United Auto Group

Ben

★★★★★

10 months ago

I had a great experience at United Auto Group! The staff was knowledgeable and friendly, and they took the time to explain everything clearly. The service was efficient, and I felt well taken care of throughout the process. Highly recommend for anyone looking for reliable auto service!

Fouad Massoud

★★★★★

8 months ago

⭐⭐⭐⭐⭐ I recently brought my car to united auto group, and I couldn’t be happier with the service. From the moment I walked in, the staff was professional, friendly, and honest about what needed to be done. They explained the problem clearly and didn’t try to upsell me on unnecessary repairs.The work was completed on time, and my car runs perfectly now. I highly recommend this shop to anyone looking for reliable, honest auto repair. I’ll definitely be coming back for future maintenance.

Tony Cheslock

★★★★★

4 years ago

Joseph and his entire crew at United Auto Collision are magnificent in what they do. Roughly two months ago, I was hit on the Right front of my vehicle and during the initial analysis of the collision, things weren’t looking too bad because my car WAS NOT totaled by the insurance company. However, due to the global supply shortages of steel (and various other things) it took WAY longer than anticipated for the parts to come in for my car. Not only did United get me hooked up with a rental the day of my collision (I was back on the road within hours of the collision to continue seeing my patients in home care…THANK YOU LISA!) they COVERED the entire additional cost of the rental they brokered me getting in the first place. (THANK YOU GABBIE AND JOSEPH!) You see, if my collision had occurred in 2019, my car would have been done within the first month and the 30 days or rental coverage from my insurance company would have been adequate. However, in 2021, getting materials for ANYTHING is complicated! United kept me INFORMED (THANK YOU JOE!), CALM (THANK YOU GABBIE AND LISA!) and kept me MOVING until my car was ready. Now, let’s talk about the craftsman ship that Joe (the manager of the production floor) and Joseph (the owner of the shop) used to get my baby back to me. I can’t tell that anything ever happened! The repair work is, in no uncertain terms, seamless. WHAT’S MORE: they returned my baby to me clean as a whistle! I hope that you don’t ever need United Auto Collision, but if you do…do whatever you have to do to get them to handle the work. You’ll be glad you did…believe me. ~ Tony Cheslock.

rasul harris

★★★★★

3 years ago

I have 4 cars bmw corvette gmc savanna and maximum and I would never let another work on my car theses people are amazing Joseph United auto collision center is where I want to be fast detailed work always calling updating u on what’s going on with your vehicle . Thank Joseph I appreciate your work.

Beverly Mcherrin

★★★★★

10 months ago

I love United Auto group. I can always depend on Joseph to take care of all my car needs.  My son introduced me to Joseph over 5 years ago, I introduced my sister to Joseph now he takes care of all my family car needs.  He does an exceptional job on repairs and takes the worries out of the process and puts me at ease knowing I am in good hands after being in an accident.  I recommend all of my friends to Joseph, and they love him.  The atmosphere is friendly, and you can depend on excellent customer service with Gabby.  No one fixes my car except Joseph at United Auto Group he keeps it looking brand new.

moniece walker

★★★★★

2 years ago

Tom did an amazing job on my car, the back was rear ended and damaged severely to the point where my trunk couldn’t close, and now it looks brand new like when I first got it! Highly recommend their services, very professional and they kept constant communication with me, through this process.

danielle day

★★★★★

3 years ago

So happy with the outcome of the work done by this shop. Joseph was so helpful from the first phone call we had and the staff was so nice. It put me at ease knowing I had my car in the right hands. The car looks good as new and was done in a timely manner!

Raenita Robinson

★★★★★

3 years ago

I throughly enjoyed the service here. I knew I was leaving my car in good hands from the moment I talked to Gabby. She was quick and efficient at answering my questions and addressing my concerns. All of the other shops in the area kept giving me the run around due to the national shortage on parts. United was the only place that I called that offered to take my car the same day I brought it to them. They did a beautiful job with the repairs. It looks brand new! I highly recommend!

