Universal Automotive Service

C. Van Nguyen

★★★★★

10 months ago

These guys are awesome. Car dealership was charging a fortune for a coolant fluid service, so I called around different spots for prices and these guys had the highest ratings with a great price. When I was cashing out, the guy asked how many miles were on my car, and wrote out 4 things he thought I should consider in such a genuine, factual way that I felt like he was way more trusty than dealerships. I ended up coming back for another service, and when I was following up on the recommendations, they called me to flag that one of the things they recommended looked like it was already done (I had gotten it done at another body shop and got lost in the terminology). I always have a fear of being taken advantage of, and these guys are so honest. 10/10

Josh Cloud

★★★★★

2 months ago

i recommend this shop to all of my friends. Fast and honest service.

Alias Arts

★★★★★

6 years ago

Love this place John & his crew aways give me and my Privia Fair Honest Work! I greatly appreciate their service not to mention they are Fast. ☝️😎

Javi rodriguez

★★★★★

4 months ago

This place does not disappoint it has great pricing, fixes all types of issues, and has easy processing.

Kathy

★★★★★

a year ago

I've lived in Lincoln Heights my whole life, and I wish I'd come here sooner. I got a tune-up done this morning, and my car was done and ready to go in less than an hour. John was great! He was quick, cordial, honest, and gave me the same prices he had previously given me over the phone. I highly recommend this place to everyone!

Arturo De Vera

★★★★★

a year ago

Great honest mechanic, very impressed. I had a problem with my girlfriend’s car. I called three places before going here around 1pm in the day. They all said they were busy and told me to come another day, they also quoted me an estimate that was double what I paid for here. When I called this mechanic shop, John he told me to come right over even though this place seemed busy when I arrived. He took care of the problem right away and was out of there within 20 minutes. The work was quality and he did not try to upsell me at all. John has a client from now on and will be going here for all my mechanic needs.

Michael A. Burbank

★★★★★

a year ago

I find their service to be fairly priced and completed in an efficient manner. I believe John is a trustworthy owner and operator. As a Honda pilot owner it’s the only place I go to. I recommend this repair shop for anyone driving a Japanese vehicle.

Joe Skala

★★★★★

10 months ago

Have taken our cars to John and his crew for years and wouldn't consider going anywhere else. They always do great work at a reasonable price.

Schafer

★★★★★

4 years ago

I've been going to this shop for about 6 years and they've always done me right. John is a great mechanic and he's to the point. He's always tried his best to get me a good deal, and I've never had problems with my car after his work. I definitely recommend this place. Finding a good mechanic isn't always easy, but you can find one here, I promise you.

Molly Teter

★★★★★

2 years ago

I called John asking if he could fit my car into his schedule and he was kind enough to accommodate a same day service. My brakes were acting funny and he replaced the master brake cylinder for me. Fast, reasonable, honest, and very helpful.

Alima Lee

★★★★★

3 years ago

I love John ! Knowing I can leave my car here and not be overcharged or over estimated makes me feel at peace bc I don’t know the first thing about car repair. Trust is so important to me and John and his team are honest and reliable.

Emily Popa

★★★★★

3 years ago

The service was excellent and fast and the price was the lowest I’ve ever seen for a synthetic oil change. It’s rare to find honest mechanics, but I really trust John after this great experience. I’ll definitely be back anytime I need any service they offer here.

Tehana Fatima Weeks

★★★★★

10 years ago

These guys are good, honest mechanics. They are friendly and always give great deals. I've been going to them since I bought my car three years ago. They checked it out for me to make sure it would be a good second hand purchase, gave me the green-light, and they were right.

Simona Escobar

★★★★★

Edited 7 years ago

Jon is the best! Always honest and fair! He has been taking care of our family vehicle for years! I knew he was the mechanic for us from the 1st visit! I was referred to him from a guy at Auto Zone for a second opinion on recommended repair. Jon sent me away and said it was an unnecessary repair and told me what signs to watch for to know when it was really needed! He's worthy of your business! Also, if he can't help you with your needs he'll more than likely have a referral and phone number for friend or another shop that can help!

Crystal Star Orozco

★★★★★

4 years ago

I'm so glad I found my new stand up mechanic. As many of us know it's hard to find good and honest people, took me a while to find another family mechanic I can trust. I will definitely recommend them to everyone. Fair prices and straight to the point. 👍🏽

Deb T

★★★★★

12 years ago

John runs one of the best auto repair shops in Los Angeles. They are the most honest and trustworthy auto mechanics, between he and his brother Denny along with his father and the others in this family-run car repair shop. They are so reasonable, won't nickel and dime you, and will try to save you money by giving cheaper alternative options. Even though I don't live 5 minutes away in Lincoln Heights where they're at, I don't mind the 15 min drive for the peace of mind from the service they've given me all these 20+ years in fixing my cars.

Courtland Budd (TheInaneRambler)

★★★★★

3 years ago

My splash guard got shredded and was scraping the ground as I drove I went on a day where they weren't too busy and they were able to pull off the broken one in a couple of minutes and install the replacement when I got it a week later Extremely fair price. Very friendly team. Will be returning in the future for anything they're able to do 😁