Google Reviews
Hugo Enrique Latin hawk
★★★★★
Edited 5 months ago
A couple of days ago, Exotic Motors repaired my Tesla Model 3 and I would highly recommend their service. Since I arrived at the front desk, Miss Laura helped me with the entire process of starting the estimate for my Tesla. Victor, the estimator, did a great job of directing it to the insurance company to start the repair as quickly as possible. When my vehicle comes in for repair, Christian was sending me emails informing me step by step where the repair of my Tesla was. When the time came for them to deliver my vehicle, I was amazed at the great job they did, since it doesn't look like it was in an accident, the color was perfect and it looks like new again. Something I want to mention is that they delivered it to me very clean, inside and out. Everything was very satisfactory and they are a very responsible company, I highly recommend their work.
Melissa Cahoon
★★★★★
5 months ago
Excellent luxury car repair, great repair result, honest and corrective customer service action experienced. Had a bumper repair done here on our 2025 Range Rover from a parking lot hit and run. We ran into a disappointing hiccup when the bumper was disassembled (repair already initiated)- and they figured out that Land Rover mailed them a faulty replacement bumper. This led to unexpected delays for my repair. As a client with young kids, I was less than happy to have to wait longer than planned for my car to be done. Ken went above and beyond to get my new bumper asap and the job ended up completed before the original repair was even set to be done. I can’t thank this team enough for fixing my car properly (can’t tell there was ever a repair!) and going above and beyond to make an unfortunate mishap of parts still work within our original scheduled timeline. Thank you!
Melissa Acar
★★★★★
7 months ago
I had my Tesla repaired at Exotic Motor, and the experience was excellent. They provided updates twice a week, and the whole repair process was smooth and transparent—everything was exactly as they promised. The staff were polite, attentive, and professional. Compared to my previous experiences, this place is truly outstanding. I’m very satisfied and highly recommend them.
Rick Schweizer
★★★★★
3 months ago
Exotic Motors Auto Rebuild went above and beyond with outstanding customer service. The repairs were done perfectly, and I couldn’t be happier with the results. I’m extremely pleased with the entire experience and would definitely recommend them!
Patti Mann
★★★★★
7 months ago
This place was WONDERFUL!! I was devastated when after a very detailed application for a repair of significant hit & run damage to my car, my insurance company gave me an estimate that was less than HALF of any of the bids I'd received from various car repair businesses. When I came into Exotic, the lovely lady at the front desk took my information, and I was fortunate enough to meet with Ken. He assured me that they would work with the insurance company to help them understand all the details involved in achieving a proper repair. He explained that it's not unusual for the insurance company to low-ball the estimate with the assumption that the client will just take the payment, and not have the repairs done. I loved my car, and would never do that. Exotic and Ken kept me informed every few days as to the progress of my car. I was absolutely thrilled to have it eventually returned to me in pristine condition, inside and out, with the repairs performed perfectly. The only payment I owed was the deductible. The work ethic and the customer service at Exotic Motors truly reflects the excellent professionalism of this business. I'm not one normally to write reviews, but these guys really earned it!
Lisa Hou
★★★★★
a year ago
I highly recommend Victor for your Tesla repair. After I drop off the car, I don’t need to worry about a single thing until I pick up the car. He refused to use any recycled materials that insurance companies usually used in estimate to reduce the cost to make sure the repair is at the highest quality. He sent me messages every week on the progress. I haven’t found any issue with the repair so far and my car just looked as if it’s new. The only complaint I have is I needed to wait a long time for even an estimate, and the estimate was just to drive the car there to take a look and then drive back. It was not just an issue here though but generally for any Tesla repair shops around the area, so I don’t blame exotic motors for this. My car got hit in October and I got it back in May, although the damage wasn’t even that bad.
Emi Landrum
★★★★★
Edited 6 months ago
I brought my car to Exotic Motors for body work, and I couldn’t be more impressed with the experience. The staff were incredibly friendly and professional from start to finish. Their communication was top-notch—they kept me updated weekly and made sure I was never left wondering about the status of the repair. After the body work was completed, my Tesla V12 battery unexpectedly died while still at the shop. Instead of passing the issue off, the team stepped up without hesitation. They replaced the battery and even troubleshot some tricky update issues to make sure everything was running smoothly before handing the car back. It’s rare to find a shop that not only delivers excellent craftsmanship but also takes full ownership of unexpected challenges. Exotic Motors went above and beyond, and I highly recommend them to anyone looking for reliable, honest, and expert service.
Jen Shieh
★★★★★
4 months ago
Awesome staff, very informative, friendly and helpful! Ken is very attentive and professional. Worked with my insurance company effectively, and even eased my anxiety over the damage! I also appreciate weekly updates! Thank you for providing me the wonderful experience!
Shopping Tiff Tian
★★★★★
5 months ago
Victor went above and beyond during the service process! He is very friendly and professional, and patiently answered all my questions, he even planned ahead to book a rental car for me. Christian also did a great job keeping me updated about the process. This is the best experience I received with body shop services.
