Wheel Works

Than Htin Aung

★★★★★

5 months ago

The best place in town. Friendly and everyone is very nice and professional.

Henry Lin

★★★★★

4 months ago

Really a great car service center. I recommend you here. There is no wait time and pretty much all staff here are friendly and help you with as much as they can. Prices are really decent and you wont regret coming here.

Jon Kalang

★★★★★

3 weeks ago

I needed a Lyft vehicle inspection done on a Saturday. One of there normal busiest day. Gabe took care of me and was done in 15 min

Rodrigo Olivares

★★★★★

2 months ago

“The service was efficient; I didn’t have to wait in line at all. Efficiency is definitely a word that describes this business. Thank you very much for your assistance, Gabriel . I will definitely be coming back.”

Julian Montaner

★★★★★

3 months ago

I have been taking both my cars for maintenance, and tires here for over 10 years and never been disappointed. My 2002 Mustang GT convertible died on 11/30/25, towed my car here in 2 days they changed my fuel pump, removed a nail I didn't know I had in tire and changed fuel filter, and other Misc.. items. I thought the car was dead, but I well be driving this for years thanks to there professional staff. All this for reasonable Bill, 5 stars for sure.

b

★☆☆☆☆

2 weeks ago

The “lifetime alignment” offer feels like a scam. Both times they claimed the work would be done the same day, and both times they didn’t follow through. Staff kept changing their story, and the online scheduling system is basically useless—you must call to verify every appointment. Very frustrating and not trustworthy.

Kathleen Marvin

★☆☆☆☆

2 weeks ago

Mechanic didn’t put my Mazda in service mode when changing the rear brakes. Two days later I noticed my e brake wasn’t engaging. Took the car back, after 3 days of having my car wheel works told me to take it to the dealer to have it fixed and they would reimburse me. When I picked up my car from wheel works the e brake immediately froze and I was unable to drive my car. Got it towed to the dealer. They confirmed the problem was caused by the mechanic not putting my car in service mode. Almost 3 grand to fix. Then I was told I had to go through claims with wheel works to get it paid. That process was terrible. The claims specialist was difficult to get a hold of and not communicative. Wheel works ending up paying for the repairs but I was without a car for a total of 12 days and no rental was offered to me. Moral of the story is I would not take my car to wheel works again. I appreciate they ending up paying for the repairs but the process was painful. Save yourself the trouble and take your car to an independent shop that has experienced mechanics

John Falcon

★★★★★

4 months ago

The representatives Anthony and I think Gabriel, (POON K?) were both extremely helpful, friendly, offered options, and expedited my installation. The installation staff were all working and seemed in great spirits with each other, and everyone from front to back seemed to be communicating well as a team. It was a good experience visiting this business, and I will be sure to advise others and come back if the need occurs. thank you!

Betty Luo

★★★★★

a month ago

Discovered that one of the tires had a tear on the side, so it needed to be replaced. I called Wheel Works not expecting them to be able to take me right away since it was close to 2:30 pm on a Friday, but not only did they do so, they were able to get it done in less than an hour. I’m very grateful and happy with their service. Definitely recommend!

Jr

★★★★★

5 months ago

Great place to get your tires done ,they have very good prices they perform any kind of tires related job, also oil change.

David Eng

★★★★★

a month ago

Great service here. They repaired my flat tire when another place tried to tell me it wasn’t repairable and tried to sell me a new set of tires. Kenny looked at it and told it wouldn’t be a problem to repair. Efficient an d fast service. My car was ready at the time they promised. Would highly recommend if you have any tire issues.

Erdem Aslan

★☆☆☆☆

2 months ago

Horrible service and rude customer agent!!! I went there for an uber inspection. It was 5:30 pm, shop was still open(closes at 7:00 pm) and the guy at the register refused to make the inspection because he said it is dark and he is the only person on the register. My car is a brand new Tesla Model Y, it has only 1000 miles on it, so it would take only 5 mins of his time to do the inspection. I asked him nicely that it would be a quick check and it would not take so much of his time, and before I even finish my sentence, he said NO! with an attitude. Never recommend this shop for anything. I’ve never seen such a business that does its best NOT TO EARN MONEY!!!! After that, I went to a Jiffy Lube at 6:30 pm, they welcomed me well and it did not even take 5 mins to do the inspection. I paid 10$ more, and had better service and dedicated workers.

Jermaine Ellis (901cali)

★★★★★

3 months ago

This location has excellent customer service. Very fast and efficient.. this location also accepts credit cards! Gale in Awesome.

Sean Flynn

★★★★★

a month ago

The staff here was very patient and communicated clearly the issues with my vehicle and worked diligently to resolve them completely. I recommend them highly. They didn't try to upsell me or recommend services I didn't require or need. I would return for more work on my vehicle without hesitation.

Jake R. Roy

★☆☆☆☆

4 months ago

NEVER GO HERE UNLESS YOU WANT RATS TO MAKE YOUR CAR THEIR NEW HOME AND TOILET. If I could give negative five stars I would. There is only an option for 1 star, so I have to be generous. They do not deserve even 1 star. I left my car with them for over 3 weeks (September 4th-28th) as they kept ordering the wrong parts over and over and delaying the repairs, as well as increasing the costs significantly. I understood all that, and they communicated well about all that. That wasn’t the issue, and I was more than happy to understand that. HOWEVER, during this time my car was in their shop waiting to be repaired (brake line and caliper repairs, nothing on the interior) somehow they allowed RATS to get into and live inside my car for a period of time (based on the size of feces, the urine smell, and the ripped up back seat.) They ripped up part of my back seat cushion, and there was ripped fabric and stuffing on the seat and floor, and on TOP OF ALL THAT, the Rats used the back seat and trunk as their personal bathroom, leaving feces everywhere and the smell of urine that I can’t get rid of. The car has smelled of urine since I got it back. After I noticed, I immediately drove the car back to their shop, and both a manager there and I documented everything in the car. He then forwarded my info to their claims department. A few days later I received ONE call asking me to call back at my earliest convenience or to send an email to one they provided. They gave me a claim number, said their name was Robert, and that was it. I got this call while I was working so I couldn’t answer, I called back when I could shortly after and have not heard from them since. I’ve sent over 8 emails and left 3 voicemails all to silence. My car still is trashed and I haven’t had ANYTHING resolved in the slightest for me. I do not have the time to be dealing with this, I didn’t have the time to leave my car there for as long as I did, and now I have to be forced to use my car that was used as a rat’s bathroom because no one has reached back out to me. I’d like someone from Will works to help me resolve this immediately, I am not going to do any work looking for or finding a shop to repair my backseat or clean my car. It’s not my responsibility, and I don’t have that kind of time. Wheel Works needs to reach back out to me with a shop to send my car to, and another shop to send my car to to get it detailed and cleaned at the very least. When Wheel Works decided to leave my car open and available for rodents to get in and destroy it, after I trusted them with my vehicle for that long period of time, they made themselves responsible for fixing this. I think that’s only fair. I plan on escalating this as far as I can if I don’t get a resolution soon. I’ll edit / update / change this review once I have a resolution. Don’t go here.

Allan Hui

★★★★★

3 months ago

Very clean and kind staff. Offered assistance immediately and was willing to offer great suggestions. Safe parking space and easy access to local businesses. I was able to wait and finish the service. Perfect place to go for car needs.

Samuel Francisco

★☆☆☆☆

3 months ago

They work on my car to replace the radiator and charge me for about $1,250. Anthony called me about the result of diagnostic late afternoon Saturday 12/06/2025 around 3:44pm to be exact. Letting me know what work needs to be done. After I approved the work order. He told me my car will be ready by Sunday 12/07/2025 before noon. 12:43pm I didn't get a call from wheel works. I decided no come and visit the shop. I found out my car is still sitting there and not done yet. They told me they trying to call me but I didn't answer. That BS excuses and try na blame me. I didn't received any shiiit from them and if I didn't answer you can still send email or voicemail to inform me what is going on with my car or what's the situation. After they finished working on my car I drive my car to home. Which is 2/3 blocks away. I didn't notice a problem, till I have to take a freeway the moment I hit the freeway I started hearing flapping sound and metal scrapping the ground. So exit the freeway then parked my car at the nearest gas station and I saw cover underneath the engine that connects underneath the front bumper are all missing and there's no way it came off just like that. I am not satisfied what they did to my car and to me. They charge me so much for the unfinished work is disgustingly overpriced.