Volvo Cars Bellevue

harvey arnone

★★★★★

5 months ago

Visited so many dealerships over the course of our car search! The staff at Volvo Bellevue 100% stand apart from all the others (Bellevue BMW staff is great too!). We worked with Madison (sales) and Nolan (transaction paperwork). Both were personable, honest, and just great to work with. We love our new car and they really made all the difference in what otherwise could have been a stressful experience.

Aurora

★★★★★

6 months ago

I am super impressed with Volvo Cars Bellevue. 'By far the best experience I've ever had at a car dealership/purchasing a car. Jonathan Samano went above and beyond to help us out. I test drove a couple of cars, and he was very honest about everything; he didn't try to convince me to buy anything. He was kind, lighthearted, respectful, knowledgeable, and listened to all of my concerns. The first car that I made an appointment to test drive ended up being too slow for my liking. I pressed the gas and said "Oh, it's pretty slow on the get-go." He said, "Ya, it goes from 0-60 in about.. oh, maybe tomorrow." The next car I tried felt a lot better. After testing it out, I was ready to buy it. He encouraged me to wait until it was detailed and washed, but that would take hours. I'd rather not wait around, and I don't live nearby. So, Jonathan said that I could go home, and he would come pick me up when it was ready. It's over an hour drive one way! We also had issue with accessing my online bank for the transaction when it was time to complete paperwork. They were kind, patient and respectful through the process. The bank needed at least another day to verify info in order to pull out a large sum of money, so they gave me paperwork that would ensure they'd get paid, and would give me more time to sort it out with the bank. It all worked out great, and I was glad they had that option. I went home, and Jonathan picked me and my daughter up when he said he would. He was kind and respectful during the drive back to the dealership. My new car was immaculate, and he even filled the gas tank from empty to full. I drove the car home, but the temporary license plates flew off. I told Jonathan, and after work the next day, he drove another hour to come deliver new temp license plates and secure them on my new car. He refused to take a tip and said he honestly just likes to help. He renewed my faith in humanity. The car I bought has no issues, and after having such a great experience with Volvo Cars Bellevue, it makes me extra happy to drive it around and call it my own. It was most definitely worth the time and investment. I highly recommend Volvo Cars Bellevue to anyone looking for a reliable car at a good price.

Bridget Erin Upshaw

★★★★★

5 months ago

My tire exploded on i5 and the service department was more than accommodating for my last minute arrival. Even got a sweet ride to our destination (the EX90 is NICE). Everyone was friendly and helpful. It was stressful being broke down in traffic but they got me back on the road fast.

Dee Dee Vasquez

★★★★★

2 months ago

If you are contemplating the purchase of a Volvo, I highly recommend Marc at Volvo Bellevue. Of all my car shopping experiences, Marc by far, has been the most down to earth, attentive, and low pressure experiences I’ve had. He is just a super nice guy, a Volvo fanatic and very knowledgeable. He’s such a hard worker and in high demand, but if he’s busy with another customer, he’ll still ensure that you’re taken care of. Marc, thank you for the most pleasant car shopping and buying experience I’ve ever had. You are much appreciated!

Kevin Knowles

★★★★★

2 months ago

Bought my used xc90 here and the process was pretty easy and straight forward. The car had an electronic issue about 3k miles after purchase so I brought it in for service and that was easy too - they spent the extra time to help diagnose and gave me option so I didn't feel like I was getting worked over. Labor rate was higher than I'd like, but you're driving a Volvo, right? I'd definitely go back in the future.

Nathan Corin

★★★★★

2 months ago

Excellent experience picking up a new XC60 Ultra Black Edition! Everything went smoothly and I was out of there in no time. Thank you to Don and Paul for all the help, and continued assistance. I love my new car (first Volvo!) and anticipate returning in the future.

Lacey Potter

★★★★★

3 months ago

What a wonderful experience all the way around! Huge thank you to Don and Nolan you are the BEST!! We had the best experience we have ever had buying a car. Everyone was great. Don really went above and beyond for us and we could not be more grateful. Nolan was so great as well, knew his stuff, was personal, professional and kind, and what a smile! Cheers guys! We are forever grateful!

