Wheels Unlimited

jackie hunt

★☆☆☆☆

a month ago

Been getting my oil changes done for 9 years. Then had oil change and wheel rotation. Over tighten my lug nuts, causing my front driver wheel to come off while driving on 104. And said it wasn't their fault. Will never go back there. My insurance company had to handle it and I paid my deductible.

Bill Reinhart

★★★★★

5 months ago

I was well satisfied! They were quick and more thorough than expected. I will highly recommend them for their alignment services.

Angela Allen

★★★★★

9 months ago

I stopped in to Wheels Unlimited to see about getting my brakes done & was greeted by Mike and he was very friendly and helpful, so I made an appointment and returned on Friday. When I came in on Friday I was greeted by Mike and the manager was there and he called me by my name as I walked through the door. The manager Wes was very friendly and very professional. I told him that this was the cleanest auto repair place I have ever visited and the place smelled wonderful. Wes asked me if I came in because of the on-line special and I said no, that I was researching a place to get my brakes done and my gut kept me coming back to his business and he had great reviews. I am happy about my service and I will continue to keep coming back here for service. They are were very down to earth people and in this day in age that is hard to find. I also go to meet his cleaning lady and she had a good spirit as well. If you need an honest car repair place. I urge you to call Wheels Unlimited. Thanks guys for your honest repair service. Angela

Misha Zinkow

★★★★★

6 months ago

Easy to make an appointment, and with that, no waiting. Just needed a wheel alignment and they did not try to tell me that there was something else wrong with my car. Appreciate that!

Allison Stovall

★★★★★

10 months ago

Wheels unlimited, is hands down the best automotive shop in the city! They are extremely honest! For the ppl! Does, excellent work I’ve never had an issue! Their prices are honest fair! This is the type of shop that deserves loyal customers! You feel very welcomed there isn’t a bad bone in the shop owner Wes, or his mechanics! Thank you so much! I strongly, recommend this place. Allison 🫶🏽

Damien

★☆☆☆☆

7 months ago

On 08/11/25 I visited wheels unlimited for some repairs due to Heavy shaking in my front end of my vehicle. I dropped the car of for about 3-4 hours and was called about the car repair begin complete. I then asked the mechanic that worked on the vehicle was the shaking gone, he said yes. Nooo more shaking. I then paid close to $500 dollars for the repairs which included 2 front tires/ rims to be unbent and a repair on the passenger tire seals and a balance of the tires and rims. I drove off the lot and immediately jump on the interstate. I then proceeded to pick up speed around 60 to 80 and the car started doing the same thing it has been doing (SHAKING) I then made a immediate turn around and headed back to the place of business, to ask them why was it still shaking ?? He came out and said he would take a look at it tomorrow, which is today! 8-12-25 the mechanic took the said vehicle out for a spin for a new test run and came back and said he felt nothing wrong . I asked if that if we all could drive they said it wasn’t appropriate for me to be in the car due to insurance policy… I will be taking them to small claims court. They also tired to make it seem I had the worst car know to man and that my transmission probably is what’s making the car shake… don’t go to this place of business I use to deal with them for years but after today I should had never darken their door ways… they must be struggling under the trump admin… seee you in court.

Leslie Stewart

★★★★★

a year ago

First time for any service for my old Camry since moving to Ohio. Recommended by my son who still drives my even older 2005 Toyota. Couldn't be more pleased by the experience! Owner, Wes, answered my call. Listened patiently to my issue, and scheduled me immediately when I was able to arrange a tow. I messaged him over the holidays with additional needs i wanted serviced while I had my vehicle there, and he was prepared for all when my car arrived. Service was quick. Price was definitely reasonable, and I picked it up the same day! Topped off all my fluids and gave me clear explanation for my next oil change. Definitely found my new car guy! What a relief being new to the city!! Highly recommend!!!

DJaySharp

★★★★★

9 months ago

I’ve been here twice for two completely separate issues for my car. Both times they’ve been upfront from the phone call about the estimated cost for repairs and they’ve also throughly explained the cause of both issues and I learned a lot more about cars as a result. They also charge very fair prices and are ultra honest through and through. I’ll always take my car here.

Daryn Walker

★★★★★

a year ago

I received an oil change today and it was the same price that it was almost 2 years ago. The owner Wes , Has always been very honest with me, And doesn’t try to say you what you don’t need, I’ve had several things done to my car here at wheels unlimeted, And the mechanics have always done a great service, I have an uncle that is older and age who helps me with some stuff on my car but other than that I bring it here, I can’t always get my uncle to break out the toolbox; But Wes will Any time,well; Except weekends, but who puts their car in the shop on the weekend? Peace people Trump 2028,it’ll happen!

