Wayne Auto Collision

Esther Exantus

★★★★★

2 years ago

I had the pleasure of experiencing Wayne Auto Collision's exceptional service when my vehicle needed repairs, and I can confidently say that Wayne himself deserves a resounding 5-star rating. From start to finish, he went above and beyond to ensure my satisfaction, and I couldn't be happier with the outcome. What initially caught my attention was the fact that Wayne Auto Collision offered the most affordable option in Pearland, TX. As someone on a tight budget, finding a trustworthy and reasonably priced repair shop was a relief. Wayne's commitment to providing quality service without breaking the bank was truly commendable. But it wasn't just about affordability; Wayne's fairness and honesty set him apart. I had received quotes from other shops that were trying to charge me double the amount for the same repairs. Wayne, on the other hand, provided a transparent and fair assessment of the costs. He treated me with respect and didn't try to take advantage of the situation. True to his word, Wayne completed the repairs within the timeframe he had promised. He informed me that it would take approximately one week, and I was thrilled when I got my vehicle back right on schedule. His reliability and punctuality were impressive, as it allowed me to plan my daily activities without any major disruptions. As a delightful surprise, Wayne even included a complimentary car wash with the service. It may seem like a small gesture, but it spoke volumes about his commitment to going the extra mile for his customers. Not only did he fix my vehicle, but he also made sure it looked pristine and polished. It was a thoughtful touch that made me feel valued as a customer. Throughout the entire process, Wayne's kindness and professionalism shone brightly. His friendly demeanor created a welcoming atmosphere, and I felt comfortable entrusting my vehicle to him. It was evident that Wayne took great pride in his work and genuinely cared about delivering the best possible service. In conclusion, Wayne's affordable pricing, fair approach, adherence to timelines, complimentary car wash, and his genuine kindness and professionalism make him a standout choice. I am beyond satisfied with the service I received and am thrilled to award Wayne the well-deserved 5-star rating.

Branden Messarra

★★★★★

4 years ago

I received several quotes from body shops in the pearland area. I chose to go with Wayne because his quote was competitive and he had great reviews. I was very pleased with the quality of the work I received from his team. I will use his bodywork/paint services again in the future if needed. He is also moving his shop to a new upgraded location just up the road. Thanks, Wayne!

Richard

★★★★★

7 years ago

A previous body shop in Pearland did some repair work on my hood for my Tahoe a few years ago, and after some rock chips damaged the hood the paint started peeling off and looked horrible. I took it to several other body shops for estimates and Wayne was the only one to point out that they had actually used an after market hood and they failed to prime it and that is what caused the paint to peel off. The other body shops were just going to repair the hood but Wayne suggested a brand new one. He gave me a very fair price for a manufacture hood, primed and painted it, then buffed out all the scratches on the Tahoe and repaired two other dents for a very reasonable price. My Tahoe looked horrible when I brought it to him, it looks brand new now. Wayne is very honest and upfront and will work with you on pricing. I will never go anywhere else. HIGHLY recommended!!!!

Impasseable1

★★★★★

4 months ago

Absolutely amazing!! Small shop doing quality work!! You can't go wrong here. Excellent!! I'll be taking my truck in for some work soon.

Zhan

★★★★★

5 years ago

Honest crew, unbeatable price, fast delivery(4 business day). Friend/family price for excellent work. Primer, oven jeated, color matching, blend in, clear coat, no cheating/hassel. Highly recommand if you need any service.

Mitch Fortey

★★☆☆☆

a year ago

I went to the shop to get an estimate to get the mud and cement off my truck due to the city of Pearland's contractor debacle on McLean (putting some dust repellent on the road that messed up 300 cars in my area). I wanted one stop shopping, and this place said they could fix me up. I was supposed to get a quote the next day, and a week later, I still don't hear anything. I have to chase down the guy, and he makes up some excuse that their computer data system is down. So I told him just give me a handwritten quote, and I finally get that. Because of the bureaucracy at Pavecon, the city contractor, it took a week to get the approval that they would cover the damage repair. I get the approval, but there's a caveat, so I need Wayne's shop to go ahead and give me a computer quote. His handwritten quote clearly stated he'd get my truck all cleaned up and repaint the driver side door and buff and wax the whole truck. But then he reneged on the cleaning because he's busy and needs his guys on other stuff. So I would have to go somewhere else (for cleaning), which defeated the whole purpose of my reason to come to his shop in the first place. I wasted 2 weeks with this shop. Five days later, I still don't have a computer quote. If he didn't want the job in the first place, he should have no bid. I went to my old shop, Custom Auto II in Pearland (across from Bayway Chevy), and got in and out with a reasonable computerized quote and work scheduled for next week - in 30 minutes!! Great service!! Wayne's Auto Collision has terrible customer service, and he lies about what he can and can't do. Don't waste your time there.

Kendall Speer

★★★★★

a year ago

I’m so grateful my dad told me about Wayne’s shop! He was responsive, did the work quick, AND even charged me less than the original quote because he was able to fix it without ordering a new part. So very pleased with the whole experience, and my car looks brand new again!

Devon Harnamji

★★★★★

a year ago

I have used Wayne’s Auto Collision over the last few years. I have had some high end vehicles, and His customer service is top notch, and he always does a great job on my vehicle’s. His attention to detail is excellent, and he has always made the vehicles brand new after completing a job.

Lucio Montes

★★★★★

10 months ago

I have had nothing but great experiences with this body shop. I had my son's vehicle fixed here when he had an accident. The work was awesome. I was way more pleased than with a much bigger auto collision place that i took my wife's vehicle to be repaired after an accident. I highly recommend this business.

Mike Honn

★★★★★

a year ago

Wayne did a wonderful job on our Subaru Outback. It looks better than new. He went the extra mile to make sure everything was perfect! We will be bring more of our vehicles to him to be repainted and body work done to them.

Louis Segundo

★★★★★

9 months ago

Wayne has helped my Dad many of times with his vehicles and I recently sent him my Honda civic that I had issues with this window for years and would roll down but not up and was able to get this fixed in no time with a fair price and great service!

Ferni1207

★★★★★

a year ago

Great place, awesome service. Helped me out a ton and gave me useful information. Installed the mirror in under 30 mins.

Lydia Mondragon

★★★★★

5 years ago

Wayne greeted me upon arrival. He explained what I needed, gave a fair price, and was finished as promised. The car looked great! A great experience after being hit by another vehicle. Love that he is honest and local!

M M

★★★★★

7 years ago

These days, I think most of us have an expectation of being taken advantage of when we have to have our cars repaired. We are at the mercy of what the repairman says needs to be done. Some of us may know more than others about cars, but I think we all worry about the shop encouraging or insisting on additional work being done that really isn't necessary. Wayne and his team are absolute GEMS. They are fair. They are honest. Their prices are reasonable. Their work is quick. I couldn't be more happier with the repair work done on my KIA. It is absolutely BEAUTIFUL! Bravo to Wayne and his team! Why go anywhere else?

Veronica K Longoria

★★★★★

3 years ago

I have taken several of my cars to Wayne over the last 10 years. Found him bc of the classic cars he works on. Car nuts are picky and I'll go where they go and it was a great choice. Unfortunately my husband and kid keep us visiting more often than I like. He's worked on my friends cars too. Flawless work and if it's not right, he will make it right without haggling. I will never go anywhere else as long as he owns this business.

Mike 24

★★★★★

11 years ago

I had a really good experience with them. They painted my old Jaguar and everywhere I go now people always ask about the car and comment on how nice it looks. Price was very reasonable for all the work they did on it (removed front and rear glass, grinded down to metal, epoxied, then primed before painting - the right way to do it). Recommend.

Carole

★★★★★

6 years ago

The front bumper of my vehicle fell off and I contacted three body shops to repair the bumper. Wayne was the only one who answered the phone and took me right away, understanding it was my only vehicle. The bumper was repaired within 15 minutes at a reasonable price. Would recommend Wayne Auto Collision with no hesitation.