Ashok Swain
★★★★★
4 months ago
I had a small dent in my Telsa Model 3 car and couldn’t get an appointment anywhere else, but they were able to accommodate me right away. The entire dent repair and painting were finished within a week. Victor was amazing and extremely helpful throughout the process. Highly recommended!
Arjuna Hayes
★★★★★
a year ago
When I got in an accident in April I was pretty worried because my CT4V Blackwing is a fairly unique car and I wanted it in the hands of someone I could trust. Cadillac of Bellevue recommended Exotic Motors and, while they couldn't take my car until June, they were totally worth the wait. Ken sent me a detailed quote that made it clear he understood the car he was working with. Once they brought it in to the shop he sent me weekly updates to know how things were going. He and his team handled everything, working with the dealership and my insurance. When I finally picked up the car it was in perfect condition, down to the details like the engraved logos on the wheels. It genuinely looked and sounded as good as the day I picked it up. While I hope I never have to use their services again, I know if I ever get into trouble I'm not calling anyone but Ken and his team.
Brad Pitzel
★★★★★
4 months ago
Fantastic experience from start to end. Exotic made the repair process very easy. ...And a nice plus: the car was very clean inside and out when we picked it up (unlike Tesla service which always had us doing a major clean-up after pickup due to muddy boot prints, smears etc left by the Tesla crew)
Old Tinkerer
★★★★★
4 months ago
Exotic Motors really know Teslas. They did an excellent job with estimating, coordinating with my insurance company and repairing my Model S sooner than they committed to. They kept me informed along the way. They are just great people.
Marc Breitenstein
★★★★
☆
4 months ago
They repaired my Tesla bumper and were prompt and knowledgeable. I appreciate the work they did. I did observe very minor paint quality issues after the repair. But it's a Tesla so the paint wasn't great to begin with so it was an improvement even with the very minor blemish. If your meticulous it may be worth letting them know at drop off of your expectations, I suspect they will meet whatever expectations you set with them
Rafael Rivera
★★★★★
2 months ago
Exotic Motors is one of just two body shops in the Bel-Red area that are approved by Tesla. They take this responsibility seriously. Collaborating with their team was smooth and hassle-free. All communications and documentation were clear, and you get regular updates throughout the week, such as when the tear down starts and when painting begins.
Scot Farnwalt
★★★★★
3 weeks ago
Honestly this place is great! They are certified for many vehicles and their customer service is beyond many. If I ever needed/wanted more work done im going here. They weren't backed up when I needed service but if they were im still going here. Shaneel, one of the guys here, is the best i've ever had the pleasure of working with.
LeAnh N
★★★★★
3 months ago
I cannot say enough good things about Exotic Motors and especially Christian. From the very first call, the experience was seamless and stress free. Christian is incredibly responsive and professional. Every time I called, someone picked up immediately. I never once went to voicemail. That alone set them apart. The process of transporting my car from the tow yard to their shop was handled smoothly and efficiently, with no gaps or confusion. What truly impressed me was the level of communication. I received regular updates through text, a live tracking link to follow the progress of my car, and a detailed report that walked through everything clearly. I always knew exactly what was happening and what to expect next. This has been, without question, the best experience I have ever had with a body shop. Exotic Motors runs an incredibly organized and customer focused operation, and Christian’s friendliness, professionalism, and responsiveness made a stressful situation feel completely manageable. I cannot recommend Christian and Exotic Motors enough. If you want transparency, efficiency, and top tier customer service, this is the place to go.
Raphael Rauwolf
★★★★★
a month ago
After an accident with my Tesla Juniper, I took it here and couldn't be happier. They provided a transparent estimate, handled the insurance communication seamlessly, and fixed my door perfectly. The paint match is flawless—there’s not even a hint of previous damage! They kept me updated throughout the entire process. I’ll definitely be back for any future Tesla needs.
y0ᴜng
★★★★★
2 months ago
I'm sorry, I finally remembered to write a review here.July 2025, I was rear-ended by a Dodge Challenger, and the at-fault driver's insurance company made me wait for quite some time finally i found Exotic Motors on Google Furthermore, Ken helped me and the at-fault party's insurance company reach an agreement, and they agreed to cover the repair costs.After all of this, I finally got my fully repaired Tesla Model 3 back in early October，My car exactly the same as when I picked it up from the Tesla delivery center.Thank you Exotic and Ken!!!#Tesla
Xinghan Li
★★★★★
2 months ago
My quarter panel was scratched by another driver, and thankfully I did not have to deal with any out-of-pocket payments or billing issues. Throughout the entire repair process, Victor was incredibly helpful. The whole team — from the technicians to the front desk and everyone I interacted with — was consistently professional and efficient. They provided email updates twice a week and called immediately whenever something needed my attention. When the repair was completed, they even detailed the entire car. Honestly, the repaired area and the interior detailing made the car look brand new. After the pandemic, it feels like service quality has noticeably declined in many places due to economic pressure. But this body shop stands out. Their professionalism, efficiency, and communication are truly top-notch. Kudos to the entire team.
