Valvoline Instant Oil Change

Michelle Gracia

★★★★★

2 months ago

Super Friendly and helpful. Explained everything very clearly. Lots of choices for my vehicle. Went over and beyond for me. Check my battery when asked. No issues at all. Highest recommendation! Dave and Dacota the best managers ever!!

Raven Trammell

★★★★★

a month ago

I had an issue come up the day after getting an oil change, and I really appreciated how this Valvoline location handled it. They sent someone out to take a look, and Dave, the manager, took the time to help me troubleshoot what was going on. He walked me through next steps, I was able to get the part I needed, and the issue was resolved without any runaround. On top of that, my windshield wiper later froze and broke off (Michigan winter problems), and they helped me fix that too. Stuff happens, but what matters is how it’s handled—and Dave and the team were helpful, calm, and solution-oriented. Solid customer service and I’m grateful for the support.

Sia Rajgarhia

★★★★★

a month ago

Dave was super helpful and nice! He was very honest and told me what he would do if it was his own car. Great job at explaining what was going on!

Nusun Singleton

★☆☆☆☆

4 months ago

Not likely to return the employee damaged the threads on oil pan so the drain plug no longer completely tightens firmly allowing oil to leak. My vehicle was not leaking and drain plug was functioning properly prior. To add insult to injury the Assistant Manager was absolutely dismissive and kept giving excuses denying responsibility. He went as far as to blame the manufacturer exclaiming that this problem happens often because the oil pan is aluminum and drain plug steel. I am in disbelief at how the matter was handled. "Hey we destroyed your vehicle oh well, you probably are going to want to get that fixed, have a nice day." I had to immediately take my vehicle to my auto technician and have it repaired. I will be sending them the repair bill. Unprofessional, poor customer service, dishonest, and slow. The audacity of Casey's attempt to infer the drain plug wasn't damaged by his tech because he checked the torque wrench setting and it was set to proper setting. They knew they had damaged the oil pan, as it took them 20min to finally build up the courage to tell me about the problem.

Danielle Hanna

★☆☆☆☆

2 months ago

I hate to leave a bad review but I have to let people know how long this place takes. I’m currently sitting in line and I spent 40 minutes waiting to move up in line (and the car that was currently in the garage was already there, or it would have taken longer). The car directly in front of me ended up leaving because it’s taking so long. This is the third time I’ve spent close to 45 minutes/car waiting. I thought this place was supposed to be 15 minutes???? Sorry but I had to leave a review… super frustrating.

Toni Harris

★★★★★

2 months ago

Casey, the Assistant Manager was extremely thorough and friendly during my oil change. I usually do most of this myself but will return if I need any additional services in the future. Solid team here in Holland!

Mortality and Tea with Amy

★★★★☆

2 months ago

I appreciate the transparency and honesty of the employees/mechanics. I’m never pressured to spend, they inform me of everything and I feel well taken care of. They are all kind and do their job well.

Sara Rozema

★★★★★

2 months ago

They were all very nice. Let me know it may be a wait due to the car in front of me get extra services. The wait was worth it I was in and out very quickly. Have been going here since I started driving will always recommend them.

Brittney Wagenveld

★★★★★

4 months ago

I drive to the south side of Holland, even though I live in Zeeland, to go to this Valvoline. They always have what I need in stock, the staff is efficient, and friendly! Overall wait time is always significantly less. I cannot say the same about the Zeeland location. The manager here, Dave, is great!

Randall Boos

★★★★★

4 months ago

The team was great. The manager has this team well trained and ready serve. Dacota was the person to help me. Unique fellow, but overall had good communication.

Avery Bouwman

★★★★★

Edited 3 months ago

I had a great visit servicing the fleet vehicle I brought in, the techs Casey, Levy, and were quick and efficient and got things done in a timely manner. Kylsun the manager was very polite informative and ensured I had a wonderful visit. I would bring my personal vehicle here happily.

Trent Doan

★★★★★

2 weeks ago

Gave the spectrum of options, but was not pushy about additional services. Environment was warm. Thanks!

Fullback 44

★★★★★

5 months ago

Extremely professional, explained everything thoroughly showed me everything he was checking and compared it to a new one and let me decide if I wanted it changed. Didn’t force anything for sale but did recommend some things to keep in mind not sure the fellows name but everyone in the shop at south waverly 9:30am on 10/25/25 rocks!

Kelly Willis

★★★★★

a month ago

We had a great experience here with Pete! He took care of everything we needed with efficiency and with a smile. Recommend this location

Matt Gibson

★★★★★

3 months ago

Kylsun was great and very helpful with information and explanations and his team Levy and Alexis did such a professional job that I’ll be looking forward to coming back for all my car services! Thanks again for all your help!

Teresa Crawford

★★★★★

3 weeks ago

Very friendly staff and they really explained everything well so I understood what they were doing!

Geno Aleman

★★★★★

5 months ago

The staff is very caring, profession, and always want to help. I been coming her me for this past year and the service is always good and fast. Also, Valvoline always have great discounts that are on the their website or emailed. That said, the service is always good and the staff is great!!