Walmart Auto Care Centers

Olivia Bradford

★☆☆☆☆

7 years ago

Worthless. I went in to get a new tire mounted on the wheel. It was impossible to even get service. It took over an hour and then we realize they didn’t even give us the right tire. So, we had to wait over another hour and a half for them to correct the issue. Don’t bother coming here unless you want to wait days for the simplest of tasks to be done.

Rod Lyons

★★★☆☆

3 years ago

Went by to get an oil change, all bays were closed during opening times around 11am. Called while I was outside and no one answered the phone. They usually give great service but that day the service just wasn't there..

Valerii Chornenkyi

★★★★☆

3 years ago

Fairly good service at super reasonable price. Use Walmart AutoCare center every time, the only advice, - have wipes in your car, you might need to clean some dust/dirt off steering wheel after the service is done. Nothing critical, just a friendly advice.

Ashley Long

★★★★★

a year ago

Jake and the attendant (forgot his name) will? They were timely, professional, kind and awesome customer service skills! I highly recommend this amazing staff and they hard work!! Thank you for all you did!!

Caden Helbling

★☆☆☆☆

4 years ago

I was ordering tires to be installed on my car and was told they would arrive in a few days. After the tires arrived more than week later it was nearly impossible to figure out how to pick up the tires to get them installed. I was passed back and forth between departments over and over despite the tires already having been delivered. Extremely frustrating experience. Would not recommend.

Peter Lafayette

★★★★☆

2 years ago

Called wal mart to have tires installed. Set up date. When i arrived, no appointment was made. Spoke to Brandi who was there. She came back and said that they acknowledged I spoke to someone(forgot name)and said when they finished the car in the bay I would be next. They mounted the tires in a timely amount of time. I went home.

RollTide35756

★★★★★

6 years ago

Other than one millennial up front that didn't know how to address someone, I have no complaints. She wasn't exactly polite. I was in and out in less than an hour and had four new tires installed. The other 3 people including the tire tech were awesome. I'd definitely use them again.

Kassidy Peck

★★☆☆☆

4 years ago

Bought a set of tires online and stopped by to have them installed. They asked me to drop my car off the following day and they would install them because they couldn't get to them that day. Dropped off today as asked to do by the lady working the service desk and was told they're not doing any tires at all today because they only have two techs working. I understand the issue of low staffing, but don't tell me to bring the vehicle back the following day if you still have no intention on replacing my tires. Won't be using this car center again because it is horribly managed and no one seems to be on the same page.

Tammy Garner Edmondson

★★★★☆

2 years ago

I have had my oil changed at this location many times they always do good work. Sometimes they don't notify you when your car is ready. I get the synthetic which is a little more costly at other places. But Walmart always have a good deal.

Paul

★★☆☆☆

a year ago

They took every single minute in the 2 hour wait installing my tires. Left my car seat out of position, handprints on my inner door pull handle and steering wheel. One of the weights slung off my 1 week old tire install. Taking my tires the ford dealership to ha e them "balanced" and use proper weights for alloy wheels. Walmart is really putting a nasty, taste in my mouth. Saving stuff for me to pickup after work, inventory count wrong, don't have it when I arrive, tires before last, I showed up for install and had 3 out of 4 of the tires I already purchased online. They have become very complacent grabbing all our money and knocking off small businesses. Time for a change. They'll send me a survey, that takes 27hours to fill out I am sure. With no resolution again. Done with'em.

Erik Rogers

★★★★☆

a month ago

The guys were nice and got the job done quickly

J Ilagan

★☆☆☆☆

a year ago

Terrible experience. Made an appointment at 1pm to get two new tires installed. Checked in, or so I thought at 1245 and the car went into the bay. Around 1pm everyone went to lunch. At 2pm someone came up to asking if I was checked in, and I fact I was not. So finally I was checked in. My car didn’t have anyone working it until 220pm, also not with a little help from me showing them what tools and parts to use to lift the car, gain access to the lugs, etc… this experience was absolutely terrible.

Dre Moore

★★★★★

5 months ago

I want to Recognize KP and Carey in auto care For taking the time out for making sure my vehicle was in the best satisfaction. Thank you

jtfr225

★☆☆☆☆

2 years ago

Liars. Tire techs lied about my pinch welds being too messed up to lift the car, yes they are bent but not to the point of not letting my buy tires. Horrible unprepared staff, they have no clue what they are doing and turn customers away for no reason

Will Thompson

★★☆☆☆

a month ago

Took 3 hours and still left with the same problem I arrived with I had a flat tire on passenger rear and they put it on the driver rear when you could hear the tire hissing so I told them no you put the wrong tire on the wrong side so the geniuses decided to just swap the wheels and tires from driver to passenger and vice versa so I’m still left with a bad tire I go out the next morning and what do you know my tire is flat again if you can’t get something so simple as this correct should you really have a tire and lube shop it’s one of the simplest jobs you’ll do I asked them three different times told them specifically what I wanted and broke it down I don’t think they had basic mechanical knowledge because they didn’t understand but about 25% of what I said and were not talking about an engine swap here it’s putting one new tire on

Prapul Nanjala

★☆☆☆☆

4 months ago

This is the worst service center ever I have seen, I have an appointment at this store arrived 10 minutes early to service center. It is not even busy just 2 vehicles are here, it’s been 90 minutes for the oil change still they did not finish, other service centers changing oil in 10 minutes, but here they are not even working at all. I never recommend this place if u guys are not interested in working just leave the job, someone else can work do the better job.

Ryan Morelan

★☆☆☆☆

11 months ago

After waiting over 30 minutes for them to do an oil change, I go to ask how much longer they think it will take. they proceeded to tell me they can't do it because they don't have the filter. So they pulled my car out and send me on my way. One I got home I noticed these morons left my oil cap on the hood. Very disappointed!