Zeigler Kia of Holland

Lee Ann Sotok

★★☆☆☆

2 months ago

Dealership going downhill. Kia service was polite, but not really professional. Simple service took almost 2 hours. Was told 1-1.5 max. It was basic technology check. Lack of communication and clear understanding of the vehicle issues was apparent. I would not recommend this service department.

Robert Henry

★★★★★

3 months ago

Matt McGovern was a stellar salesman! We left with a 2026 KIA Sportage and were thrilled with the price we got. Service was exceptional. Go see Matt for a new car!

Sandy Hayes

★★★★★

5 months ago

I had the pleasure of working with Junior and his wife Caryn today. Absolutely AMAZING people to work with who are so down to earth! They made the entire process of refinancing so easy! I highly recommend going to them for any vehicle purchase or refinancing. #TeamDelarosa

Matt Endres

★★★★★

4 years ago

Fantastic experience at Elhart Kia. Ben Comi is an amazing sales representative. He absolutely went the extra mile to find the exact car we were looking for. He helped us navigate the entire process, never had a better experience at a dealership. They have found a customer for life.

Christian Honey

★★★★★

5 months ago

John Ortegon, Josh Jackson, Jared Vanorder were all incredibly transparent, direct, and helpful. They respected my budget-focused mindset, clearly communicated every line on the final price of the vehicle. I asked for an up front OTD quote on a specific vehicle I wanted before showing up, and I was given a no-nonsense response. Pricing at time of purchase correctly reflected what I was quoted, overall everything was smooth and enjoyable. Thank you!

Josh Hauch

★★★★★

4 months ago

Matt McGovern and the entire team were fantastic to work with! We came in planning to buy one car but ended up with a great deal on both a newer used car and a new truck. The team made the whole process easy, let us test drive quite a few vehicles, and made sure we found exactly what we needed. Highly recommend!

Joseph Navarro

★★★★★

2 months ago

Junior de la Rosa and Caryn de la Rose help me out so much and I don’t take it for granted. I’m a first time buyer and my very first experience was a long one but it was worth it in the end. They helped me through every step and made sure my first experience was a good one. I wouldn’t shop at any other dealership.

Jessica McConnell

★★★★★

a month ago

John was incredibly helpful and made our car buying experience as seamless and easy as possible. It felt like working with a long time friend. 100% recommend!!

Daphne Myers

★★★★★

4 months ago

We were very happy to work with Carson. We were overwhelmed by the inventory, and asked for his assistance in finding a vehicle to fit our needs and budget. He was very helpful and found a great vehicle for us. We made the purchase and overall had a very good experience working with him. He was friendly and knowledgeable, and we would recommend him to anyone.

Jukye Johnson

★★★★★

2 months ago

I can not recommend everyone. I can 100% recommend Junior de la Rosa, Caryn de la Rosa, and Andrew Weber. They were direct, helpful, and listened to my needs/wants for the vehicle. I have had my vehicle for a while now and have 0 complaints about it. I feel the value in my purchase and that they help me reach all my goals in purchasing a vehicle. I can recommend all these people. #TeamDelarosa

Dwight Click

★★★★★

a month ago

Fantastic experience with getting my first Kia! John Ortegon made the whole process so much easier and I heavily recommend giving him a call if you want an easy experience with getting a KIA!

Tyler Lubben

★★☆☆☆

5 months ago

My wife and I came in to look at a used 2023 Buick Encore GX. Our experience was a mixed bag. On the positive side, the staff was accommodating in letting us test drive several cars, and when we pointed out our target vehicle was very dirty with a musty smell, they did have it professionally cleaned and ozone treated for our second visit. They also willingly dropped the car off at a local shop for a pre-purchase inspection at our request, which we sincerely appreciated. ​Unfortunately, the positive actions were overshadowed by a frustrating and non-transparent sales process. The initial sales offer we were presented with included nearly $2,500 in extras, like a $1,999 paint/interior protection package and a LoJack, that were automatically factored into the total price instead of being offered as options. While it seemed they would have removed these charges if we pushed back, presenting the deal this way felt deceptive and designed to inflate the initial price. Despite the car having been on the lot for nearly three months, there was absolutely no willingness to negotiate on the vehicle's price itself. ​Most disappointing, however, was an issue with our credit. We were explicitly told our credit would not be run, but we later received an alert confirming that it had been. When we confronted our salesperson about this, they did acknowledge it was a mistake. While we appreciate them owning up to it, the fact that this 'mistake' happened after we were assured it wouldn't is a significant breach of trust. ​Ultimately, while the staff performed some helpful actions, the sales tactics felt dated and were not straightforward. Because of the non-transparent pricing and the mishandling of our personal information, we chose to walk away and cannot recommend them.

