About Business
Vann York Toyota Service is a highly-reputable Car Repair service provider based in High Point, NC. Vann York Toyota Service covers all facets of the Car Repair industry, with a focus on Auto repair shop, Auto air conditioning service, Brake shop. With over 95 reviews and an average rating of 4.3/5, Vann York Toyota Service is a trusted name in the industry. Their presence in High Point, NC ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Beth Bradley
★★★★★
9 months ago
My experience working with Van York Toyota has been nothing short of wonderful, starting with the very friendly voice on the telephone with my initial call to the dealership, to the service that was needed and recommended on my vehicle, and even including the very pleasant shuttle service provided for me. Derek Williams, the service advisor for my car, was extremely knowledgeable, pleasant and very thorough in explaining what was needed to ensure my vehicle would be repaired correctly and in a very timely manner. He gained my complete trust, which is amazing after the last few experiences I have encountered at other dealerships. I highly recommend Van York Toyota for any of your vehicle needs or issues and can attest that you will be treated with respect and kindness by everyone there.
Glenda Jones
★★★★★
2 months ago
Very good experience getting my car serviced. TW was my service rep and very helpful and personable.
Bec
★★★★★
a month ago
Service was awesome and T.W. was very kind and helpful! Thank you!
Bayan Saramah
★★★★★
2 months ago
TW provided great and extremely friendly and informative service today! Great experience
Recommitted to the Heavenly Father! Saved
★★★★★
3 months ago
T. W. was very professional and thoroughly explained what I needed to service my car. And very friendly and knowledgeable. I would recommend Vann York Toyota for all your car buying and service needs.
Jacob Garrou
★★★★★
2 months ago
Always helpful! Love TW he's the best! Good service every time
Corrine Lucari
★★★★★
5 months ago
Tom Tom did an amazing job today! He was friendly and attentive and handled everything I needed him to handle! 10/10
Gwendolyn Mims
★★★★★
3 months ago
Came in on short notice and got my service completed without any hassle. David Butler in the service department was very friendly and helpful while providing excellent customer service!
Kevin Nguyen
★★★★★
6 months ago
We have been using Van York ever since we bought our first rav4 and Tom has always been helpful and respectful every time I have had him as my service agent.
Alice Carroll
★★★★★
2 months ago
Bought my last three cars here and have serviced each one here. Great service, love the videos of what they do and what they find, love their tire specials.
Sharon Atkins
★★★★★
5 months ago
Thomas Wilde was my service rep today and he was so nice and helpful. He made sure of the services that were needed according to the mileage on my car which included tire rotation, and inspection. I was sent a video and inspection report via text and email. I bring my car here for all services. Thank you!
Rick Chick
★★★★★
2 months ago
Came in during peak hours and TW was nice enough to fit us in the schedule. He had a positive attitude despite being busy so it left a good impression on us👍
aaron harris
★★★★★
6 months ago
Tom was fantastic to work with! He made my Toyota service quick, easy, and stress-free. He explained everything clearly, kept me updated throughout the process, and made sure I felt confident about the service my car received. Great customer service and professionalism—I’ll definitely be coming back and asking for Tom next time!
Natalie Chrisman
★★★★★
5 months ago
Went to take my car to get serviced at the Toyota Van York in High Point and was very pleased with the service on my car as well as the service I received from T.W. he was nice, helpful, and get straight the the point. I will definitely be taking my car here from now on to get it serviced. It was quick and easy. Thank you so much to the great employees of Toyota. Never disappoints.
Greg T
★★★★★
Edited 5 months ago
Brittany (service rep) and my 2 mechanics were outstanding. They kept me up to date with every step of my repair. Brittany took me into the shop to speak these 2 gentlemen. (Sorry guys, I'm getting older and can't remember your names.) These gentlemen have a outstanding knowledge and experience troubleshooting Toyota vehicles. They even sent me videos of their troubleshooting steps so I understood their their conclusions. These guys are great and Brittany is a top-notch service representative.
Barbara Wike
★★★★★
3 weeks ago
Excellent service, again! I brought my 2019 Highlighter in for routine maintenance. From beginning to end of the experience, TWILDE provided information about what to expect, reviewed what was done and shared what maintenance needs are coming by next service.
Dipongkor Saha
★★★★★
3 months ago
I have been in three different states taking Toyota services. Vann York is exceptional in service. Honestly, I didn’t like it initially during my first two services but it was due to who you work with. Customer Relations Manager of Vann York is sensible and responsive and I was recommended to work with Derek Williams. This is my third service appointments with him and I am very happy with Derek’s professionalism and his commitment in providing the quality customer service. If you look for service, take Derek Williams as your Service Advisor - fiver stars!!!
Edyie
★★★★★
a month ago
I will never go anywhere else for service - let me tell you why...About two weeks ago I bought a replacement key and fob at a Costco kiosk. When I tried to use them, the ignition was a little sticky and odd so I jiggled the steering wheel and messed with the locks and it started. A few days later I went to Lowe's to buy some lumber. When I got back in the car the key would not turn on the ignition. I jiggled the steering wheel messed with the locks I sat there in the cold watching YouTube videos trying to find out what I could do to unlock it. I called and texted the car key place and ask them to help me for 4 hours and when they called back, they declared it wasn't the key. The woman said she was busy, shouted at me that it absolutely could not be the key! I called AAA and had it towed to an import car service place in Kernersville. They charged me $242 for diagnostic fee. They said that it was the lock cylinder (where key goes into ignition) that needed to be replaced and it was going to cost me $1553.00 and they said that that I needed a $253 oil change too. I'd recently had an oil change so I knew I didn't need one. I had a spare valet key sent to them and they said that that one did not work either so they were sure I needed the $1553 lock cylinder. The $1553 price seemed rather steep and it was odd that they’d say I needed a$253 oil change so I decided to compare the cost of the repair. I called Vann York Toyota in High Point and spoke to Derek in service dept. Derek gave me a quote of $1010.00 to fix the ignition, if that's what was wrong with it. That was $500 cheaper than the other quote and included REAL Toyota parts. I had the car towed to Vann York Toyota. They checked it over to see if the lock cylinder was actually the problem and then head mechanic called me and sent me a video showing me that it was NOT the lock cylinder, it was a faulty key from the car key kiosk at Costco that caused the problem! He also showed me that the spare valet key DID indeed work to start the car so I never needed the cylinder replaced, as the first car repair company had said. I just needed new keys that are programmed correctly. I’m so thankful that I trusted Derek, David and Vann York to fix my car. They saved me $1000+ on un-needed repairs. I went ahead and scheduled my next car service. In future, I will only trust Vann York Toyota to fix my car.
Ivette Nazario
★★★★★
5 months ago
TW was an amazing help and was very professional with the service. Very courteous and friendly. I love it here because everyone is always so willing to help.
Kelly Micheals
★★★★★
3 weeks ago
I had my service done today on my 2024 Toyota GR86 at Vann York Toyota, and I couldn’t be happier with the experience. Tom was fantastic from start to finish. I was greeted as soon as I pulled in, and he clearly explained what they would be doing to my vehicle. He personally showed me to the waiting area and kept everything professional and welcoming. When my vehicle was ready, they came to get me and walked me out to it. Yes, there was a bit of a wait, but it was absolutely worth it for the level of service I received. Overall, excellent service all around!
