Midas

kenny luan

★★★★★

2 months ago

Great experience at the Midas in factoria. They quickly diagnosed and fixed a slow tire leak and had me back on the road in no time. Friendly staff, honest service, and fair pricing. I’d definitely come back again.

Amy S

★★★★★

2 weeks ago

Always timely and honest. Michelle is wonderful and the work is fantastic and consistent. Highly recommend this shop for you maintenance needs!

Ed Abbott

★★★★★

a month ago

I have been coming to Factoria Midas since 2019 for all services required on both my Lexus RX & ES. They do a great job and very professional and friendly. It's my cars best friend.

Brian Krueger

★★★★★

a year ago

I had front brake pads and rotors replaced. They used factory parts and it was much less than what was quoted at the dealer ($735 vs. $1200). Also, their original quote was $803, I only paid $735 due to parts costing less than their estimate. Very honest. Seriously, who does that? Also asked them about plugs and transmission, they gave me quotes but said neither are due for another 10K miles. Again, they were being very honest and not charging me for something not needed right now. Very pleased and I will be back.

Trina 1

★★★★★

3 months ago

Chris is an incredibly knowledgeable mechanic who went above and beyond to help troubleshoot & fix my car problem. I really appreciate his professionalism & thoroughness in making sure that I had all the information I needed to understand the issue and how he recallibrated my engine to correct it. Thank you! 🙏🏾

Pavel Fusu

★★★★★

4 months ago

I rolled a tire into Midas that was losing air fast, thinking it might have wheel or tire damage. I was already prepared to replace the tire (about $400 + labor) or even both the wheel and tire if needed. Joel checked it right away and found it was just some dirt and grass stuck between the tire and rim. He cleaned it up on the spot, fixed the issue, and didn’t even charge me. Honest, quick, and friendly service - Joel was awesome!

cem cayiroglu

★☆☆☆☆

3 months ago

This is what i got after a $400 oil change after 1 week. I went there for an alignment and they also offered oil change. I asked them 10 times if they can do it since it is a 911. They said yes.

Daniel Kim

★★★★★

a month ago

Wanted to thank Brandon and J (at the front) for helping me put air in my tire. Very friendly and fast service :)

Akira F

★★★★★

5 months ago

I recently visited this repair shop because my car’s turn signals weren’t working even after I replaced the bulb. The team quickly inspected the issue, identified the problem, and fixed it right away at a reasonable price. They were very professional and reliable.

Lili Dodson

★★☆☆☆

7 months ago

My parents have taken their cars here for years. Usually never had any issues. My car had gone into limp mode and I took it to Midas. One of my catalytic converters went out, got my car back within two days my other one went out. My car was making a loud noise got it back a week later. In addition to that, when I got my car back it was out of coolant. A week and a half goes by my battery light comes on. I took it to a different mechanic because Midas always takes a long time on my car and having it break down a day after having it back made me lose trust. Turns out my alternator was broken; none of the internals were able to spin. This was something that the new mechanic said any mechanic should have checked in a quality control. I also got my battery changed because it was completely eroded which they also never bothered to inform me about. Two months ago we also took my car here as it was having issues like the catalytic converter was going out, as I had a check engine light on. They were unable to figure it out after having most of the day. Unfortunately their manager is out, and they don’t know what to do without them. Trust is lost at this location amongst several attempts for them to fix my car. I hope others take this review under advisory.

Qin Chen

★★★★★

7 months ago

This is a team of honest and professional auto experts you can truly trust! We had an unexpected flat tire the night before our trip to another state. We left our car at Factoria Midas and flew out for our trip with mixed feelings, worried about our car. It turns out the Midas team took care of everything seamlessly—fixing our flat tire promptly and keeping us posted via text message regularly, and last but not the least, at a reasonable cost. A sincere thank-you to the Factoria Midas team!

Allen Huxley

★★★★★

Edited 8 months ago

They could not have been nicer or more efficient! Excellent service, friendly and informative. They understood my car problem right away and fixed it up quickly. At a very reasonable price too! Top-notch car service. Thank you Midas Factorial...

Alisha Chou

★★★★★

8 months ago

Had a great experience at the Midas in Factoria! Michelle and Joel went above and beyond to help me out — I really appreciated their knowledge, kindness, and commitment to great service. They made a stressful situation so much easier. Highly recommend this location

Shijing Xian

★★★★★

9 months ago

The best experience ever. My 10yr old Honda had some weird sound while driving, I walked in the shop and made an appointment within 10 minutes. 4 days later, I dropped off my car, and they helped figure out the problems within 2 hours, also suggested fix some other problems later. Amazing engineering! I will highly recommend them.

Just a Human

★★★★★

2 months ago

They took care of my car well and nice. We’re really kind and willing to answer all my questions!!

Vince Stansbury

★★★★★

10 months ago

The team did a fantastic job, very professional. Let me know of any future issues. Job was completed on time. I did need to bring my vehicle back, but they did another inspection and fixed the issue at no charge! Thank you again for great service!

Laura P

★☆☆☆☆

9 months ago

I brought my vehicle in for shaking and poor driving performance. After an inspection, necessary repairs were suggested and completed. However, upon starting my car to drive home, the check engine light was flashing, and the vehicle was severely shaking and losing power. This experience strongly suggests the car was not test-driven post-repair to verify the work. As a direct result, I've lost confidence in their thoroughness and ability to deliver complete service. Furthermore, the fact that the check engine light was flashing as I drove off the lot put me in an unsafe situation on the road, ultimately requiring me to have my vehicle towed to a different repair shop for a proper fix. While the staff was polite and past work was satisfactory, this significant issue, coupled with the apparent lack of post-repair testing and the unsafe driving condition, has unfortunately eroded my trust in the company, making me unable to continue as a customer.