University Automotive

Jules Brown

★★★★★

4 months ago

Good service and friendly staff. They fixed my car quickly and the price was fair. Clean garage and professional work. I'd rate it 5 out of 5

Paul walden

★★★★★

4 months ago

University automotive is hands down the best shop around in the Sacramento area , anytime anything has failed in my pick up they never cease to assess the exact problem and eliminate the issue immediately!!! Grady and Tony are world class professionals in the industry. I will never go anywhere else as long as I live. An on top of that their repair warranties are twice what anywhere else will provide , that alone to me goes a long way for comfort.

Josh Anderson

★★★★★

5 months ago

I had my oil changed here recently. The atmosphere was very inviting and they were done with my vehicle very quickly. Nick helped me at the front desk and was very welcoming. I will be coming back here for other services in the future. Thanks again.

Anne Steinhauer

★☆☆☆☆

4 months ago

I am new to Sacramento and was looking for a car repair shop. I received a flyer for University Automotive and wanted to check them out as they were near where I lived. According to their report, I had a rear main seal oil pan gasket leak, and I needed to replace the fluids in my transfer case, front differentials, and rear differentials. They quoted me over $10,000 to repair these items. I refused service and picked up my vehicle. I just took my car to the dealer, and they didn't find any of the issues University Automotive found. Further, if there is a leak in the oil pan gasket, this service could be added to the 90,000-mile service, reducing costs, and should be somewhere around $2000-$4000, not over $10,000. Be very careful when working with this shop. I will not be going back.

Gwendolyn Bruen

★★★★★

4 months ago

You cannot compete with the level of customer service provided at this place. The wait times are short, the service is thorough . I go here for my routine maintenance and unexpected problems I may have with my car. After working with Grady one time I ask for him every time! He is straightforward and honest about business and is a pleasure to talk to in the process. Can’t recommend this place enough! I tell all my friends and family to go here and ASK FOR GRADY

Martin T

★★★★★

4 months ago

Nick took care of me and had amazing service. Nick helped me with the repairs on my car and recommended me what to do going further. The whole staff had great attitude and offered complimentary drinks and snacks.

Brooke Kari

★★★★★

2 months ago

Attention Ladies-If you are exhausted doing the whole routine of researching parts and prices before you take your vehicle in, arranging for Dad's brothers, neighbors or friends who can "walk in with you" in hopes that this will avoid being taken advantage of IS OVER! After researching the parts and labor for my automotive repair, and had my Dad on standby on cell phone if needed! I was ready for the negotiation process that usually follows! I walked in with no appointment expecting a long wait which is standard for repairs but instead I was told my car would be looked at within 10 mins, the repair was reconnecting a simple part which was done within 5 mins AT NO CHARGE! This was my first time using this auto body shop but absolutely not the last! I have since referred 1 other friend and she paid significantly less than previous quoted from 2 other auto body shops. This company is honest! I am a customer for life!!

Christina Antonsson Nugent

★☆☆☆☆

Edited 4 months ago

It's taken me a bit of time to write this review. I couldn't decide whether to do it. I like to give folks the benefit of the doubt, but... This shop gave me an estimate of over $5K to fix my son's car. So I called a person I trust, who told me that if the car was running when I brought it in (which it was), it was impossible that any problem with it could cost that much to fix. So I got a 2nd opinion. Another shop (also properly licensed, etc.) fixed it for $1400. It's been a few months. The car is fine. Update to my review: In response to my review, I received the attached text message. Readers will reach their own conclusions. I decline the offer.

Adriana C

★★★★★

4 months ago

As a new mom, I am so grateful to have a honest, helpful and nice automotive shop to help me with my car's needs! I've been coming here for years and when I've needed something more than an oil change, my car is repaired in a timely manner & reasonably priced! 💚 Everyone at University Automotive are great people to have to interact with. I recommend this place to everyone I know and don't know too! 😄

Timothy Johnson

★★★★★

5 months ago

This was my first visit to this shop. Its very close to my address and where I work. I dropped my Camry of in the morning and was dropped off to my apartment. They got to it before 2 and text me possible issues and non issues using a link and before I could finish I got a phone call about my car. They were able to adress some immidiate issues before end of day. They picked me up and brought me back to the shop to pick up my car. They are very friendly. I felt like a regular customer before starting my check in for the car. Looking forward to bringing our cars in for service or repairs. They were able to give me a discount which made a difference for me.

Jason Tobey

★★★★★

4 months ago

⭐️⭐️⭐️⭐️⭐️ I had an excellent experience at this automotive shop! From start to finish, everything was easy and stress-free. They even offer a free pick-up and drop-off service, which made things super convenient. The staff behind the front desk were friendly, professional, and never pushy about extra services — a rare find these days. The pricing was very reasonable, and I ended up paying much less than I expected compared to other shops. The waiting area was clean and comfortable, and the snack counter was fantastic — a great touch while you wait. I’d absolutely recommend this place to anyone looking for honest, quality automotive service with great customer care

Crystal Bailey

★★★★★

9 months ago

This place is so cute! The whole staff was in a great mood, laughing and having fun. Great atmosphere at this location. Awesome customer service. Complimentary chips, coffee, and water.They also provide rides to drop you off at home and pick you back up when your vehicle is done. It doesn’t get any better than this! Hands down the best automotive shop I have ever been to.

Ashley Hanes

★★★★★

3 weeks ago

Friendly, honest and very helpful! They changed my oil for a very reasonable price and gave me a ride to and from the shop. I will definitely be back for all of my auto repair needs!

jon zeno

★★★★★

3 weeks ago

By far the best shop I've had the experience of service with. Everyone goes above and beyond to give excellent service for whatever you need. Special shout-out to Nick for keeping my car on the road. Forever customer here.

Mara J

★★★★★

a month ago

Mr. Charlie has been incredibly helpful and trustworthy. When my car first broke down, he gave me honest advice and even suggested reliable cars for me. He knows vehicles inside and out, and I felt confident following his guidance — I’ll never forget it. I highly recommend this company to anyone looking for a knowledgeable and dependable person to help with their car service.

Robert Feda

★★★★★

3 weeks ago

Everyone at University Auto was helpful, caring and courteous to resolve my mechanical issues with my car. even down to the courtesy shuttle driver who picked me up when it was serviced. Everyone was One team, One goal focused on the Customer! Very grateful ! Thanks Robert

Robert Simpson

★★★★★

3 weeks ago

University automotive is my go to auto body shop. They have excellent customer service, and they provide high quality service to our cars. They’re very transparent, and I’ve never felt they were trying to take advantage. They even stopped service and told me to call my insurance company when they realized part of the damage was covered in order to help me save some money before they continued repairs. I’ll only take my cars to University auto.