University Automotive

jon zeno

★★★★★

3 weeks ago

By far the best shop I've had the experience of service with. Everyone goes above and beyond to give excellent service for whatever you need. Special shout-out to Nick for keeping my car on the road. Forever customer here.

Ashley Hanes

★★★★★

3 weeks ago

Friendly, honest and very helpful! They changed my oil for a very reasonable price and gave me a ride to and from the shop. I will definitely be back for all of my auto repair needs!

Crystal Bailey

★★★★★

9 months ago

This place is so cute! The whole staff was in a great mood, laughing and having fun. Great atmosphere at this location. Awesome customer service. Complimentary chips, coffee, and water.They also provide rides to drop you off at home and pick you back up when your vehicle is done. It doesn’t get any better than this! Hands down the best automotive shop I have ever been to.

Jason Tobey

★★★★★

4 months ago

⭐️⭐️⭐️⭐️⭐️ I had an excellent experience at this automotive shop! From start to finish, everything was easy and stress-free. They even offer a free pick-up and drop-off service, which made things super convenient. The staff behind the front desk were friendly, professional, and never pushy about extra services — a rare find these days. The pricing was very reasonable, and I ended up paying much less than I expected compared to other shops. The waiting area was clean and comfortable, and the snack counter was fantastic — a great touch while you wait. I’d absolutely recommend this place to anyone looking for honest, quality automotive service with great customer care

Timothy Johnson

★★★★★

5 months ago

This was my first visit to this shop. Its very close to my address and where I work. I dropped my Camry of in the morning and was dropped off to my apartment. They got to it before 2 and text me possible issues and non issues using a link and before I could finish I got a phone call about my car. They were able to adress some immidiate issues before end of day. They picked me up and brought me back to the shop to pick up my car. They are very friendly. I felt like a regular customer before starting my check in for the car. Looking forward to bringing our cars in for service or repairs. They were able to give me a discount which made a difference for me.

Adriana C

★★★★★

4 months ago

As a new mom, I am so grateful to have a honest, helpful and nice automotive shop to help me with my car's needs! I've been coming here for years and when I've needed something more than an oil change, my car is repaired in a timely manner & reasonably priced! 💚 Everyone at University Automotive are great people to have to interact with. I recommend this place to everyone I know and don't know too! 😄

Christina Antonsson Nugent

★☆☆☆☆

Edited 4 months ago

It's taken me a bit of time to write this review. I couldn't decide whether to do it. I like to give folks the benefit of the doubt, but... This shop gave me an estimate of over $5K to fix my son's car. So I called a person I trust, who told me that if the car was running when I brought it in (which it was), it was impossible that any problem with it could cost that much to fix. So I got a 2nd opinion. Another shop (also properly licensed, etc.) fixed it for $1400. It's been a few months. The car is fine. Update to my review: In response to my review, I received the attached text message. Readers will reach their own conclusions. I decline the offer.

Brooke Kari

★★★★★

2 months ago

Attention Ladies-If you are exhausted doing the whole routine of researching parts and prices before you take your vehicle in, arranging for Dad's brothers, neighbors or friends who can "walk in with you" in hopes that this will avoid being taken advantage of IS OVER! After researching the parts and labor for my automotive repair, and had my Dad on standby on cell phone if needed! I was ready for the negotiation process that usually follows! I walked in with no appointment expecting a long wait which is standard for repairs but instead I was told my car would be looked at within 10 mins, the repair was reconnecting a simple part which was done within 5 mins AT NO CHARGE! This was my first time using this auto body shop but absolutely not the last! I have since referred 1 other friend and she paid significantly less than previous quoted from 2 other auto body shops. This company is honest! I am a customer for life!!

Martin T

★★★★★

4 months ago

Nick took care of me and had amazing service. Nick helped me with the repairs on my car and recommended me what to do going further. The whole staff had great attitude and offered complimentary drinks and snacks.

Gwendolyn Bruen

★★★★★

4 months ago

You cannot compete with the level of customer service provided at this place. The wait times are short, the service is thorough . I go here for my routine maintenance and unexpected problems I may have with my car. After working with Grady one time I ask for him every time! He is straightforward and honest about business and is a pleasure to talk to in the process. Can’t recommend this place enough! I tell all my friends and family to go here and ASK FOR GRADY

Anne Steinhauer

★☆☆☆☆

4 months ago

I am new to Sacramento and was looking for a car repair shop. I received a flyer for University Automotive and wanted to check them out as they were near where I lived. According to their report, I had a rear main seal oil pan gasket leak, and I needed to replace the fluids in my transfer case, front differentials, and rear differentials. They quoted me over $10,000 to repair these items. I refused service and picked up my vehicle. I just took my car to the dealer, and they didn't find any of the issues University Automotive found. Further, if there is a leak in the oil pan gasket, this service could be added to the 90,000-mile service, reducing costs, and should be somewhere around $2000-$4000, not over $10,000. Be very careful when working with this shop. I will not be going back.

Josh Anderson

★★★★★

5 months ago

I had my oil changed here recently. The atmosphere was very inviting and they were done with my vehicle very quickly. Nick helped me at the front desk and was very welcoming. I will be coming back here for other services in the future. Thanks again.

Paul walden

★★★★★

4 months ago

University automotive is hands down the best shop around in the Sacramento area , anytime anything has failed in my pick up they never cease to assess the exact problem and eliminate the issue immediately!!! Grady and Tony are world class professionals in the industry. I will never go anywhere else as long as I live. An on top of that their repair warranties are twice what anywhere else will provide , that alone to me goes a long way for comfort.

Jules Brown

★★★★★

4 months ago

Good service and friendly staff. They fixed my car quickly and the price was fair. Clean garage and professional work. I'd rate it 5 out of 5

Pullen

★★★★★

6 months ago

I stopped in here after I ran something over on the highway and a piece of my car's under carriage came undone. I was in a rush to drive somewhere, so stopped in and asked if they would be able to repair it. I was helped immediately, and sat down expecting at least a half hour of work. Within five minutes, the car had been repaired, and the gentleman at the counter said no charge because it was a simple fix. You don't see that kind of kindness anymore. If I could give them 10 stars out of 5 I would!

Karen

★★★★★

3 months ago

Incredible customer service and transparency. Really enjoyed the staff, and the support in getting my car in shape. Love this place and will continue to use their services.

lori

★★★★★

4 months ago

This is the only place I will trust with my Mercedes. Nick at the front desk is very professional who will listen and will take care of all of your car needs. If you haven’t tried them you should, you won’t be disappointed.