Watkins Spring Co

Sharlett “Queen Shar”

★★☆☆☆

4 years ago

I'm still not sure about Watkins. It's my first time being here for breaks and rotors that was newly put on but not by them, but was giving my vehicle this vibrating feeling. Anyway Watkins says the tires were torqued too tight, of which I had already had my suspension. However Watkins charge me around eighty plus dollars, but I'm still feeling the vibration. So yes I am not sure what they did.

dave norton

★★★★★

5 years ago

They were fair priced ,high quality work, very accommodating to my time needs. I would 100% recommend them and go back. Good people..

ThePhilmoreslim 1

★☆☆☆☆

8 years ago

these guys are old out dated alignment techs. Advertise they do lowered vehicles but dont really know how. Couldnt align a car with front adjustable tie rods and rear lower adjustable control arms and just state they got it as best as they can and when taken to another shop showed they never even tried to adjust either. When you question then they get all frustrated because your ? their old asses . THESE GUYS ARE RUDE AND THEIR TRAINING IS OUTDATED CUSTOMER SERVICE SUCKS DONT WASTE YOUR TIME OR MONEY VISITING THIS ESTABLISHMENT IS THROWING AWAY MONEY

Michael Martin

★☆☆☆☆

6 years ago

Shady!! I brought my truck here for an insurance job , truck was in a low speed accident. Watkins inspected the truck and told the insurance adjuster that it needed a new rear axel. Come to find out the frame in 2"off square . Watkins did shady fabrication work to fit the axel without notifying me . 8 months later I still have a truck that doesn't drive straight. . I feel as if they took advantage of a young business owner

Lugenia Fowler

★★★★★

a year ago

The Tahoe now drives like a ner truck!! Good job!! Prices a reasonable!

Saulius Udra

★★★★★

4 years ago

Everything was done Great 👍 I just moved from Watkins Spring shop like I got a new pickup truck. Awesome !.. Especially to Mike , who was taken care about my Suzuki Equator pickup truck!.. Definitely recommend this place for all my friends and family members !... Thanks again guys

John Kennedy

★★★★★

7 years ago

These guys are nothing but professional, honest, and polite. Something extremely hard to find in that line of work. I went to them on a recommendation and couldn’t be happier. The cost came out to less then half of what I was quoted at mavis and based of impression I don’t think you will get such a high class crew of mechanics elsewhere. Almost looking forward to the next time something breaks to use these guys again.

Mariah Mccune

★☆☆☆☆

a year ago

Driving our vehicle recklessly down the street as we were sitting outside and also left lug nuts loose on the front passenger tire. Would not recommend anyone leave there vehicle there unattended!

Robert Jenkins

★★★★★

a year ago

This place is an Albany Institution. They did a great job for me and everything they said it would be was exactly what I got.I really enjoyed meeting everyone there too.Just a pleasurable experience all around.Thank you all!

Andrew Lauria

★★★★★

7 years ago

Excellent service for great work. They just do the job right. I've been here a few times and have had a great experience. Family and friends have, too. A trustworthy place to take your car.

Luke S

★★★★★

Edited 6 years ago

It's very hard to find an honest/skilled and fair mechanic nowadays. This place is excellent and has awesome customer service, but most importantly they are honest! Recommend for all ranges of vehicles. Their shop is primarily heavy-duty truck work.

Andrew B

★★★★★

8 years ago

Our family has been coming here for years. I am on my third vehicle with this garage. Watkins always does good work and has fair prices. Had something that seemed major with my vehicle that ended up being ice buildup in the front end. They were honest that was the only issue when I believe somewhere else would have capitalized on the situation. I really appreciated that honesty and will continue to give them my business.

Brian Bienduga

★★★★★

4 years ago

Watkins is very busy with its very specialized and advanced services. Everyone is feeling the shortage of labor in the workforce and Watkins was the only place I could locate with the ability to perform the service one of my fleet trucks needed. I had to wait for an appointment, but the work was done quickly, and was very reasonably priced. Now my truck is safe and back on the road.

Michele Blakely

★★★★★

10 months ago

10 stars for this place, they are excellent they had my husband's truck done within one day couldn't be happier with them

Matthew Walker

★★★★★

a year ago

Anything suspension related. They went above and beyond to schedule me in a way that meant my truck was never down. They do great work at a fair price, but their customer support is priceless!

KPK Property Management Inc

★★★★★

a year ago

What an amazing business. So friendly and helpful. My truck needed a leaf spring. There happened to be an opening in the schedule so I was able to get it in the next day. Easy to get to and a nice location. Great communication, fast service, and fair prices. Thank you so much

Todd seeberger

★★★★★

4 months ago

Outstanding service. They completed the job quickly and professionally. I would recommend them to anyone needing suspension work.