Wheels Unlimited

Renee Beall

★★★★★

a year ago

I dopped my car off Friday with an 11am Monday appointment time because after my car sitting for a week it wouldn't start and after jumping it and running it, I let it sit overnight and when I tried to leave for work in the morning it wouldn't start. I was told it would be around $50 for the diagnostic. When I arrived for my appointment I was told that my alternator and battery were both good but since my battery was under warranty they replaced it for my peace of mind. They told me about an issue that my model of car has had according to other owners and they suspect that's the case. I thanked him and went to pay for the diagnostic and was told that I didn't owe anything. Their generosity and going above and beyond is what will keep me coming back in the future!

Jonathan Joos

★☆☆☆☆

a year ago

If you want to find cheep parts that don't last and love rude managers, Wheel's Unlimited is here for you! We took our Jeep in for a front suspension repair a year ago, They originally fixed the problem at first but just by driving to Florida the part had came loose and we were hearing the same sound again. We took it to a new shop and they told us that the part wasn't fully fasten which is why we were hearing that sound again. Luckily the part wasn't damaged. But of course, we come back to Ohio, and hear the sound again. I then try to schedule a new appointment because I know we were still in the warranty time. I schedule one appointment but fail to make the appointment because I had to work OT (like a lot of people in life) I schedule the appointment again and get disrespected calling me irresponsible and the Manager (Wes) threatens to cancel our warranty because apparently I had failed to show up to 5 appointments, which I had called and canceled all of my appointments besides the last so that information is incorrect. He then cuts me off as a customer so now I am no longer able to use their service, which I'm fine with. So overall I had a great Experience with the staff at Wheels Unlimited but you need to find Wes on a good day. He's ether rude and condescending or happy and go-getty. He's what made this experience terrible.

Lisa Jelle

★★★★★

a year ago

Have had the oil changed on my Mazda 3 here since I bought it in 2018. Wheels does great work quite quickly, is very professional and also friendly, and never recommends work that doesn’t need to be done. They recommend filling a tire hole rather than replacing all the tires, if they’re otherwise in good shape. A great honest company that I highly recommend!

Ash Gale

★★★★★

2 months ago

Excellent Service. First class communication. Highly recommend.

Josh Montgomery

★★★★★

8 months ago

They are very polite and straight forward. Vehicle was done faster than expected, and Included printout of alignment. Fairly priced services. I’ll for sure use them in the future.

Daryn Walker

★★★★★

a year ago

I received an oil change today and it was the same price that it was almost 2 years ago. The owner Wes , Has always been very honest with me, And doesn’t try to say you what you don’t need, I’ve had several things done to my car here at wheels unlimeted, And the mechanics have always done a great service, I have an uncle that is older and age who helps me with some stuff on my car but other than that I bring it here, I can’t always get my uncle to break out the toolbox; But Wes will Any time,well; Except weekends, but who puts their car in the shop on the weekend? Peace people Trump 2028,it’ll happen!

DJaySharp

★★★★★

9 months ago

I’ve been here twice for two completely separate issues for my car. Both times they’ve been upfront from the phone call about the estimated cost for repairs and they’ve also throughly explained the cause of both issues and I learned a lot more about cars as a result. They also charge very fair prices and are ultra honest through and through. I’ll always take my car here.

Leslie Stewart

★★★★★

a year ago

First time for any service for my old Camry since moving to Ohio. Recommended by my son who still drives my even older 2005 Toyota. Couldn't be more pleased by the experience! Owner, Wes, answered my call. Listened patiently to my issue, and scheduled me immediately when I was able to arrange a tow. I messaged him over the holidays with additional needs i wanted serviced while I had my vehicle there, and he was prepared for all when my car arrived. Service was quick. Price was definitely reasonable, and I picked it up the same day! Topped off all my fluids and gave me clear explanation for my next oil change. Definitely found my new car guy! What a relief being new to the city!! Highly recommend!!!

