Wrenchin Bear Auto

Craig Little

★★★★★

a year ago

I can't say enough good things about Bear. They are extremely knowledgeable, friendly and easy to work with. If your car needs service, I highly recommend you go see Bear.

guy stevenson

★★★★★

2 years ago

Had an amazing experience. Best local experience by far. Had them check out my partners car to diagnose a few random issues and then had the head rebuilt on my truck. Super labor intensive but best provided updates and pictures along the way. 10/10 will go back for more work in the future.

Mel Downey-Piper

★★★★★

2 years ago

I had an issue with my Prius that other shops wouldn’t touch because it was too small of a job for them. I called this shop and Bear was able to help right away. The customer service was amazing and they came up with several creative solutions. They are just starting up and don’t have all of the bigger equipment but can still do quite a bit. I highly recommend!

Taylor K

★★★★★

2 years ago

Excellent excellent work. I've been searching for an honest, thorough, and honorable mechanic for quite some time and I found it with Bear. They let me know what needed attention and what I could wait on, they gave upfront and transparent pricing and never faltered to make me feel at ease and comfortable throughout the process. Having a queer owned business is just a bonus. Will certainly be using their services again and their integrity is appreciated!

Adrianna Meerkamper

★★★★★

a year ago

10/10 would recommend to anyone! Bear is so kind and helpful. The service was so quick and affordable. It’s everything I’ve been looking for in a mechanic! Thank you so much, Bear! Looking forward to my next service!

Angela Basnight

★★★★★

a year ago

Bear is so knowledgeable and does spectacular work. They always have the best interest of the client and their needs in mind. They're not condescending and show a lot of patience when explaining things. Also, I enjoy chatting with Bear more than other mechanics I've seen, they're relatable and down to earth. Do your car a favor - go see Bear!

Alejandra Montoya

★★★★★

2 years ago

Both my mom and I went to Bear to get an oil change and check some things out on our car and we left so so happy! They were so kind, informative, and didn’t pressure me into doing any service. It truly feels like a safe, non-judgmental space which is so rare for a mechanic! I’d recommend them to anyone and everyone!!

olivia gone

★★★★★

2 years ago

🌈🌈🌈I asked Bear to do a diagnostic on a probable head gasket problem. It was incredibly thorough and affordable!! They had a camera that goes into the machines and found mist going into the gaskets (whatever that means 😭). It's so nice that I felt comfortable being clueless about cars, it's a safe queer environment. I trusted them and felt they were being upfront, funny, and real about my situation. They've given me a thorough estimate which seems super reasonable for how long a head gasket issue takes to resolve. They counseled me on considering to trade in the car as well, but overall I'd love to go to bear for future work. They also offered their pre-checkups before you buy a used car - an incredible offer !! GO TO BEAR !!!!!!!

Aeran Coughlin

★★★★★

2 years ago

Taking my car to Bear was such a great experience! They were super kind, communicative, and transparent, and were able to quickly figure out my car’s issue and get it fixed. I will only ever take my car to them in the future!

Anna Maynard

★★★★★

Edited a year ago

Absolute best auto experience. Took my car to get my battery changed out and Bear found a screw in my tire. I had no idea - they patched it on the spot. Bear gives kind, trustworthy service and best of all, peace of mind. Can’t recommend enough.

Greer Roberts

★★★★★

2 years ago

I can’t say enough great things about Bear! They made me feel so taken care of: incredibly transparent, fair prices, and top notch work. The system they use to quote their jobs lays everything out for the car owner to read through the issues and pick and choose what they would like to tackle. I really appreciated the whole process. Go to Wrenchin’ Bear!!

Mae Crouch

★★★★★

2 years ago

I just had my car serviced by Wrenchin Bear, and I am extremely happy with the service provided. Communication was excellent, everything was explained to me clearly and nothing was done to my car without my approval first. I had my oil changed, tires rotated and cabin filter replaced. I also had a general checkup of my car done. Prices were extremely reasonable and as a Queer non binary individual I felt safe, respected, and comfortable. It’s so easy for professionals in any trade or industry to take advantage of their clients’ lack of knowledge, but Wrenchin bear was the most honest and knowledgeable mechanic I have been to and was willing to explain everything to me, all I had to do was ask! If you are looking to get your car serviced this is the place to go, me and my wife will be back in the future. Again huge thanks to the Wrenchin team for such a wonderful and easygoing experience!

Leah Pendley

★★★★★

2 years ago

Reliable, professional, ethical, informative. If you live in Durham, or 35 minutes away like I do, or are simply passing through, Bear is the mechanic for you! Went to get the front brakes done. And during the overall car check found there were issues with the belt and a few other things. Usually that would be a flag for me as I’ve been taken advantage of at other car shops. But Bear explained everything in a clear manner even taking extra time to show me exactly what they were talking about. They were transparent about what was required/necessary and what was cosmetic. They went above and beyond to make sure my questions were answered and the work was done right. I 100% recommend them. It was an excellent experience and I won't be going anywhere else!

S Zambolla

★★★★★

a year ago

What a relief to find a mechanic that will assess whatever problem your vehicle is having and then actually be able to fix it. This is so rare! I can’t recommend Wrenchin Bear Auto enough. I was passing through town and on a week-long drive back home and my passenger window suddenly went down and would not budge. Bear was able to squeeze me in even though they were fully booked for the next couple of weeks. They are seriously a gem, so kind and skilled and were able to fix the problem fast and easy. If I lived in Durham, Bear would absolutely be the mechanic that I regularly go to. Thank you Bear!!

C C

★★★★★

2 years ago

Best car care experience I've had in a long time. Needed a quick oil change before a road trip and Bear was able to fit me in last minute. On top of the oil change, they made sure the rest of my car was safe for a long drive, including filling my tires (and my spare!) with air at no charge. They were extremely communicative throughout the whole process, sending pictures of everything that needed repair and not proceeding until I had authorized a detailed list of tasks with estimates. Never not going to a queer-owned mechanic again tbh

Andrew Joyce

★★★★★

a year ago

I scheduled an appointment for a host of problems. Bear was able to quickly diagnose and repair the issues, and took time to explain everything so that I understood what exactly the problem was and how it was going to be resolved. I appreciate Bear’s transparency and ease of communication, highly recommend them for car repairs!

Meredith Morgan

★★★★★

2 years ago

I cant recommend Bear enough. Their prices are fair - they charged me almost 1/3 of what other shops quoted me. They made me feel comfortable to decline services and made sure I had the knowledge to make the best decision about my car. They do great work. They were patient with my questions, and just an all around friendly, kind, and ethical person. I’m usually intimidated going into shops because I know nothing about cars, but did not experience any anxiety with Bear. They can take all my money. I’m a customer for life.