Marlon Dean-Duru

★★★★★

3 years ago

This guy does good work. The insurance company that was handling my car wanted to total out my car but I took to United auto and Joe took care of everything from start to finish… I love this place and will keep coming back and back

Aliya Way

★★★★★

3 years ago

Joseph is a man of his word. He told me he would make my car look new and that’s exactly what was done. I was so worried I was going to loose my car and he stuck with me and made sure that didn’t happen. I really appreciate all he’s done and his staff is amazing as well. Keep up the great work.

Roy

★★★★★

2 years ago

I recently had the pleasure of receiving exceptional service for my car at United Auto Collision, and I can't say enough positive things about my experience. From start to finish, their team went above and beyond to ensure that my car was restored to its original condition with utmost care and precision. First and foremost, the staff at United Auto Collision were incredibly friendly and professional. They greeted me warmly and took the time to listen attentively to my concerns about my car. Their expertise and attention to detail were evident from the moment I walked through their doors. Throughout the entire repair process, United Auto Collision kept me well-informed about the progress and any additional issues they discovered. Their communication was clear and transparent, which gave me peace of mind and reassurance that my car was in the best hands. The quality of the repairs performed on my car was truly outstanding. The team at United Auto Collision demonstrated their mastery of their craft by restoring my vehicle to its pre-accident condition. The attention to detail was impeccable, and I couldn't even tell that there had been any damage in the first place. The paintwork, panel alignment, and overall finish were flawless, making my car look as good as new. Beyond the excellent workmanship, I was impressed by the efficiency and timeliness of the service. United Auto Collision completed the repairs within the estimated timeframe, which minimized any inconvenience for me. Their commitment to delivering high-quality work promptly is truly commendable. I must also mention the exceptional customer service I received throughout the process. The team at United Auto Collision was friendly, courteous, and always willing to answer any questions I had. They genuinely cared about my satisfaction and went the extra mile to ensure that I had a positive experience. In conclusion, I highly recommend United Auto Collision for their outstanding service and expertise. Their attention to detail, transparent communication, and commitment to customer satisfaction set them apart from the rest. If you're in need of car repairs or collision services, look no further than United Auto Collision - they will exceed your expectations and provide you with an exceptional experience from start to finish.

Lakeya Gamble

★★★★★

a year ago

Gabby and Joe did an AMAZING JOB on my 2021 Kia Seltos !!!!! They stayed in communication and left me updated with my car if I could give these guys 100 stars I would my car looks brand new !!!!! Thank you !!!!

Muneeb Khan

★★★★★

3 years ago

My car was near totaled in an accident and I brought it to United thanks to google. Lol. I was paying out of pocket, so United worked with me to fix the car at a great price. Along the way, they discovered other issues, which they also fixed in a timely manner. The car looks great now! Very glad that I went with them!

Shay Hall

★★★★★

2 years ago

Joe and the crew did amazing job with my car. The color of my car was so odd to find, but they revamped it and made it happen. Truly, thankful for all the help. Recommended 10 stars if I could!

Bafode

★★★★★

2 years ago

Joe, his son, and Gabby are excellent. It feels like a family in there. They were very professional and answered all of my questions. Unfortunately, someone hit my car and caused a fender bender. It was very stressful, but United Auto made dealing with it easier. After I got the money for the quote, the process of getting my car back to normal was smooth. I would recommend this place to anyone who’s experienced an auto accident. Thank you so much, you guys!!! 😀👍

keyia allen

★★★★★

a year ago

Joe and his Team really took care of me. I thought my car was totaled but instead it’s Totally Awesome. He is a man of his word and his first words were I got you and he did just that. Thank you sooooo very much.

Markeyes Justice

★★★★★

8 months ago

My car was sideswiped and United did an amazing job with my car. Everyone here makes sure you are very well taken care of and the job is done right the first time. Beautiful quality work done to my car.