Xpress Pro Tire & Auto Hyde Park Norwood

Selisha thapa

★★★★★

2 months ago

Amazing people and amazing service. Went for a vehicle inspection before buying a car. They did everything necessary and didn't even charge me. Can't stress this enough one of the kindest people I've ever met.

Anthony Mccloud

★★★★★

a month ago

The customer service was awesome. They didn't try to diagnose problems for profit. They were efficient and proficient. That's why this location has become a trusted location to take our church van for maintenance.

Willie Nelson

★★☆☆☆

Edited 5 months ago

I have had all of these services! and it didn’t take care of the issue for me at the time! But it did take more of my money 💰 AJ the manager that was there the first and second time wasn’t there anymore! So I trust my judgment to the new manager recommendation For service needed not good advice! More money vehicle still not working and up to one at home in my driveway. PS also said I could drive it home once I left. The parking lot is stopped and I was stuck on the side of the road and when I called him, all he could say is that I would pay for your toll in the meanwhile I’m sitting in the hot Sun waiting for a tow truck for two hours. I will never return for service and Norwood bad customer service money wasted.

melissa potter

★★★★★

5 months ago

Very pleased. Was told that my part would arrive on Tuesday and they will begin immediately. It arrived early and the work was completed shortly after 1pm. This rarely happens when dealing with car service. Definitely will return

Sam Dearie

★★★★★

2 months ago

They did a great job, gave a fair price, were super patient in explaining all my questions and were quick!! Honestly can't see a reason if you live near these folks not to take your business here!!!! Wish I could give 10 stars.

Victoria Southworth

★★★★★

7 months ago

⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Service at Xpress Pro Tire & Auto! I was in from out of town when my car started making some troubling noises. Knowing I was probably due for some work, I took it into Xpress Pro Tire & Auto (Smith Road) and I’m so glad I did. Maurice and his team were phenomenal. I ended up needing new brakes, pads, rotors, and bearings—something I had suspected before my trip—but they took the time to walk me through everything. They didn’t just tell me what needed fixing—they showed me directly on the car, which made me feel informed and confident about the repair. Even though they were clearly busy and this was a major job, they found a way to fit me in the same day. They even stayed late to finish the work and gave me plenty of time to test drive the car, both around the city and on the freeway, before I hit the road again. That kind of dedication and customer care is rare. Yes, it was a big repair—but their pricing was very fair and totally in line with what I would’ve paid at my regular shop back home. On top of that, everyone was professional, friendly, and completely honest throughout the process. If I lived in Cincinnati, this would absolutely be my go-to shop. As it stands, I’ll be back in November to visit friends—and to take advantage of the tire sale Maurice mentioned. I wouldn’t go anywhere else. Great people. Great work. Great experience. Highly recommended.

Chloe Hassett

★★★★★

5 months ago

Maurice was very kind and helped make a stressful situation a lot easier to manage. I had my brakes fixed and they did a wonderful job. Will be going back!

Nancy Taylor

★☆☆☆☆

a year ago

So called this company on Saturday and AJ the manager spoke with my son and prices tires to be mounted and balanced at 50.00 each plus tax and this morning I called and spoke to AJ the manager and his story has changed my tires have to be brand new or he cannot provide me with services. And I am less than an be block away from this shop. My tires have less than 1000 miles on them also.

Darryl Darryl

★☆☆☆☆

a month ago

Hey so I went in for a drive belt tensioner that should cost $70 but they charged me 242$ a serpentine belt that should cost 30-50 they charged me 154$ don’t go to them they are crooks

cindy ziegler

★★★★★

2 months ago

Had a fine experience with AJ and the rest of the guys at Xpress Pro. Great service, timely advice, and great price, what more could you want, I'll be back, thanks AJ and guys !

Ramona Osborne

★★★★★

Edited a year ago

Found out what the problem was with my tire indicator light coming on so frequently it was hitting pot holes at high speeds along with hitting curbs that caused the tire indicator light to stay on. I also learned other problems with my Honda during a routine check up because my vehicle has high mileage. I need shocks and there is a transmission leak. Not happy to learn these problems but the transmission Michel Tires pointed this out as well. Honda HRV 2017 EXL

P.Douglas Ware

★★★★★

6 months ago

I had a last-minute problem and they were very responsive and did a great job. Got me back on the road fast. This was right before closing time so I really appreciate it.

William Roberts

★★★☆☆

2 months ago

Nice people but typical talk people into spending a lot of their money,almost $1400 for alternator replacement,

Joe Kaufman

★★★★★

4 years ago

Brandon and AJ are great to work with at the counter! I had a rear bearing go bad on my car. I scheduled an 8am appointment to take a look at it. They test drove it and confirmed the issue. Then, made a plan to fix the same day. Left the store at 8:45AM and got a call that my car was ready by noon. The noise was gone and my car was back and happy to be on the road again. I was able to work with them on a fair price within my budget. I recommend doing research on current CAR-X coupons as there's usually a discount or special being run. Thanks to the team here getting my car back on the road. I'm considering making this location my regular spot for all my car-care needs.

kim burton

★★☆☆☆

9 months ago

My auto repairs were completed and used coupon as suggested. The store was not clean, termites and ants were crawling everywhere. Difficult to find a place to sit. The bathroom was a mess and the toilet was backed up. Old Items and drinks left by past customers were thrown in the corner. Assistant Mgr.. Said they only clean twice a week. Nasty, it should be an end of the day chore.

Carlos “Charlie” Guffey

★★★★★

a year ago

I am highly impressed. This is a big shout out the the crew working the morning of 2/24/25. I was able to get a same day appointment, for what i thought was a screw in my tire. I had my car washed the day before and purposely didn't Armor All the tire with the screw in it. When I came to pick up my vehicle, the crew said they didnt find anything, cleaned out every tread, and even put Armor on the tire. The level of customer service and honesty these guys have is outstanding. Thanks guys !!!

Laurie Oakley

★★★★★

a year ago

Down to earth, reasonable, timely in getting the work done. I had my car towed to Midas next door and then paid to have it towed again the two feet over to Xpress, and it was worth it. I am grateful these guys were able to do the job for half the cost, no games, no haggling, no runaround. They hit a snag but kept the cost very reasonable and let me pick the car up after hours. I will definitely be returning for car care here. Thank you so much, guys!