Victory Ford Kansas City

Aidan G

★☆☆☆☆

a month ago

I told them what was wrong with my car after it was towed to them. They fixed a different part and sent me back on the road for $600 . My car broke down later that day with the exact same issues. So I towed it back to them again and now they are charging me another $800 to fix the part I told them to fix the 1st time. They’ve lost my business for sure. They have offered zero compensation what so ever. To top it off, they still have my car and it’s been 4 days. No rental offered either.

Dan Foil

★★★★★

Edited 7 months ago

I cannot imagine how the buying experience could have been made any better. The professionalism of every member of the team rom start to finish was perfect. No pushy sleazy sales games. Just straightforward made a great deal and had the inventory to back it up. I actually was shocked how quickly they were able to make the deal, have the Exedition ready, explained all the amazing technology, did the paperwork, set us up for success after the sale and we were done. Amazing dealership and I could not recommend them more!

Valentina Davenport

★★★★★

a month ago

I worked with Eddie this time around and he was great. Very nice and professional. I also worked with Jason.. we love him. Both Made my process smooth. Thanks !

Stephanie Myers

★★★★★

2 months ago

Jimmy was very helpful and great. Was able to get me in and diagnose same day. I'm very grateful since it was my alternator and couldn't drive my car, definitely needed it! Thanks for being awesome!

Brandon

★★★★★

2 months ago

Great experience from start to finish. Ethan was incredibly responsive from my first inquiry and provided honest, transparent answers without any pressure. He was easy to talk to, knowledgeable, and made the entire process seamless. I couldn’t be happier with my new F-150. We’ll definitely be lifelong customers and plan to be back soon to trade in my wife’s car. Highly recommend Victory and be sure to ask for Ethan.

Melinda Williams

★★★★★

2 weeks ago

Everyone there is so helpful and knowledgeable. You are not pushed into something you don't want. Lex went out of his way to find what I was looking for. They have very affordable prices along with rebates.

Joshua Carrasco

★★★★★

3 weeks ago

Great experience buying my vehicle. My salesman, Andrew was great. He was knowledgeable and patient answering my questions. Totally recommend him to anyone who needs/wants a new Ford. My finance person Jason was also super. Didn’t try to sell me junk fees (I bought the extended warranty. Always do.). He was fast too, I was in and out quickly. I’m very pleased with my Maverick and the Victory Ford team is really great. They made a customer for life.

david hukriede

★★★★★

2 months ago

We had a great experience while buying our new truck yesterday. Andrew Mayo was great to work with. He answered all of our questions and worked us through the entire process which was extremely fast. Jason V was great with the finance part of the process. Would highly recommend them to anyone. Overall great experience for buying the truck!!!

Ralph Sorrell

★★★★☆

4 months ago

Scheduling was a breeze. Friendly service people. Took about three hours through a lunch time which was fine. Not that impressed with the tires I got considering the size and type for an explorer ST. One tire was manufactured in 2022. Two in 2024 and last was 2025

Ricky Vance

★★★★★

2 weeks ago

My wife and I can't praise our salesman Ryan Keithley enough. He was upfront, honest and made the process beyond effortless. I highly recommend you give Ryan a call when purchasing your next vehicle. I also want to praise Jay the manager and Christian in finance for being top notch gentlemen.

Sean Spence

★★★★★

6 months ago

I bought a Machi through this dealership. We did end up having a few issues, but they work through them with diligence and honesty and transparency that I absolutely appreciate it. I love my new car and I’m so glad I was able to get it from these guys. Ethan was fantastic!

Troy Butner

★★★★★

6 months ago

We got to work and had an issue with our Ford F450 spewing fuel from underneath the hood. We live about 45 minutes away, so not wanting to drive it home, I made the appointment online and dropped off that evening at Victory Ford to have it looked at in the morning. Jim was my service tech and he called to explain what the problem was and what we were looking at as far as cost and then had us back on the road the next day! Thank you Jim and the service department at Victory Ford for getting us back on the road very quickly! I will definitely be bringing my vehicle back here for service!

Michael Kreutzer

★★★★★

Edited 3 weeks ago

Salesman, Ethan, was great and answered all of our questions. Didn't seem pushy. We had our own financing and Christian, the finance guy, did a great job of explaining what our financing offered compared to what they have to offer. If all continues to go well with this vehicle, the service received now, and the service needed in the future, then we will be back. Definitely a big fan of the Victory family of dealerships.

russell vest

★★★★★

3 months ago

Friendly and professional! Andrew in sales is awesome! Great service department. This company is fair and honest from top to bottom. I wouldn’t buy , or have a car serviced anywhere else.

Zach Brown

★★★★★

3 months ago

I recently had the pleasure of working with Andrew Mayo, and I can confidently say he is one of the best sales professionals I’ve ever dealt with. From the moment I walked in, Andrew demonstrated a rare combination of product knowledge, professionalism, and genuine customer care that made the entire car-buying process smooth and stress-free. Andrew took the time to understand exactly what I was looking for and provided thoughtful recommendations without ever being pushy. His expertise was evident, and he answered every question in detail, explained features clearly, and made sure I felt informed and confident in my decision. He was patient, attentive, and truly went above and beyond to ensure I had an exceptional experience. What stood out most was his honesty and dedication. Andrew was transparent throughout the process, kept communication clear and consistent, and handled everything with an impressive level of organization and efficiency. If you’re looking for someone who genuinely cares about helping you find the right vehicle and provides first-class service from start to finish, I strongly recommend Andrew Mayo. He sets the standard for what a car-buying experience should be.

Daniel Clements

★★★★★

3 weeks ago

Good honest dealership, sales personnel , finance , As well As well as the owner was very Pleasant to work with . All around 10+ rating in my book

Andrew Guerrero

★★★★★

6 months ago

Andrew (Sales) and Christian (Finance) made this the easiest, most hassle-free car buying experience I've ever had! Andrew was patient and answered all of my questions about the Bronco Sport I purchased and Christian made the finance process a breeze! Both of these gentlemen were committed to transparency, which is rare when it comes to car sales, and you could tell they were interested in the best deal for their customers, not just their bottom line. I plan on coming back here for any future vehicle purchases and cannot recommend Victory Ford, and these two specifically, enough. Thank you both!