Josh Montgomery

★★★★★

8 months ago

They are very polite and straight forward. Vehicle was done faster than expected, and Included printout of alignment. Fairly priced services. I’ll for sure use them in the future.

Ash Gale

★★★★★

2 months ago

Excellent Service. First class communication. Highly recommend.

Lisa Jelle

★★★★★

a year ago

Have had the oil changed on my Mazda 3 here since I bought it in 2018. Wheels does great work quite quickly, is very professional and also friendly, and never recommends work that doesn’t need to be done. They recommend filling a tire hole rather than replacing all the tires, if they’re otherwise in good shape. A great honest company that I highly recommend!

Jonathan Joos

★☆☆☆☆

a year ago

If you want to find cheep parts that don't last and love rude managers, Wheel's Unlimited is here for you! We took our Jeep in for a front suspension repair a year ago, They originally fixed the problem at first but just by driving to Florida the part had came loose and we were hearing the same sound again. We took it to a new shop and they told us that the part wasn't fully fasten which is why we were hearing that sound again. Luckily the part wasn't damaged. But of course, we come back to Ohio, and hear the sound again. I then try to schedule a new appointment because I know we were still in the warranty time. I schedule one appointment but fail to make the appointment because I had to work OT (like a lot of people in life) I schedule the appointment again and get disrespected calling me irresponsible and the Manager (Wes) threatens to cancel our warranty because apparently I had failed to show up to 5 appointments, which I had called and canceled all of my appointments besides the last so that information is incorrect. He then cuts me off as a customer so now I am no longer able to use their service, which I'm fine with. So overall I had a great Experience with the staff at Wheels Unlimited but you need to find Wes on a good day. He's ether rude and condescending or happy and go-getty. He's what made this experience terrible.

Renee Beall

★★★★★

a year ago

I dopped my car off Friday with an 11am Monday appointment time because after my car sitting for a week it wouldn't start and after jumping it and running it, I let it sit overnight and when I tried to leave for work in the morning it wouldn't start. I was told it would be around $50 for the diagnostic. When I arrived for my appointment I was told that my alternator and battery were both good but since my battery was under warranty they replaced it for my peace of mind. They told me about an issue that my model of car has had according to other owners and they suspect that's the case. I thanked him and went to pay for the diagnostic and was told that I didn't owe anything. Their generosity and going above and beyond is what will keep me coming back in the future!

Barbara Cage

★☆☆☆☆

a year ago

Won’t go back for service. I purchased one new tire and installation with a rotation. I was unaware the balancing was at extra cost and they didn’t inform at the time of purchase and service. They only balanced the one new tire (wheel), after which I began experiencing steering wheel trembling and vibration at speeds above 55 mph. I called the shop and was told that it would cost me 10$ per wheel for balancing. AND THAT “Driving with a trembling/vibrating steering wheel on three unbalanced tires isn’t dangerous at all”. He said “it’s not that bad “

Michele Winship

★★★★★

2 years ago

Wheels Unlimited is my neighborhood auto service provider. Every time I have gone in for service I have been pleased with both the efficiency and quality of the work done, and the pricing beats dealership pricing every time. The staff is friendly and accommodating. I had a last-minute opening in my schedule and called to see if perhaps they had time to perform the brake service I was scheduled for the following week. They did, and I was in and out within 30 minutes.

Artistic Genius

★☆☆☆☆

2 years ago

I hate to leave bad reviews but this one has been warranted. My tire went immediately flat for an unknown reason close to Main Street, this shop was the nearest to me. I asked the gentlemen in the front did they sell used tires, they don’t so okay. I then proceeded to ask them if they patched tires, they said yes if it’s fixable and that they would check it out. Okay, cool. So after waiting for it to be checked out the mechanic came to me and said it’s not fixable and that the entire lining of the tire on the inside is ruined. Stated that if he puts air in the tire it’s just going to continually leak out, offered a new tire to me of course but I refused because I figured it would be at a ridiculous price. They put my spare on instead for $16. Something told me to come to another tire shop, so I went to the 5 star rated AK to get a used tire but they said let’s see if we can fix it first to save you the trouble. Not only were they able to fix my tire for $10 but they told me there was nothing wrong with the inside and it just had a small hole in the tire. Wow. Trying to get over on people, life is already tough as it is. This place is not honest, and they’ll never get anymore of my business, check out the lower reviews they will tell you a lot. Go to AK if you’re looking for good service and good people!