Veldmans Service Center

Monique Hess

★★★★★

2 months ago

We called to see if there was any way they could lift our car to push the exhaust up bc it was dragging and we had no money.. they literally said bring it here and we will see what we can do! They fixed it at no cost and were excellent about it.. we can't thank them enough for helping us!!

Scott Farrisee

★★★★★

5 months ago

Veldman's did an excellent job - provided upfront quote, guidance on tire selection and was able to get me in quickly to complete the work. Pricing was competitive.

Jennifer Nyikos

★★★★★

4 months ago

My personal and business vehicles all go to Veldmans. Loren, Mike, Veronica and the entire team treat me like family. A trusted source for quality work at a fair price.

Roland Fox

★★★★★

a year ago

I have been using Veldman’s Service for my vehicles for almost 40 years. They have always come through with great work and can usually fit me into their schedule in the case of an emergency. My last visit was to repair a tire on my SUV after it picked up a bolt. I was able to drop it off after hours, leaving the keys in the lockbox, and a short description of what work needed to be done. I was able to pick my SUV up the next morning before 9am. This was just the latest example of the excellent customer service I’ve come to expect from Veldman’s!

Brent VanTuyl

★★★★★

Edited a month ago

Excellent service, quick repair time and very fair prices. I will definitely be returning

Cathy Scholz

★★★★★

Edited 10 months ago

Veldmans takes great care of their customers treats them like family. Service is always efficient I have been coming there for 35 years, and do not want to change. Thanks Veldmans. Glad to hear another generation of family is getting into the business.

Anna Neumann

★★★★★

11 months ago

We had an unexpected stop at Veldman's when we were driving thru IN from WI and a light came on in our car. They went above and beyond, stayed late to make sure we could make it to our destination and charged us a fair price. Would 100% recommend them to anyone. Thank you Mike and team!

memigonio

★★★★★

7 months ago

They were God-sent for us stranded out-of-towner travelers. Driving near South Bend late night, our minivan started to show electrical problems and we managed to park at a gas station before the battery could not hold any more charge. We called around but ended up sleeping overnight in the minivan and started calling around again next morning. Veldman's business hours started at 7am, but when we called the number at 6:30am ish, the automated message gave another emergency number, and when we call this number, Mr. Veldman himself answered, and he came by to first pick us up (a family of 4) to the shop, and then sent his towing truck right away. They showed us a breakfast restaurant nearby that was open early, where we went and enjoyed. They were sympathetic of our situation and got to work on our minivan right away. All of these were very appreciated especially aftercone place told us that they can't tow until afternoon and another place next day, and some other places did not pick calls late night or early morning. It was going to take a few hours, but they let us use their car to go to a nearby place and even made a couple of suggestions (library, museum etc). This was very kind and heart-warming. I am writing this while driving down south Indiana to continue our big road trip (my husband driving). The car is driving well! Thank you Veldman's!

Julie

★★★★★

a month ago

Great service!! Very friendly, and they even have a shuttle service!

Luis Navarrete

★★★★★

a month ago

Oil change always done correctly. Nice staff.

Bob Pastoor

★★★★☆

6 months ago

As always excellent service. Courtesy shuttle service a real plus with the drivers being courteous and conversational.

Harold Komon

★★★★★

Edited a year ago

Once again Veldmans Service Center came through for me. I'd been dealing with a very rough idle problem on my 2004 Mercury Grand Marquis for a couple years. I'd finally had enough, called Veldmans they got it in right away, replaced the pvc valve and hose and got her running like new again. They spotted a bunch of other suspension and cooling problems that needed attention, called me with an estimate, I gave them the green light and got my Merc back running and handling like new again. The price was like 35 percent lower than the Ford dealer quoted me. To top it all off they gave me a ride home when I dropped the car off for repair. Veldmans gets all my work from now on and I won't hesitate next time to give them a call.

elaine gaulin

★★★★★

a year ago

I recently went to Veldman’s for an oil change. They have been taking care of my car needs for many years now. As always, they completed the service in a timely manner at a reasonable cost. I was also reminded my tires were due to be rotated which they did free of charge since I purchased my tires there. Veldman’s staff are very knowledgeable and courteous. . . which is why I’m a long time happy customer!

Dennis Malicki

★★★★★

Edited 5 months ago

Trustworthy. Reliable. Honest. Dedicated. Family. Just a few words about Veldmans. I've been a customer for a long time, my parents were customers as well. The kindness, helpfulness and care they show is unmatched. They always keep us informed as to our needs and any issues they may find , helping keep us safe. Their work is always done in a timely matter . This is a fantastic company not only to have your vehicle serviced but like myself when you choose to come to Veldmans you will coming for a visit of your family. Thank you everyone!

Art

★★★★★

a year ago

Great automotive shop.... they have serviced my three vehicles flawlessly over the years (over a decade now). Cost effective and great maintenance, repair, tires and services. Best shop around for my money. Always helpful and dependable. Great staff. Diligent !

Katelyn Smith

★★★☆☆

a year ago

The service is almost 100% up to par, however, the customer service is lacking in ALL departments. My personally experienced issues are that, 1) when they told me I needed a wheel bearing replaced (and "replaced" it) I continued to hear the same noises I brought to their attention afterwards, and 2) the last two (2) times that I've dropped off my car for an oil change (not waited for it, since I'm able to WFH), I've had to call RIGHT before close to see if it's done, only for them to give me runaround excuses as to why they didn't call me. The most recent time, they NEVER called me and buried my car in their lot BEFORE closing time and had to dig it back out once I called. I was told on the phone that "most people just show up" when they drop off their cars for service but how in the world am I supposed to know when it's done??? I've been using this company for about 5 years and their service & care for customers has gone downhill TREMENDOUSLY.

Dawn Wooten

★☆☆☆☆

Edited 10 months ago

They will take your money and not do the work. Beware of using this place. Ask to see the new repairs and ask for old parts back. They also admitted to using used car parts on vehicles.(They have a convenient junk yard down the road for that reason.) BEWARE BEWARE BEWARE and my acura was serviced there in 2023 under a different last name. I’m the one that took you guys to court and won half my money back.