Valvoline Instant Oil Change

Phil Damico

★★★★★

a month ago

Went to the Kalamazoo Cedar one last night took family member there. There was a big kerfuffle over a battery with a warranty and it not being replaced. Appears to be communication issues between the stores and their phone center and certain discrepancy how some employees handle it. However Jordan and Izzy went out of their way to bring and swap the covered new battery. They were very helpful and very appreciated. Excellent employees who went above and beyond today. Thank you. Well done good Sirs. Well done.

Jeska Sorrentino

★★★★★

3 weeks ago

Don't was amazing! He has such great customer service and the whole crew was amazing as well! You never know what kind of experience you will get now a days, but this location is always on point! Thank you!

Joshua Morris

★★★★★

8 months ago

Valvoline always knows how to make a simple thing like oil changes fun and memorable. They are a little more expensive than other shops but they do a good job at keeping your car information on file and accessible from their many locations. They definitely to work to recommend services that you can likely get done elsewhere for cheaper, but their professionalism about your choice to do what you want is very welcoming. Highly recommend.

Yvonne “VonRenay” Steward

★★★★★

2 weeks ago

The service was superb. They checked all my car's vitals. They were very jovial, and a great team. SWEET

Buu-Tran Duong

★★★★★

a year ago

Called to ask if they put air in tires since my car's tire pressure light went on, and the pleasant lady on the phone said yes and it was free! I drove there immediately, parked my sedan, and then walked in and asked the three nice guys there if I could have air in my tires. They kindly asked me to drive my car into one of the large doors, they guided my car in position to park, they asked what tire pressure I would like, to which I said I had no idea, so they put in the industry standard tire pressure. And then I was out! It took 3 minutes tops! I gave them a tip

Alex Bussler

★★★★★

4 months ago

Izzy, Cody and one other person helped me out the other day and I will be back to this oil change spot. They were so informative, quick, and friendly. Everyone was so nice, the workers clearly enjoyed each others presence and it seemed like a nice working environment. I love when I go to places and the staff seem happy, thank you so much! My car is running great and I'll be back in a couple months!

Mick Ibrahim

★★★★★

11 months ago

Absolutely outstanding service! The team provided excellent customer service from start to finish. They were friendly, professional, and transparent about the repairs needed. My car runs like new, and I couldn’t be happier with the experience. Highly recommend this shop to anyone looking for reliable and honest car service!

Mandy Neibauer

★★★★★

3 weeks ago

Donald, Sebastian, and Ethan were extremely helpful and friendly. Did a great job and got me out quickly, even with computer systems down.

Abigail Nunez

★★★★★

3 months ago

Cody and his colleague provided excellent service today. I realized I was way overdue for an oil change, even though today is Christmas Eve. I was extremely grateful that this location was open, that I was able to receive the full service oil change that I needed, and that Cody followed up on the notes from my prior visit and ensured that I replaced both filters. Thank you, Cody! Top notch customer service.

Joel B

★★★★★

4 months ago

I have never had a bad experience at this Valvoline, and I've been using it for about 2 years now on multiple vehicles. They're always polite, kind, and helpful. They're honest about what actually needs to be replaced, and they caught an early engine oil leak AND warned me about a strut problem, and told me it's not urgent but just something to keep an eye on. They're not fast, but with how honest they are and the fact that the folks I've interacted with there seem to actually care about how you and your car are doing really says a lot. Highly recommend, I can always trust they're taking care of my car.

Mary A Love-Harris

★★★★★

8 months ago

Extremely professional service and positive work atmosphere despite extreme temperatures. Kyrian changed my cabin air filter and went the extra mile. Jordan is a good Manager and made sure that he asked what we needed, and answered all questions. The other employees told jokes and treated each vehicle with care.

Mr.LoudTalker

★★★★★

2 months ago

Excellent service. While working on your vehicle they explain everything along the way and take care of anything that is wrong. Donald, one of the staff members was good explaining everything.

Abbey Smith

★★★★★

6 months ago

I want to say that I’m sure Valvoline is great overall, but this specific location has to be the best one. Every time I’ve been here, the folks working are absolutely incredible. Today was no exception! I had my oil changed somewhere else this past week and discovered last night that there was a slow oil leak. The place I took it isn’t open on the weekends, but I knew this Valvoline would probably be willing to help. I asked them to check if the drain plug was loose. Not only did they do that, but they tightened for me, checked my oil level, and even had me run my car to check that there was no more oil leak before leaving. They also gave me good tips for cleaning up the oil in my driveway. Anyway, I learned my lesson and will continue to stick with Valvoline for my oil changes. The people who work at this location all deserve raises because they are so knowledgeable, kind, friendly, and helpful every time I’m in.

wruth

★★★★★

a year ago

Wonderful experience for sure. Very patient with customers and got be educated on my car needs, as well as answering the questions I had. Talk to Donald a vet who was very friendly and a cool guy. Am glad I stopped there today and making this my regular spot for oil changes.

Ed Kodish

★★★★★

6 months ago

This was the greatest oil service I have ever had in my life. They took the time to replace the cabin air filter and that was no easy task in my 2005 VW Bug. It requires a lot of patience and knowledge which they had an abundance of. They were kind, knowledgeable, affordable, and they took pride in their work and their customer service!!! Please go see them.

Ciera Ault

★★★★★

5 months ago

Honestly one of the best experiences I’ve had at valvoline. Super nice and helpful without the pressure of having to get other services done. I wasn’t talked down to for being a woman and they explained everything super well. Will be back for sure!

Trina

★★★★★

2 months ago

Jordon and the girl working 1/21/26 did an excellent job pushing cars out today by themselves. Thank you for being courteous, quick, and friendly, professionalism.