Leo Kosenkranius

★☆☆☆☆

a month ago

Parts department was honest. Service department was a nightmare!! My radio went out on my 2007 Volvo. I called Bellevue Volvo parts and they said the radio is no longer available; you might be able to get a used one but it might need to be programmed to the car. I appreciate the honest information! I got a used radio and it powered up but did not show any radio options. I called Service and they said they could program it even though the radio was discontinued. I asked if I would be charged if they could not program it. They said they would not charge me. So I brought the car and handed over the keys. A few hours later I was informed that they tried to program the radio twice but the radio would not work (same symptoms). They charged me $350 and said they reduced the labor costs because the dealership purchased the reprogramming software twice. I told them the charge was excessive and was willing to pay half the bill. They would not reduce the charge. It cost me $350 to get no value except the knowledge that the Service department is a rip off.

tony perez

★★★★★

2 weeks ago

We had an excellent experience working with Paul Carleton at Swickard Volvo in Bellevue. I highly recommend Paul. He was professional and responsive. The entire Dealership was very courteous and professional.

Pınar Kılıç

★★★★★

3 months ago

We were purchasing a car for our friend, and Ali helped us throughout the entire process. He was extremely kind, patient, and attentive from start to finish. He took the time to explain everything clearly and made sure all our questions were answered. His professionalism and genuine willingness to help made the experience smooth and stress-free. We truly appreciate his support and highly recommend working with Ali at Volvo Bellevue.

Enrico M.

★★★★★

3 months ago

We have been searching for a replacement vehicle for months. Volvo Bellevue were amazing to work with. Sasha was highly knowledgeable about the cars, how to frame their differences and comparisons and responsive to questions and considerations - many other brands and dealers involved staff that were too new / did not know what they needed to help a buyer. The finance and remaining staff were also great in helping us navigate the final details to help us bring our car home! I wish Sasha and the staff a great holiday.

Colby Mercer

★★★★★

2 months ago

Drove over from Ellensburg and had a pleasant experience with the crew at Volvo Bellevue today. Sasha was very helpful in making our trade in and purchase a success! The sales team was reasonable and we quickly came to an agreement. Appreciate Cedric in finance for helping us cruise through the paperwork and get on the road! Thanks again!

Deepika Mokkarala

★★★★★

3 months ago

Excellent service , follow up and the best price this holiday season. I got my Volvo here thanksgiving eve and they stay open to help assist met with the best purchase possible and the best deal for trade in of my old car as well. Don and Aurelio really helped make a good deal for me to make the decision easier. Would highly recommend the purchase here.

Nanna Hansen

★★★★★

3 months ago

Marc Eiler is the sole reason that we stuck with a purchase of a used Volvo from Volvo Cars Bellevue. We were met with highly competent and professional expertise, a passionate Volvo enthusiast and a salesman with flair for making us feel comfortable with the options at hand and with the car that we were the most interested in. Marc showed great interest in all details around our car purchase from sorting out exactly what we were looking for, to expertly guiding us through the many features of the car both while it was parked on the lot and while we took a test ride. We had a lot of questions and he clearly knew the car in and out. The purchase process was smooth and Marc was very patient and flexible while we discussed payment options. The car was cleaned, the battery fully charged and the tank full as well when we picked up the car (which had a lovely bow on it, nice surprise!). Thanks Marc for your guidance through the car purchase, thank you for being kind and patient, thank you for not pressuring us into something we couldn't afford or wasn't the right fit for us (something we dealt with at other dealerships previously), you made a world of difference and Volvo Cars Bellevue is lucky to have you on the team!

Andrea Ramos Moore

★★★★★

5 months ago

This location had the only color combination and trim packaging of the XC60 I wanted available. I scheduled a test online drive three days out. Ali called me to confirm and I let him know that if I loved the car we would do the deal, no fuss. Ali made sure to have the car ready for me when my husband and I showed up for our appointment. He was welcoming and no pressure, a total gentleman. I really wanted to get in and out as quickly as possible and they did their best to accommodate my request. Great experience.

hannah tammen

★★★★★

4 months ago

Had to drop my car off overnight after a breakdown. They ran diagnostics and provided very detailed feedback on things I will need to keep an eye on or address and they also resolved my issue. Great communication via text and/or call at start and end of service. You definitely pay a premium for the services there but I find it’s worth it even just for the inspection so you are informed on all maintenance needs and potential issues.

sina vadaei

★☆☆☆☆

3 months ago

AVOID at all cost. Bought a used car from them and had major mechanical problems with the car immediately. From the beginning the sales person and the manager were very snarky and making rude comments. They also lied about the condition of the car and the spec of the car on the listing. They wouldn't even take a second to listen to me or try to make things right. All they care about is the money. I even told them that I am ok selling it back and willing to lose $6k. But they weren't willing to do anything. They also sent the title of the car very late. Avoid these people if you can. The sales person are clueless and the managers are extremely rude. I am in sales as well and the minute there is a unhappy customer (let alone it being my fault) I try to make things right and not treat them like second class citizens.