a difficult warranty company and addressed any questions i had professionally. Also want to thank tony at front desk. She was very patient with me when i was FREAKIN' OUT😂. I HIGHLY RECOMMEND DOING BUSINESS WITH UC by Billy. They are the absolute BEST👍🏾💪🏾✌🏾

Niklas Kilambi

★★★★★

3 years ago

Went to see the progress on my LS swap on a S10 I had towed to this location a month ago. This was the only place that would work on these type of projects in Fayetteville. They did what all other mechanics couldn’t do in a matter of weeks and it actually started up good when I saw it in person. Looking forward to the work that will be done. Very grateful cause this was a nightmare of a project as other shops didn’t know how to get this started right. Nobody would touch it but this place. Will update my review once this project is completed.

Bretagne Weiss

★★★★★

4 years ago

Weird. Who's got my timeline?? I haven't been to Billy's in a while but Google prompted me to review it and said I was there. Kind of like the time I got a AutoZone receipt emailed to me of something I didn't buy. BUT if Google wants to invade privacy and all that, G needs to know the fact I love Billy's AINT PRIVATE lol Go there for laser metal cut decor, signs, auto body work, engine, motorcycles, GREAT loitering material kind of place (don't tell him I told y'all about the pool table upstairs...or my loitering recommendation lolz), also hot mechanics, an amazing receptionist, dog friends, and just general inspo if all kinds.....and be sure to check out the repurposed car part furniture and vintage wall hangings in bathroom!! You're welcome, Billy, family and friends :) I need a job btw xoxo love you guys and will never forget when you hosted my debut circus variety show for Halloween when I got back from NYC. SRSLY 💚💙💜❤️💛♥️ forever 💫🎉

Dorothy Walters

★★★★★

4 years ago

Billy, has a unique ability at engineering solutions, to mechanical problems. He is bless with common sense, and a strong sense of ethics & commitment,,too doing the best job he can, with the tools & materials at hand. He did a great job for us on a 1949 Chevy truck rebuild. Thanks Billy!!!! ,, Robert Runyan.

Kasey Unkel

★★★★★

a year ago

I had body damage to my car that would have totaled it. Billy worked with me to get the replacement parts and got my car looking in great shape without costing me an arm and a leg. Thank you so much!

Steven Lyman

★★★★★

5 years ago

Very knowledgeable! And very well priced... I took in my 85 trans am, and he’s the 1st mechanic I’ve found that has been able to work on it, and on classic cars in general. Great guy, great shop. Highly recommend over others in the area.