Valvoline Instant Oil Change

Jannah Vise

★★★★★

3 weeks ago

Toby was very efficient & kind! The crew worked fast, we were in and out in a timely manner! I appreciate their assistance! I’ve been coming to this location for years and they’ve always done right by me!

Hossam

★☆☆☆☆

4 months ago

They super unprofessional, and they started making fun of me. Under their breath but I still heard him and they charge me at ridiculous coat.I never in my life.Paid two hundred and fifty dollars for oil change and didn't even have the right filter for my car.With all dead disrespect and unprofessionalism, they were very, very rude and just made me feel like unwelcome like how are you gonna call a customer broke?I heard it with my own ears but I was not gonna start a problem there because best believe this is the last time i'm ever stepping in this location or any location for all that matters worst place ever don't get your oil changes there

Andy D

★★★★★

a month ago

When I showed up, they instructed me to line up for a different bay so they could begin sooner. Once in the bay, they got me taken care of so fast I didn’t have time to doom scroll! Luis and the crew were very professional and friendly…not in a “corporate” way, but in a very sincere and authentic way. Which of course is the only way that counts in my book. Will definitely use them again.

Debi Martin

★★★☆☆

3 months ago

I would have given a five star review because the customer service there is excellent. However, the price had gone up quite a bit since my last visit and when I questioned the nice man that I talked to, he said that the prices go up and they are not worn ahead of time, so they can't inform their customers. Honestly that really upset me. Before work begins in any automotive industry, an estimate is given. I told him that I thought he should contact the corporate office and tell them if they raised their prices that they need to tell the employees so the employee can inform the customers.

Terri Matthews

★★★☆☆

Edited a month ago

This visit was ok, but slow. My last visit was terrible. I had the same Company truck serviced. After I left I checked the ticket and saw I was charged for a cabin filter. No one ever opened a door. So, obviously no cabin filter was installed.i called back and talked to the white female who handled my car. She apologized and said I forgot. She said I’ll Put it in notes and we will change it next time you come in. Nothing was in notes, but they changed it anyway. I work security for my company, I am afraid she may have fraudulently been doing this regularly to company people.

Caylie Dukes

★★★★★

2 months ago

Got me right in, immediately greeted me and checked my lights, and then changed my oil. It was fast and easy. Tyson and the entire staff were really nice even for it being New Year’s Eve! I go here every time.

Amanda Maruki

★☆☆☆☆

a month ago

They drained my oil before realizing they didn’t have my filter and I had to sit and wait for them to go to another store for my filter. I was the first customer at 7 am and still waited over a hour. Horrible customer service.

Kaitlyn Olivia

★★★★★

4 months ago

Toby was the main person I spoke to and is the only name I got, but the whole team took great care of me. They caught that my oil cap was not threaded right and was leaking oil, and when they didn’t have the proper cap to replace it the manager went to autozone to buy me one. They kept me updated as to what was happening the whole time and was overall one of the most pleasant experiences you could have when something unexpected pops up with your car.

Sam Fields

★★★★★

a month ago

I have gotten my oil changed here for several years. They always do a good job. Recently Luis worked on my car and was very helpful.

Andrew B

★★★★★

2 months ago

I was serviced by Luis and his crew with concern of my needs and a desire to provide excellence. They even brought to my attention of a blinker out and offered to replace. I am a returning customer & I will continue to trust Valvoline @ Wadley.

D_Fat_Pat

★★★★★

4 months ago

Dimas is the man! From the time I pulled in I knew I was in good hands! He was attentive, calm, knowledgeable, took his time to answer any questions and did a thorough job. My family and I appreciate that there is still people out there that genuinely care about their customers and we appreciated the service and will continue to return. Thank you Kent Kwiq for always having such a good team of people no matter what location we go to!

Melissa Insco

★★★★★

a month ago

Luis, was so friendly and so helpful. He explained everything and really cared about our needs. The customer service was on point. I would definitely recommend 💯 percent quick and friendly!! Thank you Luis see you next time.

FLAGNATION

★★★★★

5 months ago

The young men did a great job. I didn’t have to wait long also. I really appreciate them.

Mike St John

★★★☆☆

2 months ago

Valvoline location could not service my vehicle. The GM recall on the 6.2 engine requires a 0-40w oil which to my surprise was not available. Left location and went to dealer for service. This needs to be addressed as there are many of these vehicles in this situation. This was surprising and inconvenient to me and your employees. Thanks

Brittany Watson

★★★★★

2 months ago

Jasper helped me verify that my company's vehicle maintenance program would cover the services I requested. He also verified which services they completed on my last visit. Very helpful!

Randell Johnson

★★★★★

4 months ago

The oil change attendant (Emmit) was very helpful and professional. Emmit was kind and considerate and made the experience enjoyable. The oil change was performed quickly and efficiently. The visit was one that I plan to repeat for the next oil change.

Martha Marquez

★★★★★

Edited 4 months ago

I love this place. It’s my favorite to go to in the city and always recommend them, they are fast and thorough. Toby was very nice and ensured everything I needed was taken care of. Kept me up to date.