Westside Automotive Center

Erin Sweeney

★★★★★

5 years ago

I was driving from Virginia to Illinois and my alternator went out in Knoxville. I found Westside Auto just from online yelp reviews and proximity. I am so grateful I was in the right area at the right time. Sal was so helpful. He knew I needed to get on the road as soon as possible. I left my car with him at noon and he was finished replacing my alternator before 11am the next day. Sal called me under 1 hour with a diagnosis, quote and how long it would take him to replace my alternator. He went above and beyond. He replaced my alternator, added oil to my car and aired up my tires on top of replacing my alternator and replacing missing bolts from the guys that replaced my catalytic convertors. He even fixed my loose dipstick. I HIGHLY recommend Westside Auto Repair and Sal to anyone and everyone. Thank you so much for your honesty, courtesy and professionalism

Tyler Bennett

★★★★★

8 years ago

Sal is the most honest, trustworthy, and helpful mechanic I've ever interacted with. Multiple times he's actually recommended other shops when he felt they would do a better job on something particular or if they could do it cheaper or sooner if his line of customers was long. He's always looked out for me in saving money, whether sourcing parts for me to order online, or even showing me how to fix something myself and not charging. He's always upfront about what might be wrong, and suggests the logical steps starting with the simplest and least expensive measures to resolve the issue and save the customer the most time and money. I've had a problem that another shop quoted me $1000 to fix that he fixed perfectly for $200. It's a hard thing to find a mechanic you really trust, but Sal is the real deal.

Monica Smith

★★★★★

12 years ago

I consider Sal my personal mechanic. He is the only person to service my truck no matter the problem. I send ALL my friends there and they love hi too. The work is always done right the first time AND the prices are always fair. Chris is a pretty great mechanic too. :-)

Jason Herrera

★★★★★

10 years ago

Car repairs aren't cheap, if you want good work, and reasonable prices this is the place to go. Sal & his staff, not only fix your problem but give you the honest truth. I've had many jobs done with them @ a much lower price then other places around. Again car repairs are not cheap, he will tell you what he thinks the price should be, and why. Always do your research online before you talk to any car repair man, it give you an edge on what to expect. Again, Sal will let u know how it is, no B.S with him.

Meghan Zimmer

★★★★★

6 years ago

I called Westside automotive with some concerns about noises my car was making and was able to get in (and out!) same day. In addition to speed of service, I was highly satisfied with the low prices and customer service- Sal actually showed me the faulty parts when the car was on the lift, and explained things in a way I could understand. Also, Sal walked me through other servicing needs to consider without putting any pressure on me to get those done right away. He actually helped me prioritize which repairs actually needed to be done, and which could wait.

Michael Florentine

★★★★★

6 years ago

4/25/19 - I haven't had major mechanical issues for years, so asked around my friends to see if they knew a reliable, trustworthy mechanic. I took my Toyota Camry in for a potential oil leak and transmission skipping. I had to leave it overnight, no problem. Turns out, the last time I got my oil changed at Walmart (it was on sale) they put the wrong oil viscosity in it and it burned up with time. Go figure. Sal also told me that the whole transmission may be falling apart internally, because the fluid inside was good. I'll have to come back soon when I get another couple of paychecks to get it replaced. Overall, Sal only charged me for an inspection and a full-synthetic oil change for $80. The friend who recommended him, so that's probably a better deal than I would have gotten anywhere, and my second opinion definitely agrees. His shop is just a hideaway off of I-40 & I-640. He is fast, fair and definitely reliable.

C PT

★★★★★

2 years ago

The 1st time I took my car to Sal, I told him I thought I needed both rotors replaced as the one side had been warped so long I was sure it had affected the opposite side as well.... Got down there to pick it up expecting a hefty bill & Sal tells me that only the driver side needed replacing... I was stunned, he saw my look on incredulity & said "Man, I get much more business from return customers who know I tell the truth than by doing what some unscrupulous mechanics do, try to trick ppl into a big bill the 1st time & the never come back!" I have known Sal more than 10 years now, he is a great guy....

Jenny Onley

★★★★★

10 years ago

Sal does a great job and is very open and honest. The first time I had to get my car fixed, I was very nervous because I don't know enough about cars to know if I'm getting ripped off or not. Sal very patiently talked to my father (also a mechanic) on the phone and explained what was wrong with my car. I felt much better knowing that my dad agreed with Sal's plans. Ever since, my husband and I have gone to Sal with our cars and are never disappointed! Sal will not try to sell you things you don't need; if you don't have much money, you can talk to him about what is essential and what is not. I highly recommend Westside Auto!

Nik Buhler

★★★★★

3 years ago

Sal was so incredibly friendly!! He was efficient, quick, communicative, and on the lower price end. He always called to inform me what was going on and what he wanted to so, explaining in full detail and laymans terms what was wrong with my car. Overall an amazing expierince that i would highly recommend to anyone who needs some help with their car. We will def be coming back if any problems arise in the future. Thank you again!

Matt Rosenberg

★★★★★

5 years ago

Sal is a top notch dude. My wife and I have been going to him for years and even though we no longer live close, we still go to him for any work we need done. I would happily tow my car an hour away to get it to Sal. He is about as honest as a mechanic can be. We have had numerous cars worked on there, and with the older ones he often asks "how far" we want to go with the car, giving us details about what the car absolutely needs, and what it could use long term, letting us make the decision. The world needs more mechanics like Sal! Go to Westside, you will not regret it!

Jodi Loden

★★★★★

5 years ago

Sal is a great mechanic and has gone above and beyond to be fair in terms of charging for his work/labor and in finding the best prices for parts, etc., every time he has worked on my vehicle. He is extremely trustworthy and does excellent work and on top of all of that is a really nice guy and very easy to talk to. He explains things well, works quickly and really takes care of his customers. I highly recommend Westside Automative Center and Sal.

Mace

★★★★★

a year ago

Sal is quick and extremely efficient. He helped get my car towed to him, diagnosed and completed the repairs all same day. 10/10 would reccomend his service over and over again.

Xavier Hatcher

★★★★★

9 months ago

Couldn’t ask for better service! Got me in and out in a single day and fixed a different mechanics problem, and installed new breaks/rotors/calipers for an unbelievable price! I would recommend Sal to anyone

Yusef Fetherson

★★★★★

a year ago

I was in need of a repair due to my radiator being busted. I pulled up to this shop and was pleased by Sal and his customer service. He gave a ride to my hotel and when the repairs were done, he even picked me up. Prices were fair and reasonable! Actually, they were great! I highly recommend this shop if you're ever in need of any repairs!

Andrew Massey

★★★★★

3 months ago

Best repair shop in Knoxville. Sal is very fair and one of the few mechanics that will actually listen to you.

Lexis D

★★★★★

8 months ago

My alternator went out at probably one of the worst times of my life when it comes to health. Not only did Sal help me find someone to tow my car for a reasonable price, but gave us time and was understanding as to us taking a while to be able to get it back out. Not many people in this world hold their morals above a pay day , and he did. 100% recommend this shop & 100% will make sure this man is set if I ever get rich lol👍🏽

Misty Bettis Clarence Rodgers

★★★★★

3 weeks ago

We call him same day and he had are car looked at and fixed before he closed that day. And at a reasonable price. Thank you Sal for your service.