Universal Automotive Service

Simona Escobar

★★★★★

Edited 7 years ago

Jon is the best! Always honest and fair! He has been taking care of our family vehicle for years! I knew he was the mechanic for us from the 1st visit! I was referred to him from a guy at Auto Zone for a second opinion on recommended repair. Jon sent me away and said it was an unnecessary repair and told me what signs to watch for to know when it was really needed! He's worthy of your business! Also, if he can't help you with your needs he'll more than likely have a referral and phone number for friend or another shop that can help!

Tehana Fatima Weeks

★★★★★

10 years ago

These guys are good, honest mechanics. They are friendly and always give great deals. I've been going to them since I bought my car three years ago. They checked it out for me to make sure it would be a good second hand purchase, gave me the green-light, and they were right.

Emily Popa

★★★★★

3 years ago

The service was excellent and fast and the price was the lowest I’ve ever seen for a synthetic oil change. It’s rare to find honest mechanics, but I really trust John after this great experience. I’ll definitely be back anytime I need any service they offer here.

Alima Lee

★★★★★

3 years ago

I love John ! Knowing I can leave my car here and not be overcharged or over estimated makes me feel at peace bc I don’t know the first thing about car repair. Trust is so important to me and John and his team are honest and reliable.

Molly Teter

★★★★★

2 years ago

I called John asking if he could fit my car into his schedule and he was kind enough to accommodate a same day service. My brakes were acting funny and he replaced the master brake cylinder for me. Fast, reasonable, honest, and very helpful.

Schafer

★★★★★

4 years ago

I've been going to this shop for about 6 years and they've always done me right. John is a great mechanic and he's to the point. He's always tried his best to get me a good deal, and I've never had problems with my car after his work. I definitely recommend this place. Finding a good mechanic isn't always easy, but you can find one here, I promise you.

Joe Skala

★★★★★

10 months ago

Have taken our cars to John and his crew for years and wouldn't consider going anywhere else. They always do great work at a reasonable price.

Michael A. Burbank

★★★★★

a year ago

I find their service to be fairly priced and completed in an efficient manner. I believe John is a trustworthy owner and operator. As a Honda pilot owner it’s the only place I go to. I recommend this repair shop for anyone driving a Japanese vehicle.

Arturo De Vera

★★★★★

a year ago

Great honest mechanic, very impressed. I had a problem with my girlfriend’s car. I called three places before going here around 1pm in the day. They all said they were busy and told me to come another day, they also quoted me an estimate that was double what I paid for here. When I called this mechanic shop, John he told me to come right over even though this place seemed busy when I arrived. He took care of the problem right away and was out of there within 20 minutes. The work was quality and he did not try to upsell me at all. John has a client from now on and will be going here for all my mechanic needs.

Kathy

★★★★★

a year ago

I've lived in Lincoln Heights my whole life, and I wish I'd come here sooner. I got a tune-up done this morning, and my car was done and ready to go in less than an hour. John was great! He was quick, cordial, honest, and gave me the same prices he had previously given me over the phone. I highly recommend this place to everyone!

Javi rodriguez

★★★★★

4 months ago

This place does not disappoint it has great pricing, fixes all types of issues, and has easy processing.

Alias Arts

★★★★★

6 years ago

Love this place John & his crew aways give me and my Privia Fair Honest Work! I greatly appreciate their service not to mention they are Fast. ☝️😎

Josh Cloud

★★★★★

2 months ago

i recommend this shop to all of my friends. Fast and honest service.

C. Van Nguyen

★★★★★

10 months ago

These guys are awesome. Car dealership was charging a fortune for a coolant fluid service, so I called around different spots for prices and these guys had the highest ratings with a great price. When I was cashing out, the guy asked how many miles were on my car, and wrote out 4 things he thought I should consider in such a genuine, factual way that I felt like he was way more trusty than dealerships. I ended up coming back for another service, and when I was following up on the recommendations, they called me to flag that one of the things they recommended looked like it was already done (I had gotten it done at another body shop and got lost in the terminology). I always have a fear of being taken advantage of, and these guys are so honest. 10/10

Aleksei Trifonenko

★★★★★

a year ago

Recently, my radiator broke, and I went to Universal Automotive Service. They inspected the car right away, gave me a quote, and quickly got to work. The car was fixed and returned on the same day. Everything was done efficiently and without delays. I highly recommend this service!

Emil Kodabakshi

★★★★★

8 months ago

I would highly recommend this shop to anybody who has car repairs or maintenance to do. After an accident, the insurance company and the repair shop was freaking out about the car with extremely insanely high prices to repair and long delays. Nothing was happening. I then got my car out of there and brought it over to this shop. They gave me a great price and it never went up. The car looks brand new when I picked it up and they did it quickly, efficiently and did a good job. I would definitely use this shop again. They even ended up repairing some small things for me here and there that wasn’t connected to the original damage. It was extra. Great service!

Robert Thorogood

★★★★★

2 months ago

I’ve been coming here with my beat up Volkswagen golf for three years now And they are super straightforward with me and tell me this is worth it and that’s not worth it. Don’t waste your money kind of mechanic and I love that