Cadence Dykstra

★★★★★

a month ago

Had a wonderful experience buying my first ever brand new car today! John Ortegon made the process so easy and fast I was in and out within no time. Highly recommend him and Zeigler!

Sarita Perez

★★★★★

2 months ago

We had an amazing experience working with Junior and Caryn when purchasing our Grand Jeep Cherokee back in October. They truly went above and beyond to make the entire process smooth, stress-free, and enjoyable. This was actually our second purchase with them, and that alone speaks volumes about the trust we have in their service. Our family continues to return to them because of the care and dedication they show—our oldest daughter also purchased her vehicle through Junior and Caryn, and just a couple of days ago, our other daughter and her boyfriend bought their first vehicle with their help as well. They take the time to listen, answer questions, and make sure everyone feels confident and taken care of. We couldn’t recommend Junior and Caryn enough and are so grateful for how they treat our family like their own.

JJ Osga

★★★★★

3 weeks ago

Kia of Holland: With a large family of drivers we have a fleet of vehicles. Brought my wife's 2021 Kia Seltos in for a bunch of recalls and some basic maintenance. The service writer Sharon, went above and beyond her job duties and couldn't be happier. Her knowledge and suggestions were welcome and took under advisement. I also work in customer service as a operations manager, Sharons customer service was top notch. So, say thank you to Sharon Combs for me. She made my wife happy which makes me happy. Will definitely spread the good words... JJ Osga

Marty

★★★★☆

Edited a month ago

Very happy with our experience with Zeigler Kia. This was the third vehicle we’ve purchased from this dealership and the experience didn’t disappoint. We have had some unfortunate issues in the past, but things were definitely rectified this time around. We live over 100 miles away and we were able to secure financing, have our trade-in appraised, and negotiate a deal through phone/text. Carson was our salesman and he was great to deal with. He was very responsive, communicated promptly, and set us up to sign and drive in one trip. We closed our sale with Jared who was also very knowledgeable and made sure we were educated on all of the options available to us. Thank you to Carson and Jared for giving us faith in the Zeigler name again. We love our Telluride and we WILL be back! The only reason for the four star review has nothing to do with the associates we dealt with and has everything to do with forcing customers to buy the LoJack system. $899 for something we don’t want and will never use. That’s just a scam and a very high profit for your company. At least the free trailer hitch and install slightly made up for this ridiculousness.

Jennifer Dams

★★★★★

5 months ago

This was our first experience buying from Zeigler Holland, but it will most certainly not be our last. We were replacing a vehicle that was totaled in a deer crash this summer, and needless to say, we had a horrendous experience with our insurance company as a result, so having to replace the vehicle we lost (just purchased in Feb. 2025) felt like a very heavy and stressful task. We really needed something to work in our favor to redeem the mess we dealt with this year, and I can absolutely say that our experience at Zeigler, and specifically with Junior and Caryn de la Rosa, was EXACTLY what we needed. We were immediately comfortable with Junior--he is an incredible balance of professional, fun, and passionate, all coming together for a fabulously personal car buying experience. Once he got us all set-up with the car we were interested in, we worked with Caryn the following day on financing, and y'all, she made it SO easy (and personal). I don't think we've ever sat in a finance office before and felt like we were just catching up with an old friend, but that's how we felt. Our kids hung out while we wrapped things up and made friends with some of the staff. Their experience was memorable too--they can't wait to buy another car from Junior! 🤣 We picked up our new license plate and registration from Junior, just two days after buying the car, and we find it coincidental that the first three letters are EZH, because Junior and Caryn were there at the right time for us, and they made the whole thing E-Z as Hell. 🤣 Thanks a MILLION, #TeamDelarosa! We WILL be back! 💙❤️💛