Damien

★☆☆☆☆

7 months ago

On 08/11/25 I visited wheels unlimited for some repairs due to Heavy shaking in my front end of my vehicle. I dropped the car of for about 3-4 hours and was called about the car repair begin complete. I then asked the mechanic that worked on the vehicle was the shaking gone, he said yes. Nooo more shaking. I then paid close to $500 dollars for the repairs which included 2 front tires/ rims to be unbent and a repair on the passenger tire seals and a balance of the tires and rims. I drove off the lot and immediately jump on the interstate. I then proceeded to pick up speed around 60 to 80 and the car started doing the same thing it has been doing (SHAKING) I then made a immediate turn around and headed back to the place of business, to ask them why was it still shaking ?? He came out and said he would take a look at it tomorrow, which is today! 8-12-25 the mechanic took the said vehicle out for a spin for a new test run and came back and said he felt nothing wrong . I asked if that if we all could drive they said it wasn’t appropriate for me to be in the car due to insurance policy… I will be taking them to small claims court. They also tired to make it seem I had the worst car know to man and that my transmission probably is what’s making the car shake… don’t go to this place of business I use to deal with them for years but after today I should had never darken their door ways… they must be struggling under the trump admin… seee you in court.

Allison Stovall

★★★★★

10 months ago

Wheels unlimited, is hands down the best automotive shop in the city! They are extremely honest! For the ppl! Does, excellent work I’ve never had an issue! Their prices are honest fair! This is the type of shop that deserves loyal customers! You feel very welcomed there isn’t a bad bone in the shop owner Wes, or his mechanics! Thank you so much! I strongly, recommend this place. Allison 🫶🏽

Misha Zinkow

★★★★★

6 months ago

Easy to make an appointment, and with that, no waiting. Just needed a wheel alignment and they did not try to tell me that there was something else wrong with my car. Appreciate that!

Angela Allen

★★★★★

9 months ago

I stopped in to Wheels Unlimited to see about getting my brakes done & was greeted by Mike and he was very friendly and helpful, so I made an appointment and returned on Friday. When I came in on Friday I was greeted by Mike and the manager was there and he called me by my name as I walked through the door. The manager Wes was very friendly and very professional. I told him that this was the cleanest auto repair place I have ever visited and the place smelled wonderful. Wes asked me if I came in because of the on-line special and I said no, that I was researching a place to get my brakes done and my gut kept me coming back to his business and he had great reviews. I am happy about my service and I will continue to keep coming back here for service. They are were very down to earth people and in this day in age that is hard to find. I also go to meet his cleaning lady and she had a good spirit as well. If you need an honest car repair place. I urge you to call Wheels Unlimited. Thanks guys for your honest repair service. Angela

Bill Reinhart

★★★★★

5 months ago

I was well satisfied! They were quick and more thorough than expected. I will highly recommend them for their alignment services.

jackie hunt

★☆☆☆☆

a month ago

Been getting my oil changes done for 9 years. Then had oil change and wheel rotation. Over tighten my lug nuts, causing my front driver wheel to come off while driving on 104. And said it wasn't their fault. Will never go back there. My insurance company had to handle it and I paid my deductible.

Vanishi

★★★★★

2 months ago

First time customer and yes, I WILL be back! I got a same day appointment to have my car looked at and at least get an estimate in what was needed. When I tell you that they had it diagnosed and fixed within 4 hours, I AM NOT JOKING. I have a 2014 Nissan Juke Nismo, not an uncommon car, but also not seen all over Columbus. They were able to fix what I needed, same day, AND considering the work i needed, they didn't over charge me for parts or labor. I had been really hesitant on finding a good mechanic in Columbus, all the good ones I have come to know are small town guys. Thank you so much Wes, and the team of Wheels Unlimited, you guys were absolutely amazing and I will make sure I recommend no one else. Thank you guys!!!!

Shelbi Sueno

★★★☆☆

3 weeks ago

I’ve lived on the eastside my entire life. This was my very first time patronizing this place. These guys are nice and they got me taken care of in one day. The process was smooth. Here is why I only have 3 stars. I dropped my car off and the work was completed 3/5/2026. Spent $356.82. The following day 3/6/2026 while driving home, mind you the day before I bought two brand new tires and had a wheel alignment, my tire pressure light came back on. I called and asked them if I could swing by really quick so they could double check and make sure everything was good. There were only two guys working(Wes wasn’t there) but they told me sure. Long story short , each tire had different air pressure. But I was charged an additional $2 for air. You guys literally had my car the day before. Dealing with my tires. You couldn’t have complimentary checked the air pressure and adjusted it. Had to get an extra couple bucks. I feel like if Wes was there that wouldn’t have happened. Then again I’m not sure. I just don’t feel like that was right. I will possibly be back should I have any future needs please just dont nickel and dime me like that.

Kermit Day

★★★★★

a month ago

I had a great experience today at wheels Unlimited The guy behind the desk was very honest with me. The mechanics are very hands-on with your vehicle and client if needed to show them exactly what they are going to do and how they are going to do it. I recommend this place to anyone that is looking for alignment, wheels, tires, brakes, etc.