Reviews
Martha Marquez
I love this place. It’s my favorite to go to in the city and always recommend them, they are fast and thorough. Toby was very nice and ensured everything I needed was taken care of. Kept me up to date.
★★★★★ Edited 4 months ago
Randell Johnson
The oil change attendant (Emmit) was very helpful and professional. Emmit was kind and considerate and made the experience enjoyable. The oil change was performed quickly and efficiently. The visit was one that I plan to repeat for the next oil change.
★★★★★ 3 months ago
Mike St John
Valvoline location could not service my vehicle. The GM recall on the 6.2 engine requires a 0-40w oil which to my surprise was not available. Left location and went to dealer for service. This needs to be addressed as there are many of these vehicles in this situation. This was surprising and inconvenient to me and your employees. Thanks
★★★☆☆ 2 months ago
FLAGNATION
The young men did a great job. I didn’t have to wait long also. I really appreciate them.
★★★★★ 4 months ago
Andrew B
I was serviced by Luis and his crew with concern of my needs and a desire to provide excellence. They even brought to my attention of a blinker out and offered to replace. I am a returning customer & I will continue to trust Valvoline @ Wadley.
★★★★★ a month ago
Cameron Walker
Service for my oil change was excellent. My vehicle is a bit difficult but they managed it well. They also aired up tires, checked fluid levels. Signals, etc
★★★★★ 2 months ago
David Bridges
Charles really took care of my vehicle. It seemed like he really took pride in customer service. Pleasant, steady and cleaned up afterwards. Nice too see in Midland.
★★★★★ 2 months ago
Sam Fields
I have gotten my oil changed here for several years. They always do a good job. Recently Luis worked on my car and was very helpful.
★★★★★ a month ago
Kaitlyn Olivia
Toby was the main person I spoke to and is the only name I got, but the whole team took great care of me. They caught that my oil cap was not threaded right and was leaking oil, and when they didn’t have the proper cap to replace it the manager went to autozone to buy me one. They kept me updated as to what was happening the whole time and was overall one of the most pleasant experiences you could have when something unexpected pops up with your car.
★★★★★ 4 months ago
Shane Wagner
I’ve used the other valvoline locations in the area in the past, with 0 issues! Yesterday 9/24/25 I stopped at this location. They did the oil change and everything went great, then at the end I was shocked to pay $122! They used full synthetic!!! My truck does not call for full synthetic, the other locations will 1. Ask if I want it Or 2. Put the same oil I always get that is on file! Dude acted like he did nothing wrong and said “the price is that different… that’s bull crap it’s double the price! I’ll be doing my own oil changes again from now on. Also they did NOT check tire pressure like they say they do, place is a scam…. Avoid at all cost.
★☆☆☆☆ 5 months ago
Brittany Watson
Jasper helped me verify that my company's vehicle maintenance program would cover the services I requested. He also verified which services they completed on my last visit. Very helpful!
★★★★★ 2 months ago
D_Fat_Pat
Dimas is the man! From the time I pulled in I knew I was in good hands! He was attentive, calm, knowledgeable, took his time to answer any questions and did a thorough job. My family and I appreciate that there is still people out there that genuinely care about their customers and we appreciated the service and will continue to return. Thank you Kent Kwiq for always having such a good team of people no matter what location we go to!
★★★★★ 3 months ago
Debi Martin
I would have given a five star review because the customer service there is excellent. However, the price had gone up quite a bit since my last visit and when I questioned the nice man that I talked to, he said that the prices go up and they are not worn ahead of time, so they can't inform their customers. Honestly that really upset me. Before work begins in any automotive industry, an estimate is given. I told him that I thought he should contact the corporate office and tell them if they raised their prices that they need to tell the employees so the employee can inform the customers.
★★★☆☆ 3 months ago
Hossam
They super unprofessional, and they started making fun of me. Under their breath but I still heard him and they charge me at ridiculous coat.I never in my life.Paid two hundred and fifty dollars for oil change and didn't even have the right filter for my car.With all dead disrespect and unprofessionalism, they were very, very rude and just made me feel like unwelcome like how are you gonna call a customer broke?I heard it with my own ears but I was not gonna start a problem there because best believe this is the last time i'm ever stepping in this location or any location for all that matters worst place ever don't get your oil changes there
★☆☆☆☆ 3 months ago
Melissa Insco
Luis, was so friendly and so helpful. He explained everything and really cared about our needs. The customer service was on point. I would definitely recommend 💯 percent quick and friendly!! Thank you Luis see you next time.
★★★★★ 3 weeks ago
Caylie Dukes
Got me right in, immediately greeted me and checked my lights, and then changed my oil. It was fast and easy. Tyson and the entire staff were really nice even for it being New Year’s Eve! I go here every time.
★★★★★ 2 months ago
Adam Vickers
Went and got my oil changed at Valvoline and had a great experience. Toby was fast and efficient, also very customer forward and upbeat. I appreciate his friendly demeanor and had a few good laughs with him before I left. He also gave me the other options available at Valvoline and I will be returning to have them done. Will recommend to everyone I know.
★★★★★ 3 months ago
Sammy Daulong
Was 3 deep and out in less than 45 minutes. The crew was fast professional and courteous. My POC was Toby. Very thoughtful, communicated exactly what they were doing and did it very quickly. I observed, the crew next to me, doing the same thing. Due to my vehicle’s particular requirements and my personal preference, I supplied my own oil and filter. They cheerfully and carefully performed all tasks. One common problem in changing this filter is the dripping of oil onto the frame as it’s removed. Resulting in usually up to a week of dripping oil after the change. Zero drips in my garage. Engine bay was spotless. Just as it was before the change. I don’t know who’s running this shop, but they definitely are dialed in on customer service. Good job guys. Look forward to seeing you with all my vehicles.
★★★★★ 3 months ago
Andy D
When I showed up, they instructed me to line up for a different bay so they could begin sooner. Once in the bay, they got me taken care of so fast I didn’t have time to doom scroll! Luis and the crew were very professional and friendly…not in a “corporate” way, but in a very sincere and authentic way. Which of course is the only way that counts in my book. Will definitely use them again.
★★★★★ 3 weeks ago
Janessa Surface
My oil was changed and tires were rotated..paper said they reset the oil meter.. they did not.. oil all over the handle of my door and the front of my car.. like most places will put a protector over it. Decided to give them a second chance. Everything went good. Was able to find a couple coupons so that was good! Coupons is why I keep coming back!
★★★★★ Edited 4 months ago
