Williams Auto & Truck Repair

Signature Tastes

★★★★★

8 years ago

There are not enough kind words to say about Mr. Williams (i.e. Marvin) and Erica. Williams Auto has virtually rebuilt my entire truck suspension, and has not stopped until everything was done to my complete and utter satisfaction. In fact, Mr. Williams personally fixed my air-conditioning fan door on a blistering hot day when I had the truck in for another service. And refused to let me pay him for it. You simply do not find the type of integrity anymore in business that Williams Auto has. Thank you!!

Captain G

★★★★★

Edited a year ago

You can never go wrong here. I've been going here for over 20 yrs and I always recommend this mechanic shop to to my friends and anyone that needs anything done correctly and treated with honesty!

melanie Ortiz

★★☆☆☆

4 years ago

I feel duped. Paid 259$ to repair ac leak and freon and detection dye.....they said i was good but only looked at top of car. 2weeks later ac goes back out. Upon return and receipt there "happened" to be a second leak🙇....under the car😣. He knew he was supposed to check under there the first time🙊🙉🙈

Eddie Crawford

★★★★★

5 years ago

I love how easy it is to schedule an appointment for service or repair. The staff are friendly and professional and very qualified. The prices are reasonable and you never have to wait long for your vehicle! I highly recommend Williams Auto & Radiator Repair if you are in need of vehicle repair or service.

Regina D

★★★★★

4 years ago

I went to Williams Auto due to concerns of a battery light that would come on periodically, checking the batteries status was a little more challenging than anticipated. Mr. Williams worked diligently until he was able to diagnose the problem, despite the plans he had to close a little earlier that day to take care of some business; He stated "If I'm going to do Something, I'm going to do it Right". Mr. Williams seemed to have many calls that day, but he didn't turn anyone away. I have been a customer of Williams Auto for many years & plan to be one for many years to come. I have called or stopped by to get car advise even without service to my vehicle, I trust his professional expertise. I would recommend Williams Auto to anyone.

Emanuel Brown

★★★★★

3 years ago

💪Mr. Williams is a true business man. Customer service is on point here 👌. Honest and complete work is done here at a great price than can compete. The waiting area and bathroom were clean🥰. I will definitely be returning.

Mike Gulledge

★★★★★

3 years ago

MR. Williams was recommended to me, by a close friend. I am so pleased with his service, NO ONE else, or company touches my vehicle. I was taken advantage of, by other local shops, in the Lexington, Columbia area. Some flat out lied, the other two did substandard work! Williams Auto has been you notch in their mechanical work and their customer service. I will go NO Where else!

Frank Nichols

★★★★★

5 years ago

I only wish I had known about this business years ago. I admit being jaded in my perception of mechanics, considering honest and mechanic are not often used in the same sentence. William's Auto has restored my confidence that honest repair services are still available. I took my daughter's car for an air conditioner repair. The staff made herculean efforts to diagnose the solution as opposed to immediately indicating that the entire system needed replacing. They kept me informed throughout the process and delivered the car in record time better than new at a reasonable repair price. The friendly and professional staff gave me no reason to doubt their integrity, simply a great place to have your car repaired.

Melissa Williams

★★★★★

3 years ago

Been taking my vehicle here over 15 years. I bring my car in from out of town because I don’t like others to touch my vehicles. I’ve seen mechanic shops who don’t fix your car and charge you high prices. This place is not that. Williams Auto takes care of their customers. Trustworthy, affordable, and great staff. Take your vehicle here. You won’t be disappointed.

TerrBear

★★★★★

11 months ago

Prompt service with a fair price. Will definitely be getting my regular maintenance done here. Oh and also a decent sized waiting area, didn't feel cooped up!

Belinda Harris

★★★★★

2 years ago

If you want an excellent mechanic and customer service, you must contact Williams Auto and Truck Repair, West Columbia. After being told by a number of vehicle service companies that they could not assist me immediately with my vehicle emergency, Mr Williams did not hesitate to have me stop by the shop to review, diagnose and resolve my issue. The representative at the front desk was extremely customer service oriented. She immediately assisted me and after several phone calls to other car service/auto parts companies, she was able to find an inexpensive but the same equality piece of vehicle equipment. My rating for Williams Auto and Truck Repair exceeds the normal scale, meaning I would highly recommend this company. On a scale of 1-10, I would rate them at a 15. Mr. Williams and staff were outstanding. Will return for future issues. Many thanks to Mr. Williams and staff.

Brian Swortzel

★★★★★

10 months ago

Great people, went the extra mile staying after closing time to get my son back on the road as he otherwise would have been stranded 2 hours from home. Would highly recommend when looking for honest, high integrity shop. THANK YOU!

Darren Miles

★★★★★

a year ago

Have had them do work twice on my 2014 Silverado and both times it was taken care of quickly and done right. Great people and good prices too.

Jackie Derrick

★★★★★

11 months ago

I recently brought my wife’s RAV4 to your shop for an oil change. My sister picked me up and we went to lunch while the work was being done. Over lunch, she mentioned that her daughter, my niece Jessica, was having issues with her car’s headlight. She said the dealership was overpriced and unhelpful. I recommended your shop, telling her I trust you 1000%. I assured her you’re honest, fairly priced, and always do the job right. Two days later, my sister called me and asked if we could take Jessica’s car to your shop. I said absolutely. We brought it in, got the oil changed, and had the headlight fixed. Jessica was thrilled because it cost much less than the dealership’s quote. Thank you so your excellent service

Todd Corley

★★★★★

Edited a year ago

Williams truck & auto repair did a wonderful job on my 3500 express cargo van.I had a major AC issue they went above and beyond to make sure everything was working perfectly. J at the front desk was amazing,awesome also checking me in for the repairs that need to be done.Highly recommended 🤗

Melissa ammons

★★★★★

8 months ago

I will drive to West Columbia for all future issues. Mr Williams is an absolute professional, knowledgeable, reliable & affordable. He is good people. The staff are great too and the waiting area is clean and comfortable. I’ve never had a better experience and after breaking down in West Columbia, Williams Auto & Truck Repair had me back on the road in no time.

You wonderful human

★★★★★

2 months ago

This is the 2nd time I've brought my vehicle to Williams Auto. The first was when it was having issues right after leaving another repair shop. They were able to quickly see that the previous shop had installed the parts wrong (which had caused more issues). After fixing the new issue and Instead of charging me to fix the other companies mistakes they suggested I take it back and make them do it. After forking over hundreds of dollars already this was incredibly appreciated. My 2nd time was when I was having temp gauge issues. Before bringing my vehicle to the shop I found out that my battery cable was loose. They inspected my vehicle and found that the guage was in good working order and that it had probably been the battery connection. They could have easily charged me to replace something but they didn't. For that I am incredibly grateful. You've earned my lifetime business and will wholeheartedly recommend you to anyone I can. Thank you so much for your fast and honest service. It's such a rare thing in the auto industry these days.