O'Reilly Auto Parts

Victor Lam

★★★★★

3 years ago

My car battery was having issues, so I drove to the O'Reilly closest to me in San Francisco, but they were unable to diagnose the battery issue and were also unwilling to install it even if I purchased one with them. Another O'Reilly was able to figure out the battery was bad, but also said they couldn't do installations that would take more than 2 minutes. I decided to give this location a try, and Christian was extremely helpful. He was able to confirm the battery issue and also install the battery I purchased from this location. I had an extremely stressful day trying to both buy the battery and get it installed, so I'm extremely relieved and happy with the service I got at this O'Reilly location!

Jose Pires

★☆☆☆☆

a year ago

Hi I have issues about store manager 2608 on mission st Daly city you guys I bought a brake pads 8 mouths ago in Oakland from you guys I'm membership the brake pads I bought it's limited life warranty wicth the cashier from the store told me if I bring the old breaks in boxe you guys will refund my money that's the deal I agree 💯 I just bought this pad breaks to get my refund i replaced today I went to Daly city store on mission #2608 the manager AL refuse give my refund for the old parts he lie to me he say warranty it's if have any damage this guys not diserve work for the community I was going to throw away but I went to other store with the old parts they refund me my money I know my rigths when I bought but AL don't won't give my refund how you guys can hired a guy like that I waste my time gas I went to SF potreiro on 16 where I bought the new ones they refund right away no problem I'm so mad with this guy

Chris

★★★★★

Edited 3 years ago

Convenient location as well as well stocked products and helpful staff. Seems like the lady who manages this location does a good job too. I was able to get the parts shipped in store the same day i ordered and payed for them. Very happy with how they treated me as well, i had called AutoZ*** and was not impressed at how rude and rushed they were with me, this location of O"Reilly's was the best one out of the others i called and checked with. Easy parking as well which makes all the difference to me, being able to park and not having to walk blocks is amazing. Solid store and would definitely recommend 👌

Ray (Bingo)

★★★★★

3 years ago

The staff was very cordial, attentive and helpful! I was totally impressed and surprised!

Tim Woolgar

★★★★★

9 months ago

I had to get a new battery and Julio went above and beyond. It was a difficult installation as the old battery was really corroded, but he helped troubleshoot that and also put in a new bracket and was very friendly and informative.

Julio

★★★★★

a year ago

I want to start by saying thank you to the team that helped me with my battery problem. Julio, Johnathan and Vincent were really helpful and insightful. I went ahead and got a new battery and Johnathan was kind enough to install it for me. I appreciate everyone for their help and continue doing great work!

Amit Tamhankar

★★★★★

6 months ago

Friendly and helpful staff. Was in and out in 10m with a wiper purchase and install.

yvonne keen

★★★★★

4 months ago

They have great.\nCustomer service

Joel Winter

★★★★★

a month ago

Friendly staff helped me with a purchase and return.

Carolyn Griesi

★☆☆☆☆

10 months ago

If you aren't Latino I wouldn't recommend going to this store. From just pulling into the store I had an employee come up and yell at me about my headlights saying I bright lighted him and that I was lucky he was at work. Then upon going into the store I told the manager about it who responded by laughing at me and then asking what I needed. I tried returning unopened items and he opened them inspecting a hose length I was returning saying it had been cut and wasn't returnable telling me at this point to leave and he kept my items and receipt without refunding me. The man who was in front of me was Latino walking in without the box or receipt and was given a return no questions asked.

robert bodlak

★★★★★

2 months ago

Service was very good with knowledgeable staff.

Mir Ow

★★★★★

a year ago

I needed to buy a couple of bottles of transmission fluid, the store provided me with the right type of fluids for my car. I’m happy with their helpful service!

Lynn Eglan

★★★★☆

9 months ago

This is one of the local auto stores near me. It's a little store but has lots of items. Typically, the people that work here aren't the most knowledgeable. I typically come in with a screenshot of the item I need to make it easier. Store is decent and clean. Staff is nice.

Mads

★★★★★

7 months ago

I've had an amazing experience each time I've gone. The employees are always so patient and respectful when helping customers find the parts they need :) Some are kind enough to help you install the part you buy (depending on what you get)

Jesus J Castellanos

★★★★★

a year ago

Great out the gate service, advice and negotiation with what works for my vehicle. Shout out to Aracely one of the clerks that helped my brief but important task. Smart gang in this location.

Bonnie Casper

★★★★★

2 months ago

Diego was very helpful and went above and beyond helping me remove my headlight cover and replacing the bulb. Thank you!

Carlos Guillen

★★★★★

a year ago

By far more inventory than others including AutoZone, nice clean place and very organized . The staff is nice , helpful and friendly . I was helped by this nice Hispanic guy who has a nice full beard and I jokingly told him ! That’s a man’s beard , he laughed and was quick to help me. I